Kimoby Overview

Kimoby's Dealership Engagement System (DES) is tailored for North American auto dealerships aiming to enhance customer communication. This platform ensures timely and targeted interactions, crucial for meeting the demands of the modern economy. By integrating seamlessly with dealership management systems (DMS), Kimoby's DES facilitates personalized customer engagement, which can lead to increased satisfaction and loyalty. The system supports over 1,000 dealerships, highlighting its reliability and effectiveness. With a focus on accelerating revenue growth and optimizing operations, Kimoby empowers dealerships to scale efficiently while addressing evolving consumer expectations.

Use Cases

Customers recommend Customer Feedback Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Kimoby.

Other use cases:

  • Rating And Review Management
  • Workflow Management
  • Campaign Management
  • Collaboration
  • Lead Tracking
  • Conversion Management
  • Reputation Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Kimoby.

Other priorities:

  • Improve Consistency
  • Increase Sales & Revenue
  • Improve Internal Communications
  • Improve Visibility
  • Improve Digital And Social Presence
  • Scale Best Practices
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Kimoby Use-Cases and Business Priorities: Customer Satisfaction Data

Kimoby works with different mediums / channels such as Text SMS. Video. Mobile etc.

Kimoby's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Kimoby support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Kimoby analytics capabilities include Custom Reports, and Analytics.

Kimoby, Slicktext, TextUs, DialMyCalls, Text-Em-All, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Kimoby is a DMS-integrated platform for North American auto dealerships to enhance customer engagement. It helps grow revenue, improve customer experience, and scale operations.

Comprehensive Insights on Kimoby Use Cases

How can Kimoby enhance your Customer Feedback Management process?

How can Kimoby optimize your Communication Management Workflow?

What Are the key features of Kimoby for Engagement Management?

How does Kimoby facilitate Rating And Review Management?

How does Kimoby facilitate Workflow Management?

23+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Kimoby solved their SMS Marketing needs. Cuspera uses 610 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Case Studies

Automotive

CASE STUDY Randy Marion Auto Group

Kimoby helped Randy Marion Auto Group move from many tools to one platform. The group needed better visibility and easier communication across locations. Kimoby gave them real-time data, faster workf...lows, and a single place for all service team members. Executives now make faster decisions with live insights. Staff productivity went up and software costs went down. Automated messaging made customer experience more consistent at every store.

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Automotive

CASE STUDY Porsche Centre Markham

Kimoby’s Service Lane Technology (SLT) helped Porsche Centre Markham modernize service lane communication and payments. The dealership reduced payment fraud by sending secure payment links via text. ...Customers now approve work and pay from their phones, making the process faster and easier. Digital estimates speed up approvals, and real-time updates improve the customer experience. The team now delivers a premium, efficient service that matches the Porsche brand.

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Automotive

CASE STUDY Porsche Centre Langley

Kimoby helped Porsche Centre Langley use video and interactive estimates to explain repairs. Customers saw clear videos and trusted the service more. Repair orders with videos grew by $1,993.58 on av...erage. Over 90% of staff used the new tool quickly. Approval times got faster. Service advisors followed up with customers more easily.

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Automotive

CASE STUDY Northwest Lexus

Kimoby helped Northwest Lexus improve their service department marketing. The dealership replaced manual calls and emails with automated SMS campaigns and reminders. This led to faster appointment bo...okings and higher customer engagement. Some campaigns generated up to $30,000 in extra service revenue. Staff saved time by not having to manage reminders manually. SMS campaigns worked better than phone or email for getting responses.

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Automotive

CASE STUDY Silver Star Mercedes-Benz

Kimoby helped Silver Star Mercedes-Benz manage over 100 daily appointments. The dealership automated appointment confirmations and reminders, saving 30 hours each month. They reduced phone calls by 7...00 per month by switching to text messaging. Kimoby enabled personalized, bilingual communication for better customer engagement. Staff found the platform easy to use and quick to learn.

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Automotive

CASE STUDY Policaro BMW

Kimoby Go helped Policaro BMW fix problems with their loaner vehicle management. The dealership used digital tools to track damages, fuel, and tolls in real time. In the first week, they recovered $6...88.75 in lost revenue. Digital contracts and real-time alerts made the process faster and more transparent. Policaro BMW increased loaner profitability and improved customer trust.

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Kimoby Connect Events

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Frequently Asked Questions(FAQ)

for Kimoby

What is Kimoby?

Kimoby is a communications platform that helps to better communicate with the target audiences and improve business productivity by managing all the customer conversations in one place. Kimoby analyses feedback comments in real-time and turn them into clear visual insights to instantly act on. It enables customers to settle their invoices from their mobile phones, improve customer satisfaction and take control of the online reputation.

Kimoby supports the customers, promptly answer their questions, and exchange information through text message or multimedia message. Automates repetitive communications tasks. Manage all the appointment confirmations, cancellations, and rescheduling in a single user-friendly interface. Increase customer retention and sales by sending comprehensive inspection or diagnostic videos in a timely and effective manner and so on.

Some of its features include providing faster answers and better support as a team, timely and personalized one-on-one conversations, customers view and settle payments from their phones within seconds, collect feedback workflow and help to prioritize and respond to the customer issues, deliver flawless campaign messages with perfect timing and more.

What is Kimoby used for?

Kimoby is a SMS Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Customer Feedback Management, Communication Management and Engagement Management .

What are the top features of Kimoby?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of Kimoby.

What are Kimoby alternatives?

Slicktext, TextUs, DialMyCalls and Text-Em-All are popular alternatives for Kimoby.

Where is Kimoby located?

Kimoby is headquartered at Quebec, Quebec, Canada.
lightning

Peers used Kimoby for customer feedback management and communication management

Kimoby Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.94/5 ★

Read Reviews (1)
Custom Reports

4.38/5 ★

Read Reviews (39)
Analytics

3.92/5 ★

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.94/5 ★

Read Reviews (1)
Custom Reports

4.38/5 ★

Read Reviews (39)
Analytics

3.92/5 ★

Read Reviews (16)

Software Failure Risk Guidance

?

for Kimoby

Overall Risk Meter

Low Medium High

Top Failure Risks for Kimoby

Kimoby Inc. Profile

Company Name

Kimoby Inc.

Company Website

//kimoby.com

HQ Location

Quebec, Quebec, Canada

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE