Helpjuice Overview

Helpjuice offers powerful and simple knowledge base software, trusted by over 130,000 users from companies like Amazon and Hertz. A free 14-day trial is available.

Use Cases

Customers recommend Knowledge Management, Helpdesk Management, Collaboration, as the business use cases that they have been most satisfied with while using Helpjuice.

Other use cases:

  • Content Management
  • Sending & Publishing Communications
  • Training & Onboarding
  • Engagement Management
  • Social Media Analytics
  • Workflow Management
  • Capturing Leads
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Helpjuice.

Other priorities:

  • Launch New Products
  • Improve Brand Engagement
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Helpjuice Use-Cases and Business Priorities: Customer Satisfaction Data

Helpjuice works with different mediums / channels such as User Generated Content. and Blogs.

Helpjuice's features include Dashboard, Ticketing, SEO, etc. and Helpjuice support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Helpjuice analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It has a good interface with Salesforce and creating new content is very intuitive and quick...." Peer review by Marty S., VP of Customer Success, Real Estate

Helpjuice, Edvance360, NICE CXone Expert, ProProfs Knowledge Base Software, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Helpjuice

Top Industries

  • Information Technology and Services
  • Internet
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Helpjuice is popular in Information Technology And Services, Internet, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Helpjuice Use Cases

How efficiently Does Helpjuice manage your Knowledge Management?

What makes Helpjuice ideal for Helpdesk Management?

What benefits does Helpjuice offer for Collaboration?

What makes Helpjuice ideal for Content Management?

What Are the key features of Helpjuice for Sending & Publishing Communications?

19+ more Business Use Cases

10 buyers and buying teams have used Cuspera to assess how well Helpjuice solved their Help Desk needs. Cuspera uses 919 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Helpjuice case study

TBC Insurance
NA
CASE STUDY TBC Insurance

TBC Insurance Utilizes Knowledge Base For More Productive Call Center Agents

Read More
Helpjuice case study

Boomtown
NA
CASE STUDY Boomtown

Boomtown uses Helpjuice as the go-to tool for customers & everyone in their organization to access all the information they need

Read More

Frequently Asked Questions(FAQ)

for Helpjuice

What is Helpjuice used for?

Helpjuice is a Help Desk Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Knowledge Management, Helpdesk Management and Collaboration .

What are the top features of Helpjuice?

Dashboard, Ticketing and SEO are some of the top features of Helpjuice.

Who uses Helpjuice?

Helpjuice is used by Information Technology And Services, Internet and Computer Software among other industries.

What are Helpjuice alternatives?

Edvance360, NICE CXone Expert and ProProfs Knowledge Base Software are popular alternatives for Helpjuice.

Where is Helpjuice located?

Helpjuice is headquartered at 1010 NE 2nd Avenue, Suite 100, Miami, FL 33132, US.
lightning

Peers used Helpjuice for knowledge management and helpdesk management

Helpjuice Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.23/5 ★

Read Reviews (9)
Custom Reports

3.94/5 ★

Read Reviews (123)
Analytics

3.49/5 ★

Read Reviews (80)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.23/5 ★

Read Reviews (9)
Custom Reports

3.94/5 ★

Read Reviews (123)
Analytics

3.49/5 ★

Read Reviews (80)

Software Failure Risk Guidance

?

for Helpjuice

Overall Risk Meter

Low Medium High

Top Failure Risks for Helpjuice

Helpjuice News

Helpjuice Unveils Swifty, AI-Powered Widget to Bolster Customer Support - Tech | Business | Economy - TechEconomy.ng

Helpjuice introduced Swifty, an AI widget designed to improve customer support services.

26/08/2024 - source

Helpjuice Profile

Company Name

Helpjuice

Company Website

https://helpjuice.com/

HQ Location

1010 NE 2nd Avenue, Suite 100, Miami, FL 33132, US

Employees

11-50

Social

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Financials

SEED