JumpCloud: Product updates, Customer stories, and Insights | 2026 Cuspera

Name: JumpCloud
Brand: JumpCloud
Rating: 4.59 (1006 reviews)

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Product and Vendor News

JumpCloud Shows Dominance in the G2 Spring 2026 Reports 16/03/2026
The Verdict Is In: JumpCloud, The Experts' Choice for Cloud Security 09/03/2026
JumpCloud Names Roland Palmer as CISO to Lead Global Security Strategy 01/03/2026
Introducing Apple Inventory Sync & AI Search in JumpCloud Asset Management 10/02/2026

Customer stories

JumpCloud Directory-as-a-Service helped Rock Island-Milan School District modernize IT for 14 schools. The district needed to replace old Active Directory hardware, manage Macs, and secure network access. JumpCloud enabled centralized system management and integration with G Suite and Office 365. The solution improved network control and streamlined device management for 6,500 students and 1,000 staff.
JumpCloud helped Circles, a global technology company in the telco industry, secure identities and manage access across legacy and cloud systems. Circles needed a flexible identity and access management (IAM) solution to meet compliance and manage risk. JumpCloud provided a customized IAM framework, allowing Circles to control user segments, service accounts, and device policies. This improved security, streamlined operations, and ensured regulatory compliance for Circles as it scaled its IT infrastructure.

Product Business Settings

JumpCloud is popular in Information Technology And Services, Computer Software, and Computer & Network Security industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Authoring and Publishing

Sales Performance Management

JumpCloud Product Overview

JumpCloud simplifies the complex world of IT management by providing a unified platform for overseeing a variety of devices, including Windows, Apple, Linux, and Android. It ensures secure access through features like Single Sign-On (SSO), Multi-Factor Authentication (MFA), Zero Trust, and RADIUS. This comprehensive approach to security management allows businesses to maintain control over their digital environments efficiently. A standout detail is JumpCloud's ability to integrate these diverse systems into one cohesive platform, reducing the need for multiple tools and enhancing security posture. This consolidation not only streamlines operations but also fortifies access control, making it a valuable asset for organizations aiming to safeguard their data and infrastructure.

How satisfied the customers are with JumpCloud use-cases

Reviews

"...now I don't even have to use the helpdesk guide...." Peer review by Christian H, Senior SysAdmin

JumpCloud Customer Insights, Testimonials and Case Studies

Why is JumpCloud the best choice for Onboarding?

Why is JumpCloud the best choice for Workflow Management?

What makes JumpCloud ideal for Helpdesk Management?

What benefits does JumpCloud offer for Groups Management?

What is JumpCloud?

JumpCloud is a cloud-based directory as a service platform used to securely manage users' identity, devices, and access across things such as VPN, Wi-Fi, Servers and workstations.

It’s a single platform that can manage identity, access, and devices in the cloud. It controls and manages a wide variety of configurations with Zero Trust security to secure the organization. It manages Windows, Mac, and Linux devices from a single platform. From user provisioning and permissions control to MFA and full disk encryption enforcement, manage and secure the device with point-and-click simplicity. JumpCloud Seamless integrates with G Suite, Active Directory, HR systems, and others.

Some of its features include centralized identities, flexible administration, fully cloud-based directory, hyper-secure, zero-touch onboarding, secure remote access, integrate with all resources, cloud or On-Prem, extend identities to any OS, easy migration, streamline security and more.

What is JumpCloud used for?

JumpCloud is a Security Software mainly used by its customers to Acquire Customers and Improve Consistency by Onboarding, Proposal & Quote Management and Workflow Management .

Who uses JumpCloud?

JumpCloud is used by Information Technology And Services, Computer Software and Computer & Network Security among other industries.

What are JumpCloud alternatives?

ClickGUARD, Rippling, ClickCease and NinjaOne (Formerly NinjaRMM) are popular alternatives for JumpCloud.

Where is JumpCloud located?

JumpCloud is headquartered at Louisville, CO 80027, US.

11 buyers and buying teams have used Cuspera to assess how well JumpCloud solved their Security needs. Cuspera uses 1006 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.