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247.ai: Use-Cases, Insights and Reviews | 2024 Cuspera

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Redefining Customer Acquisition and Engagement | [24]7.ai

AI Powered

App Partner

247.ai Overview

247ai offers AI customer service solutions using chatbots to personalize customer experiences. Learn more about [24]7.ai solutions for enhanced customer interactions.

Use Cases

Customers recommend Engagement Management, Measuring Customer Satisfaction, Advertisement, as the business use cases that they have been most satisfied with while using 247.ai.

Other use cases:

Helpdesk Management
Measuring Net Promoter Score
Digital Marketing
Lifetime Value Management
Call Recording
Proposal & Quote Management
Competitive Intelligence

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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using 247.ai.

Other priorities:

Acquire Customers
Improve ROI
Build Brand Awareness
Increase Average Basket Value
Scale Best Practices
Improve Digital And Social Presence
Improve Brand Engagement

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247.ai Use-Cases and Business Priorities: Customer Satisfaction Data

247.ai works with different mediums / channels such as Chat. Phone Calls. and Mobile.

247.ai's features include Personalization, Bot, Recording, etc. and 247.ai support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also 247.ai analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The world s largest and most recognizable brands are using intent-driven engagement from [24]7.ai to assist several hundred million visitors annually, through more than 1.5 billion conversations, most of which are automated. ...." Peer review

247.ai, Helpshift, etc., all belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on 247.ai Use Cases

How does 247.ai facilitate Engagement Management?

The platform provides a comprehensive approach to customer engagement, using chatbots and virtual agents to manage interactions across various channels. This technology analyzes customer intent, enabling businesses to understand customer needs and provide tailored solutions. It also enhances agent effectiveness by automating routine tasks and providing insights from customer conversations.

"...AVP, Digital Care and Social Media, Creating a strong partnership with [24]7.ai has enabled us to transform the customer experience through leading edge technology used in their digital chat centers to drive engagement and results. ..." Roles Overview

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How efficiently Does 247.ai manage your Measuring Customer Satisfaction?

What solutions does 247.ai provide for Advertisement?

Why is 247.ai the best choice for Helpdesk Management?

39+ more Business Use Cases

57 buyers and buying teams have used Cuspera to assess how well 247.ai solved their Chatbot needs. Cuspera uses 1151 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Flimp Communications Telecommunications	Telecommunications	CASE STUDY Flimp Communications Flimp Communications achieved a 72% employee engagement rate using digital postcards for their 2021-22 open enrollment. Read More
leading an American multinational telecommunication	NA	CASE STUDY leading an American multinational telecommunication Bridging the Gap: How [24]7.ai Achieved Chat Support Resolve Rate Parity for a Leading Telecom Provider Read More
Fortune 100 financial leader	NA	CASE STUDY Fortune 100 financial leader How Appreciative Inquiry (AI) Coaching Skyrocketed NPS by 142% for a Fortune 100 Financial Leader Read More

Frequently Asked Questions(FAQ)

for 247.ai

What is 247.ai used for?

247.ai is a Chatbot Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Measuring Customer Satisfaction and Advertisement .

What are the top features of 247.ai?

Personalization, bot and Recording are some of the top features of 247.ai.

Where is 247.ai located?

247.ai is headquartered at San Jose, California.

Peers used 247.ai for engagement management and measuring customer satisfaction

247.ai Competitors

247.ai
vs
Helpshift

247.ai Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.52/5 ★ Read Reviews (162)
Analytics	4.56/5 ★ Read Reviews (105)
Custom Reports	4.53/5 ★ Read Reviews (72)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.52/5 ★ Read Reviews (162)
Analytics	4.56/5 ★ Read Reviews (105)
Custom Reports	4.53/5 ★ Read Reviews (72)

Software Failure Risk Guidance

for 247.ai

Overall Risk Meter

Low Medium High

Top Failure Risks for 247.ai

[24]7.ai, Inc. Profile

Company Name

[24]7.ai, Inc.

Company Website

//247.ai

HQ Location

San Jose, California

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