Gupshup Overview

Gupshup offers conversational tools to enhance customer engagement. AI-powered chatbots automate acquisition, marketing, commerce, and support, maximizing customer lifetime value and reducing service costs.

Use Cases

Customers recommend Communication Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Gupshup.

Other use cases:

  • International Marketing
  • Conversion Management
  • Collaboration
  • Training & Onboarding
  • Content Curation
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Business Priorities

Build Brand Awareness and Acquire Customers are the most popular business priorities that customers and associates have achieved using Gupshup.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve ROI
See all business priorities See less business priorities

Gupshup Use-Cases and Business Priorities: Customer Satisfaction Data

Gupshup works with different mediums / channels such as Chat. Whatsapp. Website etc.

Gupshup's features include Bot, and Templates. and Gupshup support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Gupshup analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We automate delivery to our customers depending on the marketing campaign and customer preference...." Peer review by Tanya M, Assistant Marketing Manager, Internet

Gupshup, belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Gupshup

Top Industries

  • Internet
  • Marketing and Advertising

Popular in

  • Enterprise
  • Small Business

Gupshup is popular in Internet, and Marketing And Advertising, and is widely used by Enterprise, and Small Business,

Comprehensive Insights on Gupshup Use Cases

What Are the key features of Gupshup for Communication Management?

What Are the key features of Gupshup for Engagement Management?

5+ more Business Use Cases

332 buyers and buying teams have used Cuspera to assess how well Gupshup solved their Bot Platform needs. Cuspera uses 233 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Gupshup case study

AkzoNobel
Manufacturing
Manufacturing
CASE STUDY AkzoNobel

Improved Customer Engagement By Up To 40% Through Omnichannel Conversational Support.

Read More
Gupshup case study

Danone
NA
Case Study Danone

30% Reduction In Operational Costs And A 20% Increase In Customer Satisfaction.

Read More
Gupshup case study

Doubtnut
Education
Education
CASE STUDY Doubtnut

Increased Customer Engagement By 50% Using Whatsapp For Conversational Marketing And Support

Read More

Video

We are Gupshup - The Conversation Cloud

Video Thumbnail
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Peers used Gupshup for communication management and engagement management

Gupshup Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.10/5 ★

Read Reviews (17)
Custom Reports

4.26/5 ★

Read Reviews (17)
Analytics

3.69/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.10/5 ★

Read Reviews (17)
Custom Reports

4.26/5 ★

Read Reviews (17)
Analytics

3.69/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for Gupshup

Overall Risk Meter

Low Medium High

Top Failure Risks for Gupshup

Gupshup Inc News

UAE fashion major 6thStreet leverages Gupshup to boost marketing ROI - Arabian Business

UAE fashion brand 6thStreet uses Gupshup to improve marketing ROI.

28/11/2024 - source

Tonik Digital Bank Teams Up With GupShup To Enable GenAI Communications Tech For ...

As explained in a blog post, Gupshup is the world's Conversation Cloud that “enables businesses to advertise, communicate, and converse with their ...

03/07/2024 - source

Gupshup launches conversational commerce app on ONDC via WhatsApp - Techcircle

Business messaging platform Gupshup has announced the launch of a WhatsApp chatbot for buyer apps on the government-backed Open Network for ...

25/06/2024 - source

Gupshup Inc Feeds

Gupshup Appoints Trisnia Anchali Kardia as Country Head, Indonesia to Tap into the Surging Demand for Conversational AI - CXOToday.com

Gupshup appoints Trisnia Anchali Kardia as Indonesia Country Head to meet rising demand for conversational AI.

10/11/2024 - source

Gupshup Inc Profile

Company Name

Gupshup Inc

Company Website

https://www.gupshup.io/

HQ Location

415 Jackson Street, Suite B, San Francisco, CA 94111

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

SERIES F