Helpjuice Overview
Helpjuice addresses the challenge of efficient knowledge management by offering a streamlined Knowledge Base Software solution. It serves over 130,000 users, including major companies like Amazon and Hertz, to enhance support and productivity. Helpjuice's platform integrates seamlessly with existing systems, reducing the burden on support teams and improving information accessibility. Its Swifty AI Chat feature allows users to interact naturally with the knowledge base, facilitating quick and accurate information retrieval. This tool is particularly beneficial for operations and scaling, as it centralizes knowledge and reduces repetitive inquiries. By switching to Helpjuice, teams often find increased satisfaction due to its user-friendly interface and effective performance.
Use Cases
Customers recommend Knowledge Management, Helpdesk Management, Collaboration, as the business use cases that they have been most satisfied with while using Helpjuice.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Helpjuice.
Helpjuice Use-Cases and Business Priorities: Customer Satisfaction Data
Helpjuice works with different mediums / channels such as User Generated Content. and Blogs.
Helpjuice's features include Dashboard, Ticketing, SEO, etc. and Helpjuice support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Helpjuice analytics capabilities include Custom Reports, and Analytics.
Reviews
"...I have been using multiple helpdesk applications for a very long time...." Peer review by Pratik Jagdishwala, Internet
Helpjuice, Cayzu Help Desk, Elevio, Vision Helpdesk, LiveAgent, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Helpjuice offers powerful and simple knowledge base software, trusted by over 130,000 users from companies like Amazon and Hertz. A free 14-day trial is available.
Popular Business Setting
for Helpjuice
Top Industries
- Information Technology and Services
- Internet
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Helpjuice is popular in Information Technology And Services, Internet, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Helpjuice Use Cases
What makes Helpjuice ideal for Knowledge Management?
What Are the key features of Helpjuice for Helpdesk Management?
How does Helpjuice facilitate Collaboration?
How can Helpjuice enhance your Content Management process?
How does Helpjuice facilitate Sending & Publishing Communications?
19+ more Business Use Cases
10 buyers and buying teams have used Cuspera to assess how well Helpjuice solved their Help Desk needs. Cuspera uses 919 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Case Studies
CASE STUDY Entrupy
CASE STUDY Hack The Box
CASE STUDY Touch Systems BV
CASE STUDY Wefunder
CASE STUDY Assurant
CASE STUDY Shipt.com
Frequently Asked Questions(FAQ)
for Helpjuice
What is Helpjuice used for?
What are the top features of Helpjuice?
Who uses Helpjuice?
What are Helpjuice alternatives?
Where is Helpjuice located?
Helpjuice Competitors
Helpjuice Features
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- Medium
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FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (9) |
Custom Reports | Read Reviews (123) |
Analytics | Read Reviews (80) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (9) |
Custom Reports | Read Reviews (123) |
Analytics | Read Reviews (80) |
Helpjuice Integrations
Helpjuice integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Helpjuice
Overall Risk Meter
Top Failure Risks for Helpjuice
Helpjuice, Inc. News
Helpjuice Unveils Swifty, AI-Powered Widget to Bolster Customer Support - Tech | Business | Economy - TechEconomy.ng
Helpjuice introduced Swifty, an AI widget designed to improve customer support services.
Helpjuice, Inc. Profile
Company Name
Helpjuice, Inc.
Company Website
https://helpjuice.com/HQ Location
1010 NE 2nd Avenue, Suite 100, Miami, FL 33132, US
Employees
11-50
Social
Financials
SEED