JumpCloud Overview
JumpCloud simplifies the complex world of IT management by providing a unified platform for overseeing a variety of devices, including Windows, Apple, Linux, and Android. It ensures secure access through features like Single Sign-On (SSO), Multi-Factor Authentication (MFA), Zero Trust, and RADIUS. This comprehensive approach to security management allows businesses to maintain control over their digital environments efficiently. A standout detail is JumpCloud's ability to integrate these diverse systems into one cohesive platform, reducing the need for multiple tools and enhancing security posture. This consolidation not only streamlines operations but also fortifies access control, making it a valuable asset for organizations aiming to safeguard their data and infrastructure.
Use Cases
Customers recommend Onboarding, Proposal & Quote Management, Workflow Management, as the business use cases that they have been most satisfied with while using JumpCloud.
Business Priorities
Acquire Customers and Improve Consistency are the most popular business priorities that customers and associates have achieved using JumpCloud.
JumpCloud Use-Cases and Business Priorities: Customer Satisfaction Data
JumpCloud's features include Dashboard. and JumpCloud support capabilities include Phone Support, Email Support, Chat Support, etc. also JumpCloud analytics capabilities include Analytics, and Custom Reports.
Reviews
"...This was a fantastic beginning, but their support personnel helped JumpCloud integrate into our previous GSuite...." Peer review by Patrick C, Account Manager
Peer review evidence (same sources as the product rating summary)
"...This has allowed us to further our security implementation initiatives and streamlined our IT workflows such as new user onboarding and access requests...." Peer review by Administrator
"...Quote...." Layer MFA Everywhere
"...Use a variety of in-console features and integrated tools to trigger workflows and take bulk actions in your directory:..." Automate and Scale with API Services
JumpCloud, ClickGUARD, Rippling, ClickCease, NinjaOne (formerly NinjaRMM), etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
JumpCloud's directory unifies devices and identities across Windows, Mac, and Linux. Cloud-based SSO, MDM, MFA, and PAM are offered to enhance security and management.
Popular Business Setting
for JumpCloud
Top Industries
- Information Technology and Services
- Computer Software
- Computer & Network Security
Popular in
- Small Business
- Mid Market
- Enterprise
JumpCloud is popular in Information Technology And Services, Computer Software, and Computer & Network Security and is widely used by Small Business, Mid Market, and Enterprise.
JumpCloud Customer wins, Customer success stories, Case studies
How can JumpCloud optimize your Onboarding Workflow?
How can JumpCloud optimize your Workflow Management Workflow?
What benefits does JumpCloud offer for Helpdesk Management?
What solutions does JumpCloud provide for Groups Management?
11 buyers and buying teams have used Cuspera to assess how well JumpCloud solved their Security needs. Cuspera uses 1006 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.
Rock Island-Milan School District - Education - Large
Circles - Telecommunications
What Are IT General Controls (ITGC)?
Frequently Asked Questions(FAQ)
for JumpCloud
What is JumpCloud?
JumpCloud is a cloud-based directory as a service platform used to securely manage users' identity, devices, and access across things such as VPN, Wi-Fi, Servers and workstations.
It’s a single platform that can manage identity, access, and devices in the cloud. It controls and manages a wide variety of configurations with Zero Trust security to secure the organization. It manages Windows, Mac, and Linux devices from a single platform. From user provisioning and permissions control to MFA and full disk encryption enforcement, manage and secure the device with point-and-click simplicity. JumpCloud Seamless integrates with G Suite, Active Directory, HR systems, and others.
Some of its features include centralized identities, flexible administration, fully cloud-based directory, hyper-secure, zero-touch onboarding, secure remote access, integrate with all resources, cloud or On-Prem, extend identities to any OS, easy migration, streamline security and more.
What is JumpCloud used for?
Who uses JumpCloud?
What are JumpCloud alternatives?
Where is JumpCloud located?
Peers used JumpCloud for onboarding and proposal & quote management
JumpCloud Competitors
JumpCloud Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (45) |
| Custom Reports | Read Reviews (46) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (45) |
| Custom Reports | Read Reviews (46) |
JumpCloud Integrations
JumpCloud integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for JumpCloud
Software Failure Risk Guidance
?for JumpCloud
Overall Risk Meter
Top Failure Risks for JumpCloud
JumpCloud, Inc. News
JumpCloud Continues Its Global Leadership in the G2 Summer Reports
JumpCloud has been recognized as a global leader in the G2 Summer 2026 Grid Reports, earning 141 Leader badges across various IT categories, including Cloud Directory Services and Privileged Access Management. This achievement, based on verified customer feedback, highlights JumpCloud's strength in unifying IT infrastructure for mid-market organizations, emphasizing security and simplicity.
JumpCloud's "Agentic IAM Pulse Report" highlights a governance crisis as AI agents gain autonomy in business-critical roles. The report reveals that 72% of organizations deploy AI agents, but 92% face security challenges. JumpCloud's new Agentic IAM solution addresses these issues by providing a unified control plane for managing human and non-human identities, aiming to transform AI into a secure growth driver.
JumpCloud released its Agentic IAM Pulse Report, highlighting governance gaps in AI agent deployment across organizations. The report reveals that 72% of organizations use AI agents, but 92% face challenges in scaling safely. JumpCloud's new Agentic IAM solution aims to manage these agents securely by providing a unified control plane for identity management, transforming AI from a risk into a competitive advantage.
JumpCloud Report Finds AI Agent Security Gaps Widening
JumpCloud's Agentic IAM Pulse Report highlights significant security gaps as AI agents increasingly integrate into critical workflows. The report, based on responses from IT and security decision-makers, reveals that while AI agents are widely deployed, governance and oversight lag. Key findings include a rise in non-human identities and insufficient control mechanisms, posing risks to scaling AI. The report suggests a four-stage governance framework to address these challenges.
JumpCloud, Inc. Profile
Company Name
JumpCloud, Inc.
Company Website
https://jumpcloud.com/HQ Location
Louisville, CO 80027, US
Employees
251-500
Social
Financials
SERIES F
