Chatbot Overview
ChatBot automates business tasks like generating leads and handling online orders. Customer communication is managed 24/7 efficiently.
Use Cases
Customers recommend Helpdesk Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Chatbot.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Chatbot.
Chatbot Use-Cases and Business Priorities: Customer Satisfaction Data
Chatbot works with different mediums / channels such as Mobile. E-Mail. Chat etc.
Chatbot's features include Bot, Templates, Widgets, etc. and Chatbot support capabilities include Chat Support, AI Powered, Email Support, etc. also Chatbot analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Chat bot, has being helpful with our sales and customer relationship building, its an amazing artificial intelligence that works perfectly by allowing our customer representative to handle live chat from other social media platform like Facebook , the chat bot platform comes with various design template,it also have an amazing reporting mechanism that allows administrator to monitor messages that has being handle by our customer care personnel. ...." Peer review by Stephen Olawale j., ARCHITECT, Construction
Chatbot, Liveperson AI Chatbot, Sendbird, Zoom Virtual Agent, SmartAction, etc., all belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Chatbot
Top Industries
- Construction
- Banking
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Large Enterprise
Chatbot is popular in Construction, Banking, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on Chatbot Use Cases
How can Chatbot enhance your Helpdesk Management process?
How does Chatbot address your Engagement Management Challenges?
What benefits does Chatbot offer for Communication Management?
How does Chatbot address your Generation Of New Leads Challenges?
How efficiently Does Chatbot manage your Workflow Management?
21+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Chatbot solved their Chatbot needs. Cuspera uses 1003 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.
Video
Create an AI chatbot in 2 minutes
Frequently Asked Questions(FAQ)
for Chatbot
What is Chatbot?
Chatbot is a chatbot software that simulates human-like conversations with users via text messages on chat. It builds and launches conversational chatbots without coding. It creates sales opportunities, diversifies lead generation strategy and improves sales efficiency without increasing headcount. It helps the team and customers achieve their goals faster.
It personalized customer experience, engaging prospects and customers across multiple communication channels, optimize sales process, generate and qualify leads, provide personalized recommendations, schedule sales calls and meetings, connect leads with sales reps in real-time, simplify sending sales inquiries, and streamline every aspect of customer service processes.
Key features include automatically collecting user data while chatting, organizing users into custom contact lists, no-code chatbot builder, chatbot testing tool, customizable chat widget, prebuilt templates, team up and move faster, measure chatbots’ performance using real-time analytics, and more. Use ChatBot on different platforms and channels using one-click integration Facebook Messenger, Slack, LiveChat, WordPress, and more.
What is Chatbot used for?
What are the top features of Chatbot?
Who uses Chatbot?
What are Chatbot alternatives?
Where is Chatbot located?
Peers used Chatbot for helpdesk management and engagement management
Chatbot Competitors
Chatbot Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (60) |
| Custom Reports | Read Reviews (125) |
| Analytics | Read Reviews (24) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (60) |
| Custom Reports | Read Reviews (125) |
| Analytics | Read Reviews (24) |
Chatbot Integrations
Chatbot integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Chatbot
Overall Risk Meter
Top Failure Risks for Chatbot
ChatBot Profile
Company Name
ChatBot
Company Website
https://www.chatbot.com/HQ Location
One International Place Suite 1400 Boston, MA 02110-2619
Employees
1-10
Social
Financials
PRIVATE
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Connect to vendor request
Chatbot may get in touch with you regarding your request.
Request Custom Quote
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