Kimoby Overview

Kimoby is a DMS-integrated platform for North American auto dealerships to enhance customer engagement. It helps grow revenue, improve customer experience, and scale operations.

Use Cases

Customers recommend Customer Feedback Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Kimoby.

Other use cases:

  • Rating And Review Management
  • Workflow Management
  • Campaign Management
  • Collaboration
  • Lead Tracking
  • Conversion Management
  • Reputation Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Kimoby.

Other priorities:

  • Improve Consistency
  • Increase Sales & Revenue
  • Improve Internal Communications
  • Improve Visibility
  • Improve Digital And Social Presence
  • Scale Best Practices
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Kimoby Use-Cases and Business Priorities: Customer Satisfaction Data

Kimoby works with different mediums / channels such as Text SMS. Video. Mobile etc.

Kimoby's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Kimoby support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Kimoby analytics capabilities include Custom Reports, and Analytics.

Kimoby, Medallia Concierge, Heymarket, TextUs, Trumpia, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Kimoby Use Cases

What benefits does Kimoby offer for Customer Feedback Management?

What solutions does Kimoby provide for Communication Management?

What solutions does Kimoby provide for Engagement Management?

How can Kimoby optimize your Rating And Review Management Workflow?

How can Kimoby enhance your Workflow Management process?

23+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Kimoby solved their SMS Marketing needs. Cuspera uses 610 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Kimoby case study

Silver Star Mercedes-Benz
NA
Case Study Silver Star Mercedes-Benz

Achieved A 35% Increase In Service Appointments And A 15% Reduction In No-Shows.

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Kimoby case study

Randy Marion Auto Group
NA
Case Study Randy Marion Auto Group

Achieved A 75% Appointment Confirmation Rate And A 60% Customer Response Rate By Implementing Kimoby'S Communication Solutions.

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Kimoby case study

Martin Groves Volkswagen
NA
Case Study Martin Groves Volkswagen

Increased Customer Engagement By 60% And Improved Service Appointment Conversion Rates By 20%.

Read More

Video

Kimoby Connect Events

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Frequently Asked Questions(FAQ)

for Kimoby

What is Kimoby?

Kimoby is a communications platform that helps to better communicate with the target audiences and improve business productivity by managing all the customer conversations in one place. Kimoby analyses feedback comments in real-time and turn them into clear visual insights to instantly act on. It enables customers to settle their invoices from their mobile phones, improve customer satisfaction and take control of the online reputation.

Kimoby supports the customers, promptly answer their questions, and exchange information through text message or multimedia message. Automates repetitive communications tasks. Manage all the appointment confirmations, cancellations, and rescheduling in a single user-friendly interface. Increase customer retention and sales by sending comprehensive inspection or diagnostic videos in a timely and effective manner and so on.

Some of its features include providing faster answers and better support as a team, timely and personalized one-on-one conversations, customers view and settle payments from their phones within seconds, collect feedback workflow and help to prioritize and respond to the customer issues, deliver flawless campaign messages with perfect timing and more.

What is Kimoby used for?

Kimoby is a SMS Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Customer Feedback Management, Communication Management and Engagement Management .

What are the top features of Kimoby?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of Kimoby.

What are Kimoby alternatives?

Medallia Concierge, Heymarket, TextUs and Trumpia are popular alternatives for Kimoby.

Where is Kimoby located?

Kimoby is headquartered at Quebec, Quebec, Canada.
lightning

Peers used Kimoby for customer feedback management and communication management

Kimoby Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.94/5 ★

Read Reviews (1)
Custom Reports

4.38/5 ★

Read Reviews (39)
Analytics

3.92/5 ★

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.94/5 ★

Read Reviews (1)
Custom Reports

4.38/5 ★

Read Reviews (39)
Analytics

3.92/5 ★

Read Reviews (16)

Software Failure Risk Guidance

?

for Kimoby

Overall Risk Meter

Low Medium High

Top Failure Risks for Kimoby

Kimoby Inc. Profile

Company Name

Kimoby Inc.

Company Website

//kimoby.com

HQ Location

Quebec, Quebec, Canada

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE