iCapture: Product updates, Customer stories, and Insights | 2026 Cuspera

iCapture's Intelligent Lead Capture Solution helped VoIP Supply automate event lead capture. The team stopped manual data entry and started qualifying leads in real time at the booth. This solution b...rought consistency to their process across all events. VoIP Supply could now quickly identify and prioritize high-value leads. The new system saved time for both marketing and sales teams.
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iCapture helped Truckstop.com fix lead capture and follow-up at trade shows. Before, they had no system and lost deals. With iCapture, they doubled the number of leads and improved lead quality by ov...er 50%. Follow-up time dropped from weeks to hours. Now, Truckstop.com can track ROI and show event value with clear data.
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Shure, a global manufacturer of headphones and microphone technology, faced challenges with inconsistent lead retrieval and delayed follow-up at events. They needed a standardized process to support ...multiple languages and ensure GDPR compliance. By using iCapture, Shure improved follow-up speed, standardized data, and gained better visibility into global events, leading to greater success and more opportunities post-show.
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TriZetto Provider Solutions faced challenges with lead capture using handwritten forms and rented scanners. This led to delays in getting leads to the sales team and a lack of ROI tracking. After par...tnering with iCapture, they improved lead quantity by 15% and follow-up speed by 7 times. Leads now sync automatically with Salesforce, enhancing efficiency.
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Cradlepoint faced challenges with instant scanning and measuring performance at trade shows. They were losing deals due to delayed follow-up and needed to calculate ROI. With iCapture, they moved awa...y from badge scanners and sent leads instantly to Marketo. They tracked analytics for events to guide investments. They achieved 6500+ segmented leads, 7x faster follow-up, and satisfied 100+ sales reps.
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iCapture helped Cradlepoint speed up lead follow-up at trade shows. Cradlepoint replaced rented scanners and business cards with instant badge and card capture. Leads now go straight into Marketo, so...rted as sales or marketing qualified. Cradlepoint tracks event analytics like captures per day and top products. Follow-up is now 7 times faster. Over 6,500 leads were segmented and sent to Marketo.
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