JumpCloud Overview
JumpCloud simplifies the complex world of IT management by providing a unified platform for overseeing a variety of devices, including Windows, Apple, Linux, and Android. It ensures secure access through features like Single Sign-On (SSO), Multi-Factor Authentication (MFA), Zero Trust, and RADIUS. This comprehensive approach to security management allows businesses to maintain control over their digital environments efficiently. A standout detail is JumpCloud's ability to integrate these diverse systems into one cohesive platform, reducing the need for multiple tools and enhancing security posture. This consolidation not only streamlines operations but also fortifies access control, making it a valuable asset for organizations aiming to safeguard their data and infrastructure.
Use Cases
Customers recommend Onboarding, Proposal & Quote Management, Workflow Management, as the business use cases that they have been most satisfied with while using JumpCloud.
Business Priorities
Acquire Customers and Improve Consistency are the most popular business priorities that customers and associates have achieved using JumpCloud.
JumpCloud Use-Cases and Business Priorities: Customer Satisfaction Data
JumpCloud's features include Dashboard. and JumpCloud support capabilities include Phone Support, Email Support, Chat Support, etc. also JumpCloud analytics capabilities include Analytics, and Custom Reports.
Reviews
"...This was a fantastic beginning, but their support personnel helped JumpCloud integrate into our previous GSuite...." Peer review by Patrick C, Account Manager
JumpCloud, ClickGUARD, Rippling, ClickCease, NinjaOne (formerly NinjaRMM), etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
JumpCloud's directory unifies devices and identities across Windows, Mac, and Linux. Cloud-based SSO, MDM, MFA, and PAM are offered to enhance security and management.
Popular Business Setting
for JumpCloud
Top Industries
- Information Technology and Services
- Computer Software
- Computer & Network Security
Popular in
- Small Business
- Mid Market
- Enterprise
JumpCloud is popular in Information Technology And Services, Computer Software, and Computer & Network Security and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on JumpCloud Use Cases
How does JumpCloud address your Onboarding Challenges?
What benefits does JumpCloud offer for Workflow Management?
What benefits does JumpCloud offer for Helpdesk Management?
What Are the key features of JumpCloud for Groups Management?
16+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well JumpCloud solved their Security needs. Cuspera uses 1006 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.
Case Studies
CASE STUDY Rock Island-Milan School District
Video
What Are IT General Controls (ITGC)?

Frequently Asked Questions(FAQ)
for JumpCloud
What is JumpCloud?
JumpCloud is a cloud-based directory as a service platform used to securely manage users' identity, devices, and access across things such as VPN, Wi-Fi, Servers and workstations.
It’s a single platform that can manage identity, access, and devices in the cloud. It controls and manages a wide variety of configurations with Zero Trust security to secure the organization. It manages Windows, Mac, and Linux devices from a single platform. From user provisioning and permissions control to MFA and full disk encryption enforcement, manage and secure the device with point-and-click simplicity. JumpCloud Seamless integrates with G Suite, Active Directory, HR systems, and others.
Some of its features include centralized identities, flexible administration, fully cloud-based directory, hyper-secure, zero-touch onboarding, secure remote access, integrate with all resources, cloud or On-Prem, extend identities to any OS, easy migration, streamline security and more.
What is JumpCloud used for?
Who uses JumpCloud?
What are JumpCloud alternatives?
Where is JumpCloud located?
JumpCloud Competitors
JumpCloud Features
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FEATURE | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (45) |
Custom Reports | Read Reviews (46) |
CAPABILITIES | RATINGS AND REVIEWS |
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Analytics | Read Reviews (45) |
Custom Reports | Read Reviews (46) |
JumpCloud Integrations
JumpCloud integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for JumpCloud
Software Failure Risk Guidance
?for JumpCloud
Overall Risk Meter
Top Failure Risks for JumpCloud
JumpCloud, Inc. News
For Every Admin: JumpClouds New Users List
JumpCloud has enhanced its Admin Portal with a new Users List, offering a more customizable and efficient user management experience. The update includes improved search and filtering capabilities, bulk actions, and flexible data exports. These features aim to streamline IT operations, reduce manual tasks, and enhance user data management for both seasoned and new admins.
JumpCloud Proves Its Leadership In Expert Insights' Cybersecurity Top 100
JumpCloud has been recognized in Expert Insights' Cybersecurity Top 100, highlighting its leadership in multi-factor authentication, single sign-on, identity and access management, privileged access management, zero trust security, and mobile device management. This recognition underscores JumpCloud's commitment to simplifying security challenges for its customers.
JumpCloud Extends Support to Windows ARM Devices and Server 2025
JumpCloud has expanded its unified device management platform to support Windows ARM devices and Windows Server 2025. IT teams can now manage, secure, and automate policies for a broader range of Windows endpoints, including the latest ARM-based hardware and upcoming server releases. This update enhances cross-platform device management and streamlines identity and access control across diverse enterprise environments.
IT's New Standard: JumpCloud's G2 Leadership, Backed by 3,300+ Voices - Yahoo Finance
JumpCloud earned leadership recognition in 118 categories in the G2 Summer 2025 Grid Reports, supported by over 3,300 user reviews. The company led in cloud directory services, identity and access management, mobile device management, privileged access management, and unified endpoint management. JumpCloud also received top rankings for usability, implementation, customer relationships, and results.
JumpCloud, Inc. Profile
Company Name
JumpCloud, Inc.
Company Website
https://jumpcloud.com/HQ Location
Louisville, CO 80027, US
Employees
251-500
Social
Financials
SERIES F