Gupshup Overview

Gupshup offers conversational tools to enhance customer engagement. AI-powered chatbots automate acquisition, marketing, commerce, and support, maximizing customer lifetime value and reducing service costs.

Use Cases

Customers recommend Communication Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Gupshup.

Other use cases:

  • International Marketing
  • Conversion Management
  • Collaboration
  • Training & Onboarding
  • Content Curation
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Business Priorities

Build Brand Awareness and Acquire Customers are the most popular business priorities that customers and associates have achieved using Gupshup.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve ROI
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Gupshup Use-Cases and Business Priorities: Customer Satisfaction Data

Gupshup works with different mediums / channels such as Chat, Whatsapp, Website, etc.

Gupshup's features include Bot, and Templates.

Reviews

"...We automate delivery to our customers depending on the marketing campaign and customer preference...." Peer review by Tanya M, Assistant Marketing Manager, Internet

Gupshup, belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Gupshup

Top Industries

  • Internet
  • Marketing and Advertising

Popular in

  • Enterprise
  • Small Business

Gupshup is popular in Internet, and Marketing And Advertising, and is widely used by Enterprise, and Small Business,

Comprehensive Insights on Gupshup Use Cases

What benefits does Gupshup offer for Communication Management?

How does Gupshup address your Engagement Management Challenges?

5+ more Business Use Cases

332 buyers and buying teams have used Cuspera to assess how well Gupshup solved their Bot Platform needs. Cuspera uses 233 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Gupshup case study
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Case Study Danone

30% Reduction In Operational Costs And A 20% Increase In Customer Satisfaction.

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Gupshup case study
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Case Study Reserva

Achieved 95% Automation In Customer Service Interactions, Resulting In A Significant Reduction In Operational Costs.

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Gupshup case study
Manufacturing
Manufacturing
CASE STUDY AkzoNobel

Improved Customer Engagement By Up To 40% Through Omnichannel Conversational Support.

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Video

We are Gupshup - The Conversation Cloud

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Peers used Gupshup for communication management and engagement management

Gupshup Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.10/5 ★

Read Reviews (17)
Custom Reports

4.26/5 ★

Read Reviews (17)
Analytics

3.69/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.10/5 ★

Read Reviews (17)
Custom Reports

4.26/5 ★

Read Reviews (17)
Analytics

3.69/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Gupshup

Overall Risk Meter

Low Medium High

Top Failure Risks for Gupshup

Gupshup News

Tonik Digital Bank Teams Up With GupShup To Enable GenAI Communications Tech For ...

As explained in a blog post, Gupshup is the world's Conversation Cloud that “enables businesses to advertise, communicate, and converse with their ...

03/07/2024 - source

Gupshup launches conversational commerce app on ONDC via WhatsApp - Techcircle

Business messaging platform Gupshup has announced the launch of a WhatsApp chatbot for buyer apps on the government-backed Open Network for ...

25/06/2024 - source

Gupshup Profile

Company Name

Gupshup

Company Website

https://www.gupshup.io/

HQ Location

415 Jackson Street, Suite B, San Francisco, CA 94111

Employees

251-500

Social

Financials

SERIES F