JumpCloud Overview

JumpCloud simplifies the complex world of IT management by providing a unified platform for overseeing a variety of devices, including Windows, Apple, Linux, and Android. It ensures secure access through features like Single Sign-On (SSO), Multi-Factor Authentication (MFA), Zero Trust, and RADIUS. This comprehensive approach to security management allows businesses to maintain control over their digital environments efficiently. A standout detail is JumpCloud's ability to integrate these diverse systems into one cohesive platform, reducing the need for multiple tools and enhancing security posture. This consolidation not only streamlines operations but also fortifies access control, making it a valuable asset for organizations aiming to safeguard their data and infrastructure.

Use Cases

Customers recommend Onboarding, Proposal & Quote Management, Workflow Management, as the business use cases that they have been most satisfied with while using JumpCloud.

Other use cases:

  • Helpdesk Management
  • Groups Management
  • Engagement Management
  • Knowledge Management
  • Playbook Creation
  • Products & Pricelist Management
  • Contract Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve Consistency are the most popular business priorities that customers and associates have achieved using JumpCloud.

Other priorities:

See all business priorities See less business priorities

JumpCloud Use-Cases and Business Priorities: Customer Satisfaction Data

JumpCloud's features include Dashboard. and JumpCloud support capabilities include Phone Support, Email Support, Chat Support, etc. also JumpCloud analytics capabilities include Analytics, and Custom Reports.

Reviews

"...will all major operating systems, and the continued useful additions to jumpcloud from the development team...." Peer review by Tristan Michael W, Technician, Information Technology and Services

JumpCloud, ClickGUARD, Rippling, ClickCease, NinjaOne (formerly NinjaRMM), etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

JumpCloud's directory unifies devices and identities across Windows, Mac, and Linux. Cloud-based SSO, MDM, MFA, and PAM are offered to enhance security and management.

Popular Business Setting

for JumpCloud

Top Industries

  • Information Technology and Services
  • Computer Software
  • Computer & Network Security

Popular in

  • Small Business
  • Mid Market
  • Enterprise

JumpCloud is popular in Information Technology And Services, Computer Software, and Computer & Network Security and is widely used by Small Business, Mid Market, and Enterprise.

JumpCloud Customer wins, Customer success stories, Case studies

What makes JumpCloud ideal for Onboarding?

What benefits does JumpCloud offer for Workflow Management?

What solutions does JumpCloud provide for Helpdesk Management?

How can JumpCloud optimize your Groups Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well JumpCloud solved their Security needs. Cuspera uses 1006 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.

Circles - Telecommunications - telecommunications

JumpCloud helped Circles, a global technology company in the telco industry, secure identities and manage access across legacy and cloud systems. Circles needed a flexible identity and access managem...ent (IAM) solution to meet compliance and manage risk. JumpCloud provided a customized IAM framework, allowing Circles to control user segments, service accounts, and device policies. This improved security, streamlined operations, and ensured regulatory compliance for Circles as it scaled its IT infrastructure.

Read on →

Rock Island-Milan School District - Education - Education

JumpCloud Directory-as-a-Service helped Rock Island-Milan School District modernize IT for 14 schools. The district needed to replace old Active Directory hardware, manage Macs, and secure network ac...cess. JumpCloud enabled centralized system management and integration with G Suite and Office 365. The solution improved network control and streamlined device management for 6,500 students and 1,000 staff.

Read on →

What Are IT General Controls (ITGC)?

Video Thumbnail

Frequently Asked Questions(FAQ)

for JumpCloud

What is JumpCloud?

JumpCloud is a cloud-based directory as a service platform used to securely manage users' identity, devices, and access across things such as VPN, Wi-Fi, Servers and workstations.

It’s a single platform that can manage identity, access, and devices in the cloud. It controls and manages a wide variety of configurations with Zero Trust security to secure the organization. It manages Windows, Mac, and Linux devices from a single platform. From user provisioning and permissions control to MFA and full disk encryption enforcement, manage and secure the device with point-and-click simplicity. JumpCloud Seamless integrates with G Suite, Active Directory, HR systems, and others.

Some of its features include centralized identities, flexible administration, fully cloud-based directory, hyper-secure, zero-touch onboarding, secure remote access, integrate with all resources, cloud or On-Prem, extend identities to any OS, easy migration, streamline security and more.

What is JumpCloud used for?

JumpCloud is a Security Software mainly used by its customers to Acquire Customers and Improve Consistency by Onboarding, Proposal & Quote Management and Workflow Management .

Who uses JumpCloud?

JumpCloud is used by Information Technology And Services, Computer Software and Computer & Network Security among other industries.

What are JumpCloud alternatives?

ClickGUARD, Rippling, ClickCease and NinjaOne (Formerly NinjaRMM) are popular alternatives for JumpCloud.

Where is JumpCloud located?

JumpCloud is headquartered at Louisville, CO 80027, US.
lightning

Peers used JumpCloud for onboarding and proposal & quote management

JumpCloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.50/5 ★

Read Reviews (45)
Custom Reports

3.27/5 ★

Read Reviews (46)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.50/5 ★

Read Reviews (45)
Custom Reports

3.27/5 ★

Read Reviews (46)

Software Failure Risk Guidance

?

for JumpCloud

Overall Risk Meter

Low Medium High

Top Failure Risks for JumpCloud

JumpCloud, Inc. News

Product

JumpCloud to Launch New India Data Center

JumpCloud is expanding its global network by launching a new data center in India in April 2026. This initiative supports data residency requirements under India's Digital Personal Data Protection Act, offering improved performance and secure local data storage for companies in India and the Asia-Pacific region. The new data center will provide a full suite of JumpClouds identity, access, and device management capabilities.

Read more →
Executive

JumpCloud Appoints Shianne Sampson as CRO

JumpCloud has appointed Shianne Sampson as Chief Revenue Officer to drive global revenue growth and enhance its mission in intelligent, secure IT. Sampson, with extensive experience in scaling SaaS platforms, joins from Eventbrite and aims to consolidate workflows for customers while expanding JumpCloud's market presence.

Read more →
Executive

Shianne Sampson Joins JumpCloud as CRO

JumpCloud appoints Shianne Sampson as Chief Revenue Officer to lead global revenue growth and enhance its IT management platform. Sampson, with extensive experience in scaling SaaS platforms, aims to consolidate workflows and drive growth without complexity. Her leadership will support JumpCloud's mission to simplify secure IT for enterprises.

Read more →
Awards

JumpCloud Dominates G2 Spring 2026 Reports

JumpCloud earned top honors in 150 categories in the G2 Spring 2026 Grid Reports, driven by over 4,000 verified user reviews. The company was recognized for its leadership in cloud directory services, identity and access management, and more. This recognition highlights JumpCloud's effective unified approach to IT management.

Read more →

JumpCloud, Inc. Profile

Company Name

JumpCloud, Inc.

Company Website

https://jumpcloud.com/

HQ Location

Louisville, CO 80027, US

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

SERIES F