FranConnect Franchise Software Overview

FranConnect-franchise-software improves efficiency by streamlining tracking, reporting, and electronic FDD distribution with integrated sales software. Learn more here!

Use Cases

Customers recommend Engaging And Following Up, Helpdesk Management, Lead Management, as the business use cases that they have been most satisfied with while using FranConnect Franchise Software.

Other use cases:

  • Communication Management
  • Onboarding
  • Workflow Management
  • Collaboration
  • Contract Management
  • Products & Pricelist Management
  • Competitive Intelligence
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Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using FranConnect Franchise Software.

Other priorities:

  • Improve Efficiency
  • Establish Thought Leadership
  • Grow Market Share
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Improve ROI
  • Improve Consistency
  • Improve Digital And Social Presence
  • Manage Risk
  • Improve Brand Engagement
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FranConnect Franchise Software Use-Cases and Business Priorities: Customer Satisfaction Data

FranConnect Franchise Software works with different mediums / channels such as Offline. Point Of Sale. E-Mail etc.

FranConnect Franchise Software's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and FranConnect Franchise Software support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also FranConnect Franchise Software analytics capabilities include Analytics, and Custom Reports.

Reviews

"With FranConnect we have the ability to look at analytics to see trends & averages. We can see how we’re doing & what we need to focus on per category. The intuitive report platform takes our data & puts it into a powerful analytical report that sho...ws our progress overall, scores on key indicators in the company, & on areas of focus." - Chris H

FranConnect Franchise Software, Kindful, Lasso CRM, FreeAgent CRM, monday sales CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for FranConnect Franchise Software

Top Industries

  • Food & Beverages
  • Health, Wellness and Fitness
  • Restaurants

Popular in

  • Mid Market
  • Small Business
  • Enterprise

FranConnect Franchise Software is popular in Food & Beverages, Health, Wellness And Fitness, and Restaurants and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on FranConnect Franchise Software Use Cases

What makes FranConnect Franchise Software ideal for Engaging And Following Up?

How can FranConnect Franchise Software optimize your Helpdesk Management Workflow?

How efficiently Does FranConnect Franchise Software manage your Lead Management?

What solutions does FranConnect Franchise Software provide for Communication Management?

How efficiently Does FranConnect Franchise Software manage your Onboarding?

39+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well FranConnect Franchise Software solved their CRM needs. Cuspera uses 915 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
FranConnect Franchise Software testimonial

Chris H

Regional Franchise Director

Moe’s Southwest Grill

With FranConnect we have the ability to look at analytics to see trends & averages. We can see how we’re doing & what we need to focus on per category. The intuitive report platform takes our data & puts it into a powerful analytical report that shows our progress overall, scores on key indicators ...in the company, & on areas of focus.

Testimonial By Chris H
FranConnect Franchise Software testimonial

Matt Quandt

Sr. Director of Marketing

Brightstar Care

The lead nurturing and reputation management capabilities make a big difference. Testimonial By Matt Quandt
FranConnect Franchise Software testimonial

Firehouse Subs

Firehouse Subs is using FranConnect to streamline and improve processes for franchise development, opening new locations and managing franchisee information. Testimonial By Firehouse Subs
CUSTOMERS TESTIMONIALS
FranConnect Franchise Software testimonial

Chris H

Regional Franchise Director

Moe’s Southwest Grill

With FranConnect we have the ability to look at analytics to see trends & averages. We can see how we’re doing & what we need to focus on per category. The intuitive report platform takes our data & puts it into a powerful analytical report that shows our progress overall, scores on key indicators ...in the company, & on areas of focus.

Testimonial By Chris H
FranConnect Franchise Software testimonial

Matt Quandt

Sr. Director of Marketing

Brightstar Care

The lead nurturing and reputation management capabilities make a big difference. Testimonial By Matt Quandt
FranConnect Franchise Software testimonial

Firehouse Subs

Firehouse Subs is using FranConnect to streamline and improve processes for franchise development, opening new locations and managing franchisee information. Testimonial By Firehouse Subs

Case Studies

COMPANY INDUSTRY CASE STUDIES
FranConnect Franchise Software case study
NA
Case Study Arby's Restaurants

Achieved A 15% Increase In Franchisee Engagement And Reduced Onboarding Time By 30%

Read More
FranConnect Franchise Software case study
Restaurants
Restaurants
CASE STUDY IHOP

Increased Franchisee Engagement By Over 90% And Improved Operational Efficiency.

Read More
FranConnect Franchise Software case study
NA
Case Study IHOP

Increased Franchisee Engagement By Over 90% And Improved Operational Efficiency.

Read More

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Frequently Asked Questions(FAQ)

for FranConnect Franchise Software

What is FranConnect Franchise Software?

FranConnect Franchise Software is a franchise management software that helps to increase unit growth, reduce opening time, track and improve unit performance, and automate financial reporting. It is designed to help manage the entire franchise lifecycle, including franchisee onboarding, training, customer relationship management (CRM), sales, field ops, financial data management, communications, marketing, performance tracking, and more.

FranConnect provides users with a unified information system, enabling centralized management of compliance and historical records. All unit data can be managed from one location, and alerts are generated automatically for important events such as legal violation notifications, insurance expirations, renewal dates, and payments due. All contract transfers, expirations, renewals, and terminations can be tracked, and information can be shared to keep the organization aligned on unit history and status.

FranConnect’s franchise onboarding tools aim to streamline the process of opening new franchise locations, including construction, employee training, and opening events. It offers a centralized communications hub, marketing management, CRM functionality, franchise insights, financial data management, and more.

What is FranConnect Franchise Software used for?

FranConnect Franchise Software is a CRM Software mainly used by its customers to Scale Best Practices and Acquire Customers by Engaging And Following Up, Helpdesk Management and Lead Management .

What are the top features of FranConnect Franchise Software?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of FranConnect Franchise Software.

Who uses FranConnect Franchise Software?

FranConnect Franchise Software is used by Food & Beverages, Health, Wellness And Fitness and Restaurants among other industries.

What are FranConnect Franchise Software alternatives?

Kindful, Lasso CRM, FreeAgent CRM and Monday Sales CRM are popular alternatives for FranConnect Franchise Software.

Where is FranConnect Franchise Software located?

FranConnect Franchise Software is headquartered at Herndon, Virginia.
lightning

Peers used FranConnect Franchise Software for engaging and following up and helpdesk management

FranConnect Franchise Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.69/5 ★

Read Reviews (25)
Custom Reports

3.83/5 ★

Read Reviews (99)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.69/5 ★

Read Reviews (25)
Custom Reports

3.83/5 ★

Read Reviews (99)

Software Failure Risk Guidance

?

for FranConnect Franchise Software

Overall Risk Meter

Low Medium High

Top Failure Risks for FranConnect Franchise Software

Franconnect News

FranConnect Unveils a Suite of AI Agents, Empowering Franchises and Multi-Location Businesses with Generative AI Bots that Automate Critical Business Outcomes

FranConnect has launched AI agents to help franchises and multi-location businesses automate important business tasks using generative AI bots.

08/01/2025 - source

FranConnect Unveils a Suite of AI Agents, Empowering Franchises and Multi-Location Businesses with Generative AI Bots that Automate Critical Business Outcomes - PR Newswire

FranConnect introduces AI agents to help franchises and multi-location businesses automate important tasks using generative AI technology.

08/01/2025 - source

FranConnect Unveils a Suite of AI Agents , Empowering Franchises and Multi - Location Businesses with Generative AI Bots that Automate Critical Business Outcomes

FranConnect introduces AI agents to help franchises and multi-location businesses automate important tasks using generative AI technology.

08/01/2025 - source

Franconnect Feeds

Gabby Wong of FranConnect Elected to International Franchise Association Board of Directors - PR Newswire

Gabby Wong from FranConnect has been elected to the International Franchise Association's Board of Directors.

23/10/2024 - source

FranConnect Appoints Lisa Maynard as Chief Customer Officer - PR Newswire

FranConnect has appointed Lisa Maynard as the new Chief Customer Officer.

17/09/2024 - source

FranConnect Appoints Lisa Maynard as Chief Customer Officer

FranConnect appoints Lisa Maynard as Chief Customer Officer to enhance customer engagement and satisfaction across various industries using its comprehensive platform solutions.

17/09/2024 - source

Franconnect Profile

Company Name

Franconnect

HQ Location

Herndon, Virginia

Employees

501-1000

Social

Financials

PRIVATE