Liveperson AI Chatbot Overview

LivePerson offers AI chatbot tools to transform customer interactions. Brands can easily build, integrate, manage, and optimize chatbots with this platform.

Use Cases

Customers recommend Engagement Management, Social Media Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Liveperson AI Chatbot.

Other use cases:

  • Advertisement
  • Communication Management
  • Helpdesk Management
  • Conversion Management
  • Contact List Management
  • Lead Analytics
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Liveperson AI Chatbot.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Launch New Products
  • Grow Market Share
  • Increase Customer Life Time Value
  • Improve Digital And Social Presence
  • Improve ROI
  • Scale Best Practices
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Efficiency
See all business priorities See less business priorities

Liveperson AI Chatbot Use-Cases and Business Priorities: Customer Satisfaction Data

Liveperson AI Chatbot works with different mediums / channels such as Chat. Social Media. E-Mail etc.

Liveperson AI Chatbot's features include Bot, Personalization, Dashboard, etc. and Liveperson AI Chatbot support capabilities include Chat Support, AI Powered, Phone Support, etc. also Liveperson AI Chatbot analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We saw immense value in digital engagement; customers had the ability to both purchase a product and get the right information without leaving the digital channel...." Peer review by Norm Happ, VP of Sales, Small Business Financial Solutions, Intuit

Liveperson AI Chatbot, Sendbird, Chatbot, SmartAction, Zoom Virtual Agent, etc., all belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Liveperson AI Chatbot

Top Industries

  • Information Technology and Services
  • Transportation/Trucking/Railroad
  • Automotive

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

Liveperson AI Chatbot is popular in Information Technology And Services, Transportation/Trucking/Railroad, and Automotive and is widely used by Small Business, Enterprise, and Large Enterprise.

Comprehensive Insights on Liveperson AI Chatbot Use Cases

How does Liveperson AI Chatbot facilitate Engagement Management?

What Are the key features of Liveperson AI Chatbot for Social Media Management?

What benefits does Liveperson AI Chatbot offer for Customer Feedback Management?

How can Liveperson AI Chatbot optimize your Communication Management Workflow?

21+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Liveperson AI Chatbot solved their Chatbot needs. Cuspera uses 722 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Liveperson AI Chatbot case study

Delta Dental of Washington
Health, Wellness and Fitness
Health, Wellness and Fitness
CASE STUDY Delta Dental of Washington

Delta Dental of Washington achieved enhanced customer engagement and agent performance using voice analytics, improving digital transformation efforts.

Read More
Liveperson AI Chatbot case study

Sweetwater
Retail
Retail
CASE STUDY Sweetwater

Customer engagement improved with AI, enhancing data security and optimizing conversations.

Read More
Liveperson AI Chatbot case study

Mindvalley
Education
Education
CASE STUDY Mindvalley

Mindvalley's managed contact center improves customer service with AI chatbots and insights.

Read More

Video

LivePerson's Voice AI

Video Thumbnail

Frequently Asked Questions(FAQ)

for Liveperson AI Chatbot

What is Liveperson AI Chatbot?

Liveperson is a conversational platform for sales, marketing, customer care teams to enhance customer engagement and increase revenue.

Liveperson helps teams to sell products, answer customer queries using website, app, email, whatsapp, sms, line, google adlingo, rcs. It helps in retrieving product information, product specification and availability, highlighting promotional offers and provide shipping and installation information.

Liveperson uses Artificial intelligence for a seamless conversational experience on the most popular messaging bot channels. It comes with ability to buy products and get answers to questions in messaging channels using AI.

What is Liveperson AI Chatbot used for?

Liveperson AI Chatbot is a Chatbot Software mainly used by its customers to Enhance Customer Relationships and Enter New Markets Internationally Or Locally by Engagement Management, Social Media Management and Customer Feedback Management .

What are the top features of Liveperson AI Chatbot?

bot, Personalization and Dashboard are some of the top features of Liveperson AI Chatbot.

Who uses Liveperson AI Chatbot?

Liveperson AI Chatbot is used by Information Technology And Services, Transportation/Trucking/Railroad and Automotive among other industries.

What are Liveperson AI Chatbot alternatives?

Sendbird, Chatbot, SmartAction and Zoom Virtual Agent are popular alternatives for Liveperson AI Chatbot.

Where is Liveperson AI Chatbot located?

Liveperson AI Chatbot is headquartered at 475 10th Ave 5th Floor New York, NY 10018.
lightning

Peers used Liveperson AI Chatbot for engagement management and social media management

Liveperson AI Chatbot Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.83/5 ★

Read Reviews (66)
Analytics

4.79/5 ★

Read Reviews (42)
Custom Reports

4.31/5 ★

Read Reviews (57)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.83/5 ★

Read Reviews (66)
Analytics

4.79/5 ★

Read Reviews (42)
Custom Reports

4.31/5 ★

Read Reviews (57)

Software Failure Risk Guidance

?

for Liveperson AI Chatbot

Overall Risk Meter

Low Medium High

Top Failure Risks for Liveperson AI Chatbot

LivePerson, Inc News

LivePerson Announces Third Quarter 2024 Financial Results

LivePerson released its financial results for the third quarter of 2024.

06/11/2024 - source

LivePerson partners with Telnyx to deliver AI-powered, real-time customer engagement solutions

LivePerson partners with Telnyx to enhance AI-driven, real-time customer engagement solutions.

22/10/2024 - source

LivePerson honored in Inc.'s 2024 Power Partner Awards for B2B excellence - StockTitan

LivePerson was recognized in Inc.'s 2024 Power Partner Awards for its excellence in B2B services.

21/10/2024 - source

LivePerson, Inc Feeds

LivePerson Announces Third Quarter 2024 Financial Results - PR Newswire

LivePerson released its financial results for the third quarter of 2024, detailing the company's earnings and financial performance.

06/11/2024 - source

LivePerson to Announce Third Quarter 2024 Financial Results on November 7, 2024 - Quantisnow

LivePerson will announce its third-quarter financial results for 2024 on November 7, 2024.

06/11/2024 - source

LivePerson Announces New Board Nominee and Additional Board of Directors Refreshment - PR Newswire

LivePerson introduces a new board nominee and refreshes its board of directors.

22/10/2024 - source

LivePerson, Inc Profile

Company Name

LivePerson, Inc

Company Website

https://www.liveperson.com/

Year Founded

1995

HQ Location

475 10th Ave 5th Floor New York, NY 10018

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

IPO