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Front: Reviews, Testimonials and Expert Opinions

4.48 5
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(3397)
(3397)

Customer Communication hub connecting all communication channels

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Top 53 Front Alternatives

Gainsight Platform

SaaS Platform Built for Customer Success

4.39 ★

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Gainsight Platform

4.39
★★★★★
★★★★★
SaaS Platform Built for Customer Success

Gainsight Platform is a SaaS platform built to turn disparate customer data from multiple sources into insights and actions that drive measurable business outcomes for the clients. It helps businesses build deep and lasting relationships with their customers. ...

It centralizes the customer data and easily connects multiple data sources with powerful integrations, manages multiple products, deployments or services, leverages self-service control over object design, uncovers signals across even the most complex datasets and more.

Some of its features include time-saving and resource integration with the first complete customer success ecosystem, capture unique customer relationships and apply Gainsight functionality to every dimension, flexible data management, powerful insights and more.

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ChurnZero

Customer Success Software For Growing SaaS ...

4.73 ★

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ChurnZero

4.73
★★★★★
★★★★★
Customer Success Software For Growing SaaS ...

ChurnZero is a Customer Success Platform that helps subscription businesses fight customer churn in real-time. It helps customer success teams make the most of their time and focus on the work that matters the most. It is built for fast-growing Companies and Enterprises. ...

ChurnZero helps businesses understand how their customers engage with their product or service, assesses customer health and likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touch-points, including in-app content.

Key features of ChurnZero include command Center, customer health scores, customer segmentation, real-time alerts, customer journeys, plays and automation, in-app communications, walkthroughs, surveys, reporting, custom dashboards, and more.

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Totango

Customer Success & Customer Retention Software with an all-in-one Customer OS.

4.18 ★

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Totango

4.18
★★★★★
★★★★★
Customer Success & Customer Retention Software with an all-in-one Customer OS.

Totango is a cloud-based Customer Success Software that helps enterprises drive revenue growth, reduce churn while focusing on the SaaS customer journey. It is designed for large enterprises with multiple brands or complex market segments. ...

Its enterprise suite of customer success products allows it to connect customer data, monitor health changes, and proactively engage customers. All within one powerful, integrated platform.

Key features include a single, unified view of customers, alerts and notifications, automated lifecycle management and playbooks, customer communication, executive console, data management, user management, and more

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Freshdesk Customer Success

Customer Success Software to strengthen customer relationships

4.13 ★

Freshdesk Customer Success Icon

Freshdesk Customer Success

4.13
★★★★★
★★★★★
Customer Success Software to strengthen customer relationships

Freshdesk Customer Success Software helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships. It helps to gain more visibility into the ...

Some of its key features include automatically capture user behavior and sync customer information, Know when customers are thriving or struggling, ensures success to the customers by helping them achieve their goals with the product or service and provide clear visibility into product adoption, customer engagement, and the customer success processes.

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Gainsight CS

Customer Success Software to Retain and Grow Customers at Scale

4.59 ★

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Gainsight CS

4.59
★★★★★
★★★★★
Customer Success Software to Retain and Grow Customers at Scale

Gainsight CS is a Customer Success tool that makes customers the best growth engine. It provides a comprehensive view of the customers, understands trends and risks, and empowers the team to scale with proven actions that deliver outcomes. It helps to scale best practices, enhance customer relationships and establish thought leadership. ...

It consolidates data from multiple sources into a central view, enabling the teams to quickly and easily access a holistic view of their customer and create an assessment of health across all types of interactions and data. It also equips customer-facing teams with context and alignment, boosts efficiency with prescriptive workflows and proactive alerts, and stays organized with a strategic plan to achieve customer outcomes.

Its features include essential information about every customer, capture every dimension of customer health, view of every customer interaction, reporting, and dashboards, and more.

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TaskRay

TaskRay - More than Project Management. Customer Onboarding in Salesforce

4.34 ★

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TaskRay

4.34
★★★★★
★★★★★
TaskRay - More than Project Management. Customer Onboarding in Salesforce

OKTA

Okta | The Identity Standard

4.57 ★

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OKTA

4.57
★★★★★
★★★★★
Okta | The Identity Standard

OKTA is a cloud-based identity provider that enables organizations to secure their digital interactions with employees and customers. It securely connects the right people to the right technologies at the right time. It protects the identities of their workforces and customers. It caters to businesses across various industries such as information technology (IT), consumer services, energy and utilities, telecommunications and more. ...

It creates secure, delightful experiences quickly by offloading customer identity management, protecting and enabling employees, contractors, and partners. Stand up authentication and user management customized and handle complexity. With more than 7,000 pre-built integrations to applications and infrastructure providers, OKTA provides simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential.

Key features include access request management, account management, compliance management, user provisioning and multi-factor authentication.

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OneLogin

Identity & Access Management (IAM) Made Simple

4.52 ★

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OneLogin

4.52
★★★★★
★★★★★
Identity & Access Management (IAM) Made Simple

OneLogin is an Identity and Access Management (IAM) software designed to simplify business logins while improving the efficiency and security of systems. It provides everything needed to secure workforce, customers, and partners at a price that works with budget. It streamlines many of a user’s workflows and processes, resulting in improved productivity without compromising security. ...

OneLogin enables security policy enforcement and instantly disables app access for employees who leave or change roles in real time. It employs machine learning to detect high-risk login attempts and trigger additional authentication factor requests, along with providing access to web enterprise applications through a mobile device, enabling companies to secure company data, while increasing information technology administration and end users efficiency.

Key features include cloud directory, single directory integration, desktop SSO, mobile SSO, branding, advanced password reset, standard reports, multi-factor authentication, RADIUS, VPN integration, multiple directory integration, multiple languages, custom reports, security policies, custom connectors, federation, social sign-in, and custom fields and mapping.

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Nintex Process Platform

Process Management and Automation - Nintex

4.25 ★

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Nintex Process Platform

4.25
★★★★★
★★★★★
Process Management and Automation - Nintex

Tamr

Tamr Inc.: Tamr Agile Data Unification and Management ...

4.00 ★

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Tamr

4.00
★★★★★
★★★★★
Tamr Inc.: Tamr Agile Data Unification and Management ...

Tamr is an Enterprise data mastering platform that combines machine learning-based models, rules, and human feedback to quickly and easily publish accurate, up-to-date enterprise data. It helps to improve visibility to organization's data operations and accelerates business outcomes through data-driven insights. ...

Tamr combines machine learning software with data science expertise to provide accurate analysis. Tamr combines disparate data sources across the enterprise and maps differing data schemas to create a unified view of highly variable data sets. Tamr has open API based architecture to integrate organization's data eco-system. It provides data categorization through human guided machine learning platform through active learning. It analyses data sources by applying advanced algorithms and machine learning to connect and curate attributes and records.

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Mattermost

open source messaging platform that enables secure team collaboration

4.28 ★

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Mattermost

4.28
★★★★★
★★★★★
open source messaging platform that enables secure team collaboration

ActiveCollab

Collaborative Project Management Software that gives complete control over your work

4.49 ★

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ActiveCollab

4.49
★★★★★
★★★★★
Collaborative Project Management Software that gives complete control over your work

ActiveCollab is the project management software that gives complete control over the work - all tasks, communication, team members and files. It helps to tackle business challenges efficiently and to remove obstacles towards accomplishing success. ...

It helps to plan and organize the entire work, from start to finish. Communicate and collaborate with the team, and clients. Track the time, evaluate the progress, and measure the impact the business is making. Always stays within budget and get paid for the work.

Some of its features include creates an unlimited number of projects, centralize all the communication in one place, integrated Stopwatch that can be set off on a project or a specific task, synced spreadsheets with milestones and tasks at hand and more.

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BetterCloud

SaaS Management Platform (SMP)

4.37 ★

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BetterCloud

4.37
★★★★★
★★★★★
SaaS Management Platform (SMP)

BetterCloud is a SaaS management platform with purpose-built automation that increases IT efficiency and reduces security risk. It enables IT, professionals, to discover, manage, and secure their cloud applications in a best-of-breed world also ensures organizations get the transformative value and benefits of adopting SaaS applications. ...

It increases overall team efficiency by eliminating manual tasks using automated workflows. Enhance the visibility into the SaaS environment to support data-driven decision-making. Ensures that the users have the optimal level of access using powerful controls and policies and customizes the workflow to integrate with any SaaS app and support the unique use cases.

Some of its features include right size SaaS spend with complete visibility, reduce the time spent on repetitive tasks with automated workflows, keeps the company’s data safe by creating the right policies/procedures, and so on.

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Pipefy

The Work Management Platform

4.67 ★

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Pipefy

4.67
★★★★★
★★★★★
The Work Management Platform

Abacus Real Time Expense Reporting

Abacus: Real Time Expense Reporting Software

4.52 ★

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Abacus Real Time Expense Reporting

4.52
★★★★★
★★★★★
Abacus: Real Time Expense Reporting Software

Freedcamp

Free Project Management to streamline projects, processes, workflows

4.60 ★

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Freedcamp

4.60
★★★★★
★★★★★
Free Project Management to streamline projects, processes, workflows

Freedcamp is a web, mobile and desktop project management and collaboration system for teams. It helps streamline projects, processes, workflows, track time and issues for high-performance teams offering everything the team needs to complete any project. ...

Freedcamp stays on top of the task lists and stays in touch with what's happening. Involves splitting larger tasks into smaller subtasks. Discuss ideas with the team from one centralized place. Have the ability to see an overview of the due items from one place, create Events/Tasks/Milestones and more.

Key features are easy Sharing accounts for different services, Bill the clients easily from the time tracking entries, Quickly duplicate projects and save time, Store all the contacts and leads maintaining a healthy relationship with the customers, custom widgets for any type of information in one easy location, see tasks from all the projects in one place and more.

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Trello

Work Together, Get More Done‚

4.52 ★

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Trello

4.52
★★★★★
★★★★★
Work Together, Get More Done‚

Trello is a web based collaboration tool for project management, operations and management teams to organize and prioritize projects. It primarily helps with project management and collaboration ...

It comes with built-In workflow automation, Rule-Based Triggers, Custom Card & Board Buttons Calendar Commands and Due Date Commands.

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Asana

Use Asana to manage your team's work, projects, & tasks online ...

4.41 ★

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Asana

4.41
★★★★★
★★★★★
Use Asana to manage your team's work, projects, & tasks online ...

Asana is a task management and collaboration tool used by organizations to manage team projects, processes, and tasks. It is primarily used for Task Management, Agile project management, Bug ...

The software helps organize all the routine tasks in a central location so that the teams can access the priorities, deadlines, responsibilities and the project details, all in one place. Additionally, it facilitates visual project plan, clearly mapping out the dependencies and defining the critical path, and allows real time progress monitoring.

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Freshteam

HR software for growing businesses

4.41 ★

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Freshteam

4.41
★★★★★
★★★★★
HR software for growing businesses

Freshteam is the perfect HR software for growing businesses. Freshteam helps to attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - all in one place. ...

Freshteam helps attract top talent through various channels - a quickly creatable career site, integration with multiple free and premium job boards, and social media channels. The software also has the ability to listen to emails making it easy to recognize emails from job boards or vendors to add them to the candidate base. Once the candidates are in, the recruiting team can collaborate with hiring managers and screen and interview them, share feedback and leave notes for each other, hire and roll out offers to the best candidates.

Freshteam enables HR to onboard new hires even before day one - whether it’s getting forms filled, documents signed, or handing out handbooks, everything can be done over Freshteam in a few clicks. It also allows the ability to create an onboarding task list and assign it to respective people. Gathers all the necessary information and creates employee profiles (which flesh out into a directory), manages access permissions to employee information and documents, etc.

The HR software also takes complete care of employee time off, employee and manager self-service for employees to raise requests, manager approval workflows, time-off reports for teams and the whole organization that give a quick view into upcoming leaves, absenteeism trends, and more.

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Groupe.io

Employee communication app and productivity tool

4.66 ★

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Groupe.io

4.66
★★★★★
★★★★★
Employee communication app and productivity tool

Groupe.io is an employee communication app and productivity platform that connects and empowers the entire workforce. The all-in-one platform brings distributed teams together and improves ...

Groupe.io communicates with entire workforce, target and publish top-down broadcasts and track engagement, ensure critical information is consumed with alerts and read-receipts, measure and improve internal communication strategy with rich data analytics, automate all routine tasks, and improve team productivity with instant messaging, document repositories, file sharing, shared calendars, and more.

Some of its features include communication and collaboration, digitization and automation, equip and empower, engage and motivate, track and optimize, and more.

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Parsable

Modern digital tools for frontline workers enabling improved plant productivity, safety and quality

4.37 ★

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Parsable

4.37
★★★★★
★★★★★
Modern digital tools for frontline workers enabling improved plant productivity, safety and quality

Parsable is a Connected Worker platform that enables front-line workers with increased productivity, ensuring quality and safety. It is scalable, available as a mobile app and can be used across various industries. ...

The Parsable Connected Worker platform consists of Parsable Mobile App, Parsable Admin and Parsable Analytics tools. The Mobile app is provided with an intuitive user interface that enables collaboration with remote experts, in-app procedures and training materials, operational data with in-app prompts, and facility to connect to IoT enabled equipment for tasks that require it.

The Parsable Admin tool provides a web administration portal for digital forms, digital content that does not require authors to have coding skills, digitized work procedures and integrations with ERP, MES, CMMS and more. Parsable Analytics provides insights through dashboards and reports, enabling tracking of trends and opportunities across regions and with a facility to export the data to other business applications.

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Taskworld

Project Management Software Built for Teams

4.51 ★

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Taskworld

4.51
★★★★★
★★★★★
Project Management Software Built for Teams

Taskworld is a Project Management Software that helps to manage projects, track tasks and collaborate with the team across multiple projects all from one tool. Its an online remote tracking tool ...

Its features include shared collaboration space, standardizing the team’s workflow, creating tasks and assigning them to the team members, subtask work, creating recurring tasks for routine work, task updates in multiple locations and more.

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Greenhouse

Applicant tracking system and recruiting software

4.44 ★

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Greenhouse

4.44
★★★★★
★★★★★
Applicant tracking system and recruiting software

Greenhouse is an applicant tracking and recruitment software that helps recruiters find, pinpoint and connect with prospective candidates from one place within Greenhouse. It gives the companies the confidence to dream bigger, think bolder and take on what’s next. ...

It providers customers the ability to actively diversify their talent pool and engage top talent anywhere in the world. It Optimizes every aspect of hiring and provides a great employee experience.

Greenhouse helps in finding and tracking the right candidates. Set up a fair and equitable hiring process. Create an impressive candidate experience. Integrate new team members faster. Complete administrative tasks quickly and easily. Evaluate the onboarding performance and so on.

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ClickUp

One app to replace tasks, docs, chat, goals, & more

4.71 ★

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ClickUp

4.71
★★★★★
★★★★★
One app to replace tasks, docs, chat, goals, & more

ClickUp is a customizable productivity platform that replaces other workplace apps for all users and all departments in an organization. It offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. ...

ClickUp gives flexibility and control to organize everything from small teams to enterprise companies. It helps to tackle work from any angle with 15+ powerful views. Easily customized to manage any type of project, no code or add-ons required. Collaborate on product ideas, document bugs, or jot down meeting minutes with ClickUp Docs. Edit in real-time and keep everyone up-to-date with a visual knowledge base. Set goals, track progress, and manage resources more effectively with powerful reporting features along with Global Time Tracking, Time Estimates, and time Reporting.

Some of its features include creating tasks for anything in ClickUp, customized project management, viewing tasks in Google sheets, sending and receiving emails directly within ClickUp, scheduling the team and syncing in real-time with Google, Outlook and Apple. Goal tracking, time tracking and more.

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Monday.com

monday - team management software | monday.com

4.61 ★

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Monday.com

4.61
★★★★★
★★★★★
monday - team management software | monday.com

Monday.com is a Work OS platform that enables Enterprises to test, track, collaborate and manage workflow, in a secure environment. It can be used by Remote work teams, Marketing, Software Development, HR, Sales and others. ...

Monday.com, provides the templates and drag and drop building blocks that enables remote workers to start functioning faster. It provides a board which is a customizable table for viewing daily progress and managing workflows and projects. More automated processes and analytics, in addition to integration with the tools in use already are some of the other features available on Monday.com

Enterprises can use Monday.com’s quick app building feature, for planning, running and tracking of any project or process. Monday.com can be deployed on mobile devices or web.

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Nintex Promapp

How Nintex Promapp works - Nintex Promapp

4.50 ★

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Nintex Promapp

4.50
★★★★★
★★★★★
How Nintex Promapp works - Nintex Promapp

Cloudinary

Cloudinary - Image and Video Upload, Storage, Optimization and CDN

4.43 ★

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Cloudinary

4.43
★★★★★
★★★★★
Cloudinary - Image and Video Upload, Storage, Optimization and CDN

Wipster

Streamlines the review and approval process for creative teams worldwide

4.64 ★

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Wipster

4.64
★★★★★
★★★★★
Streamlines the review and approval process for creative teams worldwide

Wipster is a collaboration tool for creative teams to upload, share, review and approve creative files virtually, from anywhere. It brings reviewers frictionlessly into the creative review process, also ensures that the SaaS product runs reliably on every platform from desktop, to mobile devices and the cloud. ...

Wipster enables creatives, reviewers and decision-makers to quickly and easily review and approve assets across the globe, virtually, from anywhere at any time. It helps creative teams get clear, concise feedback quickly, efficiently in a secure environment. It also integrates with leading companies including Adobe, Dropbox and Vimeo enabling to upload and share directly from these platforms.

Its features are frame-accurate conversations between creatives, managers and stakeholders, get feedback on the right version, and easily go back to prior versions to check notes, track content through feedback cycles and more.

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20Miles

Increased Sales engagement enabled through shortened sales cycle, process automation and unrivaled prospect insights.

4.12 ★

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20Miles

4.12
★★★★★
★★★★★
Increased Sales engagement enabled through shortened sales cycle, process automation and unrivaled prospect insights.

20Miles is a CRM Software. 20 Miles is a prospecting and relationship management platform for commercial insurance providers. It comes with a centralized dashboard, which enables users to create new workflows, add multiple touchpoints and configure system settings, improving overall client experience. ...

The primary features of 20Miles include scheduling, data import/export, task management, customizable templates, click tracking, collaboration and more. It allows businesses to set up user profiles, update time zones and generate meeting links for email invitations. Administrators can import or segment contacts into buckets based on lead data and set status as private/shared.

20Miles facilitates integration with third-party applications such as Salesforce, Outlook, LinkedIn and more.

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Coda

All-in-one collaborative workspace.

4.35 ★

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Coda

4.35
★★★★★
★★★★★
All-in-one collaborative workspace.

Submittable

Submission Management Software & Application Management ...

4.77 ★

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Submittable

4.77
★★★★★
★★★★★
Submission Management Software & Application Management ...

Submittable is Submission Management Software. Submittable enables administrators to easily create, customize, and launch platforms to collect and review applications or submissions. Submittable ...

Submittable empowers reviewers to work together with ease. It is designed to create and launch a painless applicant experience. Submittable is simple enough for any team to adopt, but powerful enough to run any application process.

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Bitrix24

A free collaboration software enabling communications, CRM and other tools for small businesses

4.05 ★

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Bitrix24

4.05
★★★★★
★★★★★
A free collaboration software enabling communications, CRM and other tools for small businesses

Bitrix24 is a collaboration software with complete tools for management, collaboration, and communication for small businesses. It is a united work space that handles many aspects of daily operations and tasks. It helps to improve internal communications, increase sales and revenue and acquire customers. ...

Bitrix24 is a free collaboration tool that helps to plan and execute the projects on time with a low-cost CRM packed with client management, customer support, and marketing automation features. It helps to communicate with the clients in real-time via live chat, email, phone, social network, or messenger. It also creates free sites, landing pages, and online stores that are automatically integrated with the free CRM and marketing automation tools.

Some of its features are secure document management, advanced project planning, resource management, and progress tracking, sales funnel automation, customer engagement tools for Facebook, Messenger, Instagram, Skype, Telegram, Viber, and other popular messengers and social networks, and much more.

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Practifi

Business management platform powering growing financial advice firms

4.32 ★

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Practifi

4.32
★★★★★
★★★★★
Business management platform powering growing financial advice firms

Practifi is the business management platform for financial advisors. It is secure, reliable, and massively scalable, and is built for growth. It helps to enhance customer relationships and acquire customers. ...

Practifi, helps to solve the barriers to efficiency with automated workflows, comprehensive process control, smart data capture, and real-time monitoring and collaboration. It helps to streamline every step of the workflow, from generating new business, to onboarding clients, conducting reviews, and managing ongoing service arrangements.

Features of Practifi include managing key dates, interactions, revenue and opportunities from a rich client view, smart automation for compliance commitments, and marketing, segment and manage referral sources with quantifiable detail and many more.

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Wrike

Your online project management software

4.30 ★

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Wrike

4.30
★★★★★
★★★★★
Your online project management software

Wrike is a cloud based collaboration and project management platform for marketing, creative, project management, product development, business operation and professional service teams to collaborate work, manage projects, increase operational speed and gain efficiency. ...

It helps teams to manage and track projects, deadlines, schedules workflow processes, It provides capabilities to manage marketing processes, resources, optimize collaboration, maximize utilization.

It provides in built templates and customizable workflows to standardize project processes across the organization. It has forms to dynamically capture requirements based on customer need and it can Integrate with hundreds of tools.

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Helpmonks

Customer Engagement Platform and Software

4.00 ★

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Helpmonks

4.00
★★★★★
★★★★★
Customer Engagement Platform and Software

Quire

visual Collaborative Platform to Unfold Your Ideas

4.63 ★

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Quire

4.63
★★★★★
★★★★★
visual Collaborative Platform to Unfold Your Ideas

Quire is a centralized collaboration tool with file attachments, comments, as well as every modification, instantly reflecting for all online collaborators in real-time and delivering capabilities without the complexities. Quire inspires teams to dream higher, reach beyond potential, bring team members together and celebrate success. ...

Quire helps to map out the thoughts and tackle them with small steps, work on the tasks effortlessly with a focused sublist view, plan with a versatile Gantt chart to schedule every milestone and increase the team's sense of accomplishment. Quire Implements Kanban board and combines it with to-do lists to give companies ultimate control on workflow.

Its features include tackling big projects by breaking them down into small, manageable steps, Visualize the workflow to better manage and focus on the tasks, Creating personalized sublists to get focused on the right tasks at the right time, Viewing and organizing tasks from different projects in one place, Assigning tasks to the people responsible for it and many more.

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Polymail

Email platform to unlock Professional Communications and increase productivity

4.41 ★

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Polymail

4.41
★★★★★
★★★★★
Email platform to unlock Professional Communications and increase productivity

Polymail is an email platform that helps teams collaborate, be more productive, and work better, together. It is designed for business productivity and time-saving by remaining on top of every important conversation. ...

Polymail combines collaboration and email in one place, helping teams remove friction, stay organized, and make better decisions, faster. It includes email tracking, Salesforce sync, and calendar scheduling - empowers sales teams to increase conversion and shorten sales cycles while providing executives with transparency into sales activity.

Polymail features include Follow up reminders, click and download tracking, send later, analytics, activity feed, one-click unsubscribe, comments and mentions, email sharing, and more.

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Litmus

Email Marketing, Email Design & Email Testing Tools

4.39 ★

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Litmus

4.39
★★★★★
★★★★★
Email Marketing, Email Design & Email Testing Tools

Litmus is a campaign creation, building & testing and analysis software that is used by marketers, agencies, designers and Enterprises enabling predictable results during marketing campaigns of any scale and volume. ...

Litmus assists Designers in building and testing and reviewing using the Litmus apps for perfecting the mails before it is sent. It helps in campaign optimization and performance, by providing tools to check for functionality and performance, before the campaign is initiated.

Litmus features include campaign development, which simplifies the process for email campaigns and provides facility to scale for higher volumes, improves message effectiveness by pre-send Testing feature, Insights and analytics module for study of effectiveness and future improvements.

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Morressier

The home for early-stage research

4.17 ★

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Morressier

4.17
★★★★★
★★★★★
The home for early-stage research

Gainsight Platform

SaaS Platform Built for Customer Success

4.39 ★

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Gainsight Platform

4.39
★★★★★
★★★★★
SaaS Platform Built for Customer Success

Gainsight Platform excels in customer feedback and workflow management, catering to large enterprises in software and IT. It helps reduce churn and improve product adoption with robust support options. Front is ideal for enhancing communication and collaboration, appealing to large enterprises, particularly in transportation and IT, while focusing on internal communication and customer acquisition. ...

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Totango

Customer Success & Customer Retention Software with an all-in-one Customer OS.

4.18 ★

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Totango

4.18
★★★★★
★★★★★
Customer Success & Customer Retention Software with an all-in-one Customer OS.

Front and Totango both offer comprehensive capabilities in the Customer Success Platform arena, catering to different operational needs. While Front excels in communication and integration, making it suitable for large enterprises, Totango focuses on engagement management and analytics, meeting the needs of high-growth businesses. Understanding user segments and industry preferences helps businesses choose the platform aligning best with their specific operational workflows and strategic goals. ...

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ChurnZero

Customer Success Software For Growing SaaS ...

4.73 ★

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ChurnZero

4.73
★★★★★
★★★★★
Customer Success Software For Growing SaaS ...

In the Customer Success Platform spectrum, Front excels in facilitating communication and collaboration through robust email and social media channels, making it well-suited for large transportation and marketing enterprises. Meanwhile, ChurnZero's strength is in engagement and data analysis, appealing more to IT and software sectors focused on enhancing customer relationships and scaling practices. Businesses must decide between Front's communication management capabilities and ChurnZero's customer engagement focus, based on their strategic objectives and operational needs. ...

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Freshdesk Customer Success

Customer Success Software to strengthen customer relationships

4.13 ★

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Freshdesk Customer Success

4.13
★★★★★
★★★★★
Customer Success Software to strengthen customer relationships

Freshdesk Customer Success and Front both excel as customer success platforms, yet serve different user needs and industries. Freshdesk Customer Success shines in analytics and enterprise solutions, particularly for computer software and marketing sectors. Front stands out with robust collaboration and integration features, attracting diverse industries, including transportation and IT services. Depending on customer size and focus areas, businesses can choose Freshdesk for detailed analytics or Front for extensive collaborative features. ...

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Gainsight CS

Customer Success Software to Retain and Grow Customers at Scale

4.59 ★

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Gainsight CS

4.59
★★★★★
★★★★★
Customer Success Software to Retain and Grow Customers at Scale

Front and Gainsight CS both serve the Customer Success Platform category but cater to different audiences and priorities. Front excels in communication and collaboration, supporting enterprises with broad integration and robust vendor support. It’s well-suited for industries like transportation and marketing. Gainsight CS focuses on engagement and customer feedback, supporting business goals like enhancing relationships. It appeals to industries like computer software and healthcare, offering strong analytics and integration features for mid-market enterprises. ...

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Sinch

SMS Messaging, Voice, Video & Verification APIs

4.56 ★

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Sinch

4.56
★★★★★
★★★★★
SMS Messaging, Voice, Video & Verification APIs

Sinch is a cloud communications platform that brings businesses and people closer with tools enabling personal engagement. It lets businesses reach every mobile phone, through mobile messaging, voice, and video. It is designed to help businesses in healthcare, retails, travel, customer care, financial services, and media industries engage with the target audience via video and voice. ...

It enables organizations to utilize messaging APIs to connect with customers via text messages, rich communication services, WhatsApp, Viber, and MMS. The platform includes marketing capabilities, which allow organizations to run interactive marketing campaigns using videos and images.

It manages secure sign-ups and logins and verifies user credentials by delivering one-time passwords through text messages, voice, and flash calls. Teams can also create and run marketing campaigns with personalized images and videos.

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Superchat

The messaging platform

4.00 ★

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Superchat

4.00
★★★★★
★★★★★
The messaging platform

Churn360

AI driven Customer Success Platform for SaaS

4.00 ★

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Churn360

4.00
★★★★★
★★★★★
AI driven Customer Success Platform for SaaS

Churn360 is an AI Driven Customer Success Software that combines customer’s data that is spread across multiple SaaS products like CRM, Helpdesk, Billing software, etc. All these data are consolidated into a single dashboard that is easy to use and convenient for your customer success managers to get a 360-degree view of the customer. ...

Churn360 also provides features like playbook automation, customer onboarding, customer journey mapping and tracking, surveys to effectively assist the customers in various circumstance leading to reduced customer churn and thus increase retention.

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Twilio Programmable SMS

Twilio - Communication APIs for SMS, Voice, Video and Authentication

4.00 ★

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Twilio Programmable SMS

4.00
★★★★★
★★★★★
Twilio - Communication APIs for SMS, Voice, Video and Authentication

Twilio Programmable SMS is an SMS Marketing Software that allows the user to send and receive text messages globally with the API that over a million developers depend on. It delivers SMS alerts, notifications, and reminders with the Programmable Messaging API. ...

Twilio Programmable SMS provides customer care through two-way SMS interactions with the Conversations API. Expand to MMS, WhatsApp, and more using the same API or add multiparty, multichannel messaging with Twilio Conversations, use the same leading Customer Engagement Platform to add voice, video, and email.

Key features include developer-friendly resources, support for high-volume, global senders, platform that scales, ETA notifications, service alerts, lead alerts, appointment reminders, marketing messages, conversations, send and receive SMS communications, and conversational messaging for customer care.

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Speakpipe

Voice messaging software for website visitors to leave contact details, feedback or testimonial directly on website

4.00 ★

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Speakpipe

4.00
★★★★★
★★★★★
Voice messaging software for website visitors to leave contact details, feedback or testimonial directly on website

Speakpipe is a web-based tool that allows users to interact with the audience via voice messages. It allows customers, podcast listeners, blog readers and fans to send voice messages (voicemail) right from a browser without any phone. It helps to increase interaction with the audience. ...

It receives voice messages from the audience directly on the website, makes it easy for website visitors to contact, leave feedback or testimonial. Also provides a hosted voicemail page, so users can receive voice messages without installing anything on the website. The widget allows users to record messages as many times as they want, so they can practice before sending. It sends personalized voice greetings to readers, listeners and subscribers, more engaging to receive voice messages and audience, and visitors have the option of entering their contact information before sending a message.

Some of its features include send voice messages, hosted voicemail page, visitors can listen to their recording before sending it, the widget allows to record messages as many times as they want, send personalized voice greetings to readers, listeners and subscribers, get visitors' contact details, easy access to all voice messages, and more.

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TalkToTheManager

TalkToTheManager - Real-time Anonymous Customer ...

4.54 ★

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TalkToTheManager

4.54
★★★★★
★★★★★
TalkToTheManager - Real-time Anonymous Customer ...

Successeve

Customer Lifecycle Management to increase growth with more customers.

4.31 ★

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Successeve

4.31
★★★★★
★★★★★
Customer Lifecycle Management to increase growth with more customers.

Successeve is a Product-led Customer Management Platform that helps companies monitor customer health and activity, opening doors for more sales opportunities. It helps to maximize customer conversion and product adoption and prevent churn. Small, medium and large companies make use of the software. ...

It keeps a live track of essential metrics, focuses on the best trials based on custom fit and product adoption, identifies risks and opportunities based on product usage and customer data, and understands why customers are churning and actioning the win-back strategies that fit best. It integrates with Salesforce, Zapier, Segment, and more.

Key features include SaaS dashboards, customer behavior, product usage, health score, advanced segmentation and playbooks. Salesmachine’s modular architecture delivers a 360° view into the customer journey while allowing for focus and specific action at every important stage. It supplies event-triggered tools ranging from alerts and notifications of risk and opportunities to automated customer communications and team task assignment and reports generation.

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Wynter

Message Testing and Go-to-Market Research Platform

4.44 ★

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Wynter

4.44
★★★★★
★★★★★
Message Testing and Go-to-Market Research Platform

Wynter is the fastest way to discover how the messaging is resonating with real people in the market. Gets the data from real people on where the messaging misses the mark, to fix it and convert more customers. It’s a messaging research tool to improve the product messaging and copy in a data-informed way, and also understand what the customer problems are. ...

It provides quantitative and qualitative data on where the problems are with the website copy, and what those problems are resulting in speeding up the research efforts, settle debates, and make the copy convert better. It conducts message testing for website, ad, and email copy, learn more about the target customers through surveys and test with verified B2B audiences targeting job title and industry.

Some of its features include validate the messaging, stand out from the competition, get to internal consenses, get to targeted message for each segment, rapid feedback on any aspect of your go-to-market strategy and identify and validate pain and benefit statements with target customers.

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Glynk

Online Community Platform

4.00 ★

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Glynk

4.00
★★★★★
★★★★★
Online Community Platform