Mailjet: Use-Cases, Insights and Reviews | 2026 Cuspera

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Mailjet - Email Delivery Service for Marketing & Developer Teams

Mailjet Overview

Mailjet addresses the challenge of managing email and SMS communications efficiently. It offers a unified platform that simplifies email delivery and enhances sales performance. With an intuitive email editor, Mailjet caters to users of all skill levels, enabling seamless creation and collaboration on email campaigns. The platform provides professional marketing features and expert-approved deliverability tools that ensure emails reach the intended inbox. Real-time deliverability and engagement statistics offer precise insights into campaign performance. Mailjet also supports easy integration with third-party applications, enhancing its adaptability across various business environments. The inclusion of generative AI tools further optimizes email performance, making Mailjet a versatile solution for businesses seeking to streamline their email marketing efforts.

Use Cases

Customers recommend Communication Management, Contact List Management, Campaign Management, as the business use cases that they have been most satisfied with while using Mailjet.

Other use cases:

Engagement Management
Collaboration
Helpdesk Management
Social Media Management
Content Management
Competitive Intelligence
Workflow Management

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Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using Mailjet.

Other priorities:

Improve ROI
Enhance Customer Relationships
Enter New Markets Internationally Or Locally
Grow Market Share
Increase Sales & Revenue
Establish Thought Leadership
Improve Brand Engagement
Improve Efficiency
Build Brand Awareness
Improve Internal Communications
Improve Stakeholder Relations

See all business priorities See less business priorities

Mailjet Use-Cases and Business Priorities: Customer Satisfaction Data

Mailjet works with different mediums / channels such as E-Mail.

Mailjet's features include Templates, Personalization, Widgets, etc. and Mailjet support capabilities include Email Support, Chat Support, Phone Support, etc. also Mailjet analytics capabilities include Analytics, and Custom Reports.

Reviews

"At MileIQ, email is an important part of our engagement strategy. On a monthly basis, we are sending about 10M emails, powered by Mailjet. The majority of emails are transactional and lifecycle as the user engages with the service. We were looking f...or a partner that could offer really solid customer support and service as we figured out how to design this service, and we needed an ESP that would scale with us over time. For me, the key reason to work with Mailjet is we know we have a partner that wants to scale with us as we grow our business and I think that's really important." - Ian Andersen

Peer review evidence (same sources as the product rating summary)

"...Good email marketing solution works with Online based and SMTP Relay that easy to sending transactional emails to clients...." Peer review by Sazzad Hossain S, Chief Operating Officer (C.O.O.), Computer Software

"...As we mentioned before, the easiest way to go is by using an email service that lets you integrate your contact list, create your newsletter layout, and send your emails in one platform like for example Mailjet. ..." How To Create An Email Newsletter

"...The user experience on the dashboard, campaign editor and template editor pages is very modern, clean, easy to use, and has every feature I need...." Peer review by Lisa P., Digital Design & Marketing Manager, Real Estate

Mailjet, Rejoiner, GMass, Moosend, Netcore, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Mailjet streamlines emailing and boosts sales for marketing and developer teams. All email and SMS needs are served with one powerful service.

Popular Business Setting

for Mailjet

Top Industries

Computer Software
Information Technology and Services
Media Production

Popular in

Small Business
Mid Market
Enterprise

Mailjet is popular in Computer Software, Information Technology And Services, and Media Production and is widely used by Small Business, Mid Market, and Enterprise.

Mailjet Customer wins, Customer success stories, Case studies

Why is Mailjet the best choice for Communication Management?

Mailjet enables sending emails from websites, scheduling emails through API calls, and sending bulk emails. It provides comprehensive statistics and tracking capabilities for email performance analysis. Mailjet's capabilities are limited by daily email send quotas.

"...Good email marketing solution works with Online based and SMTP Relay that easy to sending transactional emails to clients...." Peer review by Sazzad Hossain S, Chief Operating Officer (C.O.O.), Computer Software

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Why is Mailjet the best choice for Contact List Management?

Mailjet offers advanced contact list management capabilities, allowing users to easily create, manage, and segment lists. The interface is intuitive and straightforward, enabling users to quickly understand and apply its functionalities. However, limitations exist in list management, requiring users to navigate multiple steps to manage lists effectively.

"...As we mentioned before, the easiest way to go is by using an email service that lets you integrate your contact list, create your newsletter layout, and send your emails in one platform like for example Mailjet. ..." How To Create An Email Newsletter

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What solutions does Mailjet provide for Campaign Management?

Mailjet offers campaign management capabilities, enabling users to segment recipients, track campaign performance, and manage mailing lists. The platform facilitates the creation and deployment of marketing campaigns, providing analytics and reporting functionalities. However, the campaign dashboard and post-campaign reporting features lack comprehensive functionalities.

"...The user experience on the dashboard, campaign editor and template editor pages is very modern, clean, easy to use, and has every feature I need...." Peer review by Lisa P., Digital Design & Marketing Manager, Real Estate

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What Are the key features of Mailjet for Engagement Management?

Mailjet facilitates creating engaging emails and provides features like segmentation, allowing targeted campaigns to enhance engagement. Email engagement statistics are readily available, aiding in tracking and understanding user interactions. While it offers strong email creation and engagement tracking, Mailjet's functionality for directly leveraging email data for other marketing platforms is limited.

"...Similarly, some tools like Mailjet s Segmentation Tool allows you to send emails only to those contacts who are most engaged so that your sending stats are truly incredible and will be rewarded by ISPs. ..." Email Marketing Strategy: Getting the Fundamentals Right

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How does Mailjet address your Collaboration Challenges?

Mailjet enables real-time collaboration on email design, allowing users to edit emails simultaneously and provide in-app comments. This facilitates agile email development, enabling teams to work together on email campaigns. Limitations exist in that the collaborative editor does not extend to transactional emails.

"...If your team demands email newsletters be built together and reviewed often before sending, Mailjet's collaborative tools make it easy for teams to work together on emails...." The 15 Best Email Newsletter Tools in 2020

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11 buyers and buying teams have used Cuspera to assess how well Mailjet solved their Email Marketing needs. Cuspera uses 4109 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

CUSTOMERS	TESTIMONIALS
Ian Andersen Marketing Director Mobile Data Labs, Inc. (a Microsoft Company)	At MileIQ, email is an important part of our engagement strategy. On a monthly basis, we are sending about 10M emails, powered by Mailjet. The majority of emails are transactional and lifecycle as the user engages with the service. We were looking for a partner that could offer really solid custome...r support and service as we figured out how to design this service, and we needed an ESP that would scale with us over time. For me, the key reason to work with Mailjet is we know we have a partner that wants to scale with us as we grow our business and I think that's really important. Testimonial By Ian Andersen
Eve Pattison Business Developer BigTranslation	Mailjet has a user friendly platform and we can rest assured that the email system will deliver on time, every time. We are able to focus our efforts on our business and let the management of automated emails be taken care of by Mailjet. In addition, we know that the tool is up to date and takes in...to consideration the practical aspects of email automation and marketing, for example, Mailjet is the only platform that is certified as compliant with the new GDPR regulations, something that is very important for any business. Testimonial By Eve Pattison
Sylvia Wizman-Hirschhorn Marketing Projects Manager Galeries Lafayette	Mainly for ecological reasons, we have decided to start using paperless receipts in our stores. We asked Mailjet to help us in this. For such a large-scale project, it was essential to have the support of a dedicated Technical Account Manager. They could be available and quickly bring us solutions.... And for the Galeries Lafayette teams who use many tools in their everyday work, the training Mailjet provided helped them to easily master the platform. Testimonial By Sylvia Wizman-Hirschhorn

CUSTOMERS	TESTIMONIALS
Ian Andersen Marketing Director Mobile Data Labs, Inc. (a Microsoft Company)	At MileIQ, email is an important part of our engagement strategy. On a monthly basis, we are sending about 10M emails, powered by Mailjet. The majority of emails are transactional and lifecycle as the user engages with the service. We were looking for a partner that could offer really solid custome...r support and service as we figured out how to design this service, and we needed an ESP that would scale with us over time. For me, the key reason to work with Mailjet is we know we have a partner that wants to scale with us as we grow our business and I think that's really important. Testimonial By Ian Andersen
Eve Pattison Business Developer BigTranslation	Mailjet has a user friendly platform and we can rest assured that the email system will deliver on time, every time. We are able to focus our efforts on our business and let the management of automated emails be taken care of by Mailjet. In addition, we know that the tool is up to date and takes in...to consideration the practical aspects of email automation and marketing, for example, Mailjet is the only platform that is certified as compliant with the new GDPR regulations, something that is very important for any business. Testimonial By Eve Pattison
Sylvia Wizman-Hirschhorn Marketing Projects Manager Galeries Lafayette	Mainly for ecological reasons, we have decided to start using paperless receipts in our stores. We asked Mailjet to help us in this. For such a large-scale project, it was essential to have the support of a dedicated Technical Account Manager. They could be available and quickly bring us solutions.... And for the Galeries Lafayette teams who use many tools in their everyday work, the training Mailjet provided helped them to easily master the platform. Testimonial By Sylvia Wizman-Hirschhorn

Palmer Hargreaves GmbH - Marketing And Advertising - Medium

Cologne, Germany

Sinch Mailjet helps Palmer Hargreaves GmbH send 3 million emails yearly across 19 markets. The agency uses reusable templates, CMS integration, and API-powered workflows to speed up campaign creation.... Segmented contact management ensures targeted, GDPR-compliant communications. API-based reporting gives real-time insight into open and click rates. Standardized processes cut errors and support scalable, on-brand email campaigns for agency clients.

Videostream - Internet - Small

Toronto, Canada

Mailjet helped Videostream improve email deliverability and reduce costs. Videostream cleaned its contact lists and used better segmentation. Open rates jumped from under 2% to over 18%. Total opens ...rose by 415%, from 15,000 to 75,000 per campaign. Cost per 1,000 opens dropped from $20.14 to $2.02. Videostream saw a much higher return on investment from its email campaigns.

UpToPar Management - Marketing And Advertising - Small

USA

Mailjet helped UpToPar Management cut email campaign time by 66%. The team now spends only 6 hours per week on campaigns, saving over $12,000 a year. Open rates jumped from 5% to 30%. UpToPar manages... 30% more clients with the same staff. The company uses Mailjet to streamline collaboration and approvals for digital marketing.

Stores-discount.com - Retail - Medium

France

Mailjet helped Stores-discount.com fix email deliverability issues. Before, many transactional emails went to spam. Mailjet set up a dedicated IP and a custom warm-up plan. Now, 99% of emails reach i...nboxes. The team uses drag-and-drop email editing, A/B testing, and real-time stats to improve campaigns. Stores-discount.com gets regular support from a dedicated account manager.

TYPO3 GmbH - Information Technology And Services - Small

Düsseldorf, Germany

Sinch Mailjet helped TYPO3 automate email workflows and gain full campaign visibility. TYPO3 achieved a 58.11% open rate and a 33.3% click rate on newsletters. Automated language segmentation replace...d manual processes, saving about four hours per month. The team now uses professional templates for consistent branding. Campaigns are measurable and easy to optimize with real-time data.

STATION F - Events Services - Medium

Paris, France

Mailjet helps STATION F send all its marketing and transactional emails. STATION F manages 4,000 residents and sends 90,000 emails each month. The platform supports both newsletters and automated tra...nsactional messages, including 3,000 daily confirmations. Mailjet’s API connects with STATION F’s intranet to keep contact lists updated. Teams use Mailjet to track opens and clicks, improving their email campaigns.

Subscriber list segmentation with Mailjet

Frequently Asked Questions (FAQ)

What buyers ask before choosing Mailjet

What is Mailjet?

Mailjet is an email marketing platform to create, edit, and send emails as a team where marketers and developers work together in real-time. It helps to acquire customers and grow market share.

Mailjet provides a sophisticated SMTP relay in addition to highly flexible APIs, allowing developers to easily integrate its solutions within their apps or services. Its intuitive and collaborative tools help to focus on creating attractive, successful campaigns.

Mailjet features include email creation with intuitive drag and drop email builder, collect customer data and create targeted segments to send relevant emails customized to the individual identity, interests, and behaviors, personalize email templates for better engagement, and many more.

What is Mailjet used for?

Mailjet is a Email Marketing Software mainly used by its customers to Scale Best Practices and Acquire Customers by Communication Management, Contact List Management and Campaign Management .