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Liveperson AI Chatbot: Reviews, Testimonials and Expert Opinions

4.46 5
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(722)

Better conversations start with a better AI chatbot

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Top 5 Liveperson AI Chatbot Alternatives

Sendbird

A Complete Chat Platform, In-App Chat and Messaging

4.21

Sendbird Icon

Sendbird

4.21
★★★★★
★★★★★
A Complete Chat Platform, In-App Chat and Messaging

Sendbird is a user engagement platform to build connections in a digital world trusted by modern digital apps like Reddit, Delivery Hero, Dream 11, Carousell, Teladoc, and Hinge with the help of real-time chat, voice, and video experiences into their app to build connections with users and between users. It helps to build experiences that drive engagement and increases transactions. ...

The API-based chat service lets to build in-app chat with all the features of a modern messenger without sacrificing control over the data or user experience. Boosts social and customer engagement with voice and video interactions that create deeper and more personal connections, also embed live chat support at the point of need so customers can get answers without leaving the app.

Its features are In-app chat support, Multi-channel support, Agent interface, Admin dashboard, Advanced analytics, Desk platform APIs and more.

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Chatbot

ChatBot ‚Customer Service AI Bot Platform For Websites

4.58

Chatbot Icon

Chatbot

4.58
★★★★★
★★★★★
ChatBot ‚Customer Service AI Bot Platform For Websites

Chatbot is a chatbot software that simulates human-like conversations with users via text messages on chat. It builds and launches conversational chatbots without coding. It creates sales opportunities, diversifies lead generation strategy and improves sales efficiency without increasing headcount. It helps the team and customers achieve their goals faster. ...

It personalized customer experience, engaging prospects and customers across multiple communication channels, optimize sales process, generate and qualify leads, provide personalized recommendations, schedule sales calls and meetings, connect leads with sales reps in real-time, simplify sending sales inquiries, and streamline every aspect of customer service processes.

Key features include automatically collecting user data while chatting, organizing users into custom contact lists, no-code chatbot builder, chatbot testing tool, customizable chat widget, prebuilt templates, team up and move faster, measure chatbots’ performance using real-time analytics, and more. Use ChatBot on different platforms and channels using one-click integration Facebook Messenger, Slack, LiveChat, WordPress, and more.

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SmartAction

conversational AI, Virtual Agents for Call Center Automation

4.17

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SmartAction

4.17
★★★★★
★★★★★
conversational AI, Virtual Agents for Call Center Automation

SmartAction is a Conversational Intelligence tool that provides artificial intelligence-based services to businesses across diverse industries including financial services, healthcare, insurance, retail, travel and hospitality and utilities. It’s an AI-powered virtual agent solution for contact centers over voice, chat, and SMS. It helps to improve ROI, scale best practices and enhance customer relationships. ...

SmartAction supports with a custom solution for the brands based on the business requirements matched with the best practices. It also develops the AI-Powered Virtual Agent and integrates it with the existing data systems and telephony.

Some of its features include natural language processing (NLP) to mimic live agent behavior, unlimited usage (scalability), changes, tweaks, and edits to conversation flows, ongoing tuning, improvements, maintenance and 24/7 Support.

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Zoom Virtual Agent

Deliver intelligent support with conversational AI

4.56

Zoom Virtual Agent Icon

Zoom Virtual Agent

4.56
★★★★★
★★★★★
Deliver intelligent support with conversational AI

Zoom Virtual Agent is a Complete Chatbot and Automation Platform helping top businesses deliver fully automated, personalized answers and workflows, intelligent channel routing, and best-in-class analytics. It delivers artificial intelligence-powered customer service and support with next-gen chatbot platforms. It allows customers to self-service their questions and enables organizations to scale with their growth. ...

Key features include smoothly running customer operations, increasing customer support efficiency, solving customer problems faster with an intelligent platform, delivering immediate resolutions to customer issues, deflecting most common support requests using AI and natural language processing, and more.

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U-Analyze

Speech Analytics Software & Solutions - Uniphore

4.29

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U-Analyze

4.29
★★★★★
★★★★★
Speech Analytics Software & Solutions - Uniphore

U-Analyze (formerly auMina) is an AI-powered conversational analytics platform that is user-centric, harnessing conversational analytics to transform the experiences of both customers and contact center representatives, toward meeting customer needs. It helps to acquire customers and improve efficiency. ...

U-Analyze combines the power of AI and NLP to uncover real insights from customer conversations, empowering organizations to deliver personalized customer service experiences. It also helps to gain intelligent insights, discover customer real intent, transform performance management, automate agent tasks and more.

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