LocalClarity Overview

LocalClarity offers an AI-driven platform tailored for enterprises, agencies, and global brands to enhance local SEO and manage online reputation effectively. The platform enables businesses to scale their local SEO efforts, ensuring seamless customer interactions throughout their journey. LocalClarity's unique feature set includes Lia™, an integrated suite of applications designed to deliver engaging experiences and solve complex client challenges. This platform is particularly beneficial for businesses aiming to improve visibility where customers search, leveraging advanced AI capabilities to manage listings and customer engagement efficiently. With its focus on professional services, LocalClarity supports enterprises in navigating the intricacies of local search optimization and reputation management.

Use Cases

Customers recommend Rating And Review Management, Market Research, Reputation Management, as the business use cases that they have been most satisfied with while using LocalClarity.

Other use cases:

  • Customer Feedback Management
  • Engagement Management
  • White Labeling
  • Knowledge Management
  • Workflow Management
  • Proposal & Quote Management
  • Engaging On Social Media
See all use cases See less use cases

Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using LocalClarity.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Visibility
See all business priorities See less business priorities

LocalClarity Use-Cases and Business Priorities: Customer Satisfaction Data

LocalClarity works with different mediums / channels such as Offline. On Premises. User Generated Content etc.

LocalClarity's features include Dashboard, Personalization, Feedback Surveys, etc. and LocalClarity support capabilities include 24/7 Support, Phone Support, Email Support, etc. also LocalClarity analytics capabilities include Custom Reports, and Analytics.

Reviews

"...From the platform, our clients manage their reviews, location GMB listings, posts, images quite easily and effeciently while having access to their insights by way of an easy to use dashboard...." Peer review by Nick S, President & Founder

LocalClarity, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

LocalClarity offers a global review and response platform for multi-location brands and agencies. Customer feedback is managed to drive traffic, increase sales, and gain insight.

Popular Business Setting

for LocalClarity

Top Industries

  • Hospitality
  • Automotive
  • Financial Services

Popular in

  • Mid Market
  • Small Business

LocalClarity is popular in Hospitality, Automotive, and Financial Services and is widely used by Mid Market, and Small Business,

Comprehensive Insights on LocalClarity Use Cases

What benefits does LocalClarity offer for Rating And Review Management?

What makes LocalClarity ideal for Market Research?

How efficiently Does LocalClarity manage your Reputation Management?

What solutions does LocalClarity provide for Customer Feedback Management?

What makes LocalClarity ideal for Engagement Management?

23+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well LocalClarity solved their Reviews and Reputation needs. Cuspera uses 570 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Case Studies

Retail

CASE STUDY Retailer (Brasil)

LocalClarity's Intelligent Auto Response helped a large retail chain in Brasil save 4,500 hours per year. The retailer faced too many customer reviews to handle after COVID. LocalClarity set up autom...ated campaigns to reply to rating-only reviews in Portuguese. The system used multiple templates and sent responses at the right times. The retailer cut review response time by 71%. The team now focuses on complex reviews, and customer satisfaction went up.

Read more →
Restaurants

CASE STUDY Australian restaurant chain

LocalClarity helped an Australian restaurant chain fix problems with syncing special holiday hours on Google. The team built a single source of truth for all locations' hours. Changes on the website ...now update on Google within an hour. This saves hundreds of hours each year. The marketing team can now focus on getting and keeping customers instead of fixing data.

Read more →
Marketing and Advertising

CASE STUDY South African agency

LocalClarity's Explore! tool helped a South African agency manage a surge in holiday customer reviews. The agency used a new workflow with pre-filtered templates and snippets to craft better response...s. In just 30 days, each representative increased their daily review responses by 600%. The responses were longer and more unique, improving client satisfaction. The agency handled more reviews efficiently and profitably.

Read more →
Retail

CASE STUDY Pharmacy

LocalClarity helped a retail pharmacy chain manage a surge in phone calls during COVID. The pharmacy used LocalClarity's Google Posts to share real-time updates across thousands of locations. This st...rategy reduced nearly 30,000 phone calls per day and eliminated over 2 million calls in 18 months. The campaign saved the retailer millions by cutting operational costs and free advertising expenses. The solution provided timely, accurate information to customers at no extra cost.

Read more →
Retail

CASE STUDY national retailer

LocalClarity used its Generative AI and ReviewsInbox to help a national retailer track Google Local Guide reviews. The retailer wanted to understand the impact of Local Guide contributions across hun...dreds of locations. LocalClarity built a workflow using AI to identify and tag Local Guide reviews by analyzing user images for star icons. The system auto-tagged 16% of reviews with Local Guide rankings. The retailer found these reviews were longer and less positive, leading to operational changes and better insights into customer sentiment.

Read more →
Restaurants

CASE STUDY Coffee Shop

LocalClarity helped a small coffee shop in the United Kingdom improve its online presence. The shop used the ReviewsInbox™ tool and generative AI to respond to all customer reviews. In three months, ...website visits increased by 20%. Phone inquiries from local search rose by 12%. The shop built stronger customer relationships and became more visible on Google.

Read more →

Frequently Asked Questions(FAQ)

for LocalClarity

What is LocalClarity?

LocalClarity is a Review Management platform that helps to manage customer feedback with the global review and response platform to acquire customers,drive traffic, increase sales, and gain insight.

LocalClarity gives multi-location businesses the power to take control of their reputation and local search presence. It helps businesses manage customer reviews at scale, increase local search traffic, optimize GMB presence, schedule and publish Google posts, monitor, and respond to Google Q & A and improve reputation scores.

Its features include enterprise-class user rights management to support companies, dashboard view with powerful grouping and filtering, understand performance insights before they reach the web properties, reporting suite across all data sets and locations and many more.

What is LocalClarity used for?

LocalClarity is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Scale Best Practices by Rating And Review Management, Market Research and Reputation Management .

What are the top features of LocalClarity?

Dashboard, Personalization and Feedback surveys are some of the top features of LocalClarity.

Who uses LocalClarity?

LocalClarity is used by Hospitality, Automotive and Financial Services among other industries.

What are LocalClarity alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for LocalClarity.

Where is LocalClarity located?

LocalClarity is headquartered at 2 N La Salle St, 1120, Chicago, Illinois 60602, US.
lightning

Peers used LocalClarity for rating and review management and market research

LocalClarity Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.89/5 ★

Read Reviews (85)
Analytics

4.84/5 ★

Read Reviews (45)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.89/5 ★

Read Reviews (85)
Analytics

4.84/5 ★

Read Reviews (45)

Software Failure Risk Guidance

?

for LocalClarity

Overall Risk Meter

Low Medium High

Top Failure Risks for LocalClarity

LocalClarity Profile

Company Name

LocalClarity

Company Website

https://www.localclarity.com/

HQ Location

2 N La Salle St, 1120, Chicago, Illinois 60602, US

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE