Home SMS Marketing Medallia Concierge Medallia Concierge Alternatives
Medallia Concierge: Reviews, Testimonials and Expert Opinions
(946)Real-Time Messaging That Drives Loyalty and Your Bottom Line
Top 35 Medallia Concierge Alternatives : 2025
Slicktext
SlickText | Trusted Leader in Text Marketing
Slicktext is a text marketing platform for marketing teams for sending texts to customers to increase customer engagement and revenue. Slicktext helps teams in SMS marketing service that's easy to ...
Slicktext comes with send Mass text messages, Auto-Replies, MMS / Picture Messaging, 2 Way Text Messaging, Text to Vote & SMS Surveys, Mobile Coupons, Loyalty Rewards. It also closely monitors your mobile marketing campaigns.
TextUs
TextUs - Get ahold of anyone, anywhere in real time
TextUs is an SMS Marketing Software. TextUs is a cloud-based text messaging platform designed for inside sales, recruiting and customer service teams to communicate with leads, candidates, and customers. ...
The features offered by TextUs include message templates, upload of contact spreadsheet, conversation claiming, messages scheduling, message delivery status, SMS to email forwarding, conversation flagging, notifications of incoming messages, and personalization merge fields. TextUs enables sending of group broadcasts by providing an excellent platform for creating several different groups.
TextUs provides a platform for dragging and dropping of spreadsheets used for creating contacts. The SMS to email forwarding enables not to miss text and also forwarding of SMS to email even when offline. The multi-user login provides the viewing inbound message by each user as they visit portals.
Attentive
Text message marketing solution to drive online revenue for the customers
Attentive is a personalized mobile messaging platform, delivering the future of two-way mobile communications between companies and consumers. Attentive automatically sends engaging text messages to each subscriber at every step of the customer lifecycle. ...
The company's platform uses behavioral data and helps brands to automatically send personalized mobile messages across the entire customer lifecycle from product recommendations and limited-time sales to payments and real-time customer service, enabling e-commerce and retail businesses to connect with mobile shoppers in a new way through messaging.
Through this integration, brands can ensure their customers are getting the best support experience possible, whenever and wherever they need it, by enabling their customer support teams to directly answer customers’ requests sent via text message.
DialMyCalls
Voice Broadcast | Automated Calls | Mass Text ...
In the realm of SMS Marketing solutions, DialMyCalls stands out with its strong focus on communication management and internal communication improvements, catering mainly to large enterprises and non-profits. It offers extensive support and flexible integration capabilities. Meanwhile, Medallia Concierge excels in engagement management, particularly within the hospitality industry. Its strength lies in enhancing social media presence and acquiring customers, tailored towards mid-sized to large enterprises with robust analytics and constant support. ...
Mobiniti
Mobiniti - SMS Marketing Platform
Mobiniti is a mobile marketing platform, which helps companies to engage with their existing customers effectively and get more customers, enabling business growth and revenue. It is primarily used ...
Key features of Mobiniti include: growing list using in-store promotions, e-mail or social media; sharing messages to entire list or targeted message to specific segment; monitor and track redemption to ensure customers become more loyal towards the brand. Some special features include, shared short code, mobile keywords, QR codes and flyers, mobile coupons, auto responder, data capture, web opt-in, drip messages, branded short domain, chatbots, loyalty program, contests and integrations.
TXT180
Text Marketing Software & SMS Messaging to Text Customers
TXT180 an SMS marketing platform is an application provider for text message marketing and group text messaging offering a proven way to communicate through SMS messaging. It helps to acquire customers and improve ROI. ...
TXT180 a bulk SMS platform helps to keep costs low when growing the business, with higher response rates. It helps to ease the workload by sending mass SMS to reach the customers quickly. It also helps with web-based tools to communicate from anywhere and easy to use control panel.
TXT180 features include message templates, multiple admin logins, dynamic date features, MMS messaging, web widget to style the website, hosted widgets for clients to collect opt-ins, QR-codes, and many more.
Simpletexting
No. 1 SMS & Text Marketing Service For CompaniesOf All Sizes Easy to Use Enterprise SMS Platform & Developer API.
SimpleTexting is a SMS marketing platform that provides simple and effective text marketing software to increase customer loyalty and drive demand. It is suited for any business looking to send text marketing campaigns easily and harness high ROI. ...
It features 2-way messaging, scheduled texts, auto responders, keyword & short code, custom fields, data collection, segments, link tracking, templates, extended messaging and many more. It offers mobile app that allows to manage campaigns.
It supports to scale up and launch high-volume text messages marketing campaigns on a dedicated short code. The 2-way text message service makes it easy to provide support, close deals and connect with customers. The autoresponder feature allows to create delayed messages with tricks & tips to bring in customers. It allows to track campaign performance with built-in analytics tools so you can tweak campaigns for optimum performance.
TextMagic
Bulk SMS Marketing Service Provider
Textmagic is an all-in-one text marketing suite that SMEs and startup businesses use to boost their sales and marketing campaigns by leveraging advanced texting technologies. It is designed to help small businesses & enterprises send notifications, alerts, and reminders and conduct SMS marketing campaigns. The service can be used to send SMS texts, notifications and alerts to customers, staff and suppliers. ...
The mass text-messaging platform offers SMS marketing where the users get flexibility like two-way online SMS, SMS Distribution Lists, Global SMS Coverage, Zapier SMS Integrations, Two-Factor Authentication (2FA) SMS and instant identification of invalid phone numbers and carriers. Apart from this, the business text messaging service offers reporting &analytics, voice call forwarding, incoming message automation, SMS sender ID, virtual mobile numbers, and secure text messaging.
The application is available for both iOS & Android devices. Also, it offers a Single Sign-On for Enterprises. The platform has SMS API which can be integrated with the business tools to send direct text from the apps.
Tawk.to
Monitor and chat with the visitors on your website, mobile app or from..
Tawk.to is a live chat and messaging tool used by businesses to connect with customers via a mobile app or on website. Tawk.to makes it easy to deliver personalized and real time customer service. Tawk.to helps to monitor the website and be there when customers need attention. It helps to proactively initiate conversation with visitors and app users. ...
The primary features offered by the platform includes Canned Responses, Customizable Branding, Geo Targeting, Offline Form, Screen Sharing, Proactive Chat, Transfers/Routing, Third Party Integration and Website Visitor Tracking.
The free chat app offers different screens for visitor’s details, choosing chats and chatting. The users have the flexibility to customize widgets and modify chat colours, attention bubbles, and do personalized uploads.
Call Loop
SMS Text Messaging. Voice Broadcasting. Voicemail Drops
Call Loop is tailored for large enterprises focusing on detailed sales call management and promotion strategies, while Medallia Concierge streamlines customer engagement and social media presence, suited for enterprises across various industries. With robust support systems and features catering to different communication channels, both products offer comprehensive solutions for SMS Marketing, aligned with the specific operational needs of their users. ...
Mobile Text Alerts
The Best Text Alert System for Businesses
Mobile Text Alerts is a world-class SMS platform for businesses to engage their customers and employees effectively. It helps businesses and organizations grow their revenue and streamline their communication through mass text messaging services. It is designed for small and medium-sized businesses, allowing them to communicate with their clients through messaging. ...
It allows users to send and receive messages, manage subscribers, and view reports. It comes with a centralized inbox, which lets users view subscribers' replies on campaigns, engage with clients in two-way conversations and respond to questions. Its web-based platform allows businesses to add subscribers using a text-in shortcode, a sign-up page, API integrations, manual entry, or even by importing spreadsheets. Marketers can also send MMS messages with pictures, including visual advertisements, product photos, and artwork for special offers.
Key features of Mobile Text Alerts include bulk messaging, drip campaign management, MMS picture messaging, link tracking, two-way communication, and automated message scheduling. It comes with an application programming interface, which lets businesses integrate the system with Zapier, Mailchimp, ActiveCampaign, ClickFunnels and more.
Avochato
Texting for business the easy way
Avochato is a mobile messaging CRM platform to manage conversations in one simple go. It is suitable for the sales, support and operations team in any company to communicate efficiently under one platform. ...
It features shared inbox, surveys, template messages, one-to-many messaging, mobile apps, MMS, campaigns, calling and live inbox. Avochato analytics gather relevant information from customers to give insight into deliverability.
The platform lets you create automated texts with customized fields to personalize every touch point and increase response rates. It allows to call and text from the same app and provides options like voicemail, forward calls, block robocalls, automated out of office responses, template messages, log call notes, MMS and one-to-many messaging. It offers live inbox to handle inbound texts and calls in real-time using Avochato’s filterable and customizable Live inbox. It also provides customer support, integration with other apps and on-the-go mobile app.
Pony Express HQ
Text Marketing for Small Businesses | Pony Express
Pony Express HQ is an SMS Marketing Platform that helps businesses and organizations connect with large groups of customers and members over text message and mobile messaging. It helps to increases sales and revenue and improve ROI. ...
Pony Express helps any businesses, organizations, and communities connect with the right people, at the right time, on the right channel at a sustainable price with a platform that anyone can learn to use. Businesses and organizations result in higher engagement rates and quicker response times than other channels to send mass text messages. It helps non-technical teams providing them a quick and effective way to communicate via mobile.
Its features include cross-posting to Facebook and Twitter, establish keywords to let the audience vote, subscribe, and reply, easily import the bulk subscribers to a group by uploading a CSV file, scheduled alerts - text messages via PC and many more.
Sakari
Cloud-Based Text Messaging Service to send and receive SMS with thousands of contacts
Sakari is a business Text Messaging Service designed for sales, marketing, and support teams to help manage SMS campaigns through computer. The tool helps send SMS reminders, alerts, confirmations and marketing campaigns. ...
The Cloud-Based platform has key features like business messaging, reminders, team mobile app, SMS API, online SMS, rich text messaging, and Mass messaging. The tool also offers business messaging functionality which features contact imports and group texting, templates and bulk tools.
The platform allows real-time conversation with customers for instant redressal. It offers integration with multiple tools including Connect HubSpot, Intercom, Google and Salesforce.
Mozeo
Business Text Messaging Software to deliver your message where it counts the most
Mozeo is a text messaging platform that supports businesses and organization to send text or picture messages to customers. It helps to sell to more audiences, increase brand reach and drive business growth. ...
It primarily features alerting, marketing and conversations which includes enhanced messaging, mobile keywords, group text messaging, contacts management and robust reporting.
It supports to send essential alerts and reminders through text message, manage contacts, create separate groups and answer questions from customers in real-time. It allows two-way texting, making it easy to communicate. It also offers to reach a larger audience and drive massive results with text message marketing.
Heymarket
Business Text Messaging
Heymarket is an SMS marketing platform for retail, real estate, and automotive that helps to improve communication internally and with customers via business text messaging services. It helps to increase sales and revenue and enhance customer relationships. ...
Heymarket allows customers to communicate with the business from the channel they most frequently message. With enterprise-grade productivity and administrative features, Heymarket keeps the team productive and business messaging secure.
Heymarket features include sharing messages across a team and reply with a shared inbox, make decisions faster with in-line discussions in the context of customer messages, read and manage messages from various channels in one place, powerful reports to track usage, gain insights, and manage team productivity and many more.
ProTexting
Features and Apps on Demand
ProTexting is a SMS marketing platform that helps you communicate with your contacts more efficiently through a suite of highly interactive SMS marketing campaigns. It is suited for any business looking to effectively reach current and potential customers with a complete marketing campaign. ...
It features group texting, mobile keywords, text-to-win, mobile surveys/voting, QR codes, URL shortener, Analytics, Web signup tools, text feedback, virtual business card, SMS auto responders, name & email capture, Two-way messaging, MMS, Social media integration, Recurring Text Messaging, Validators, Drip Campaigns, Loyalty program, Text to Screen and scheduled Auto-replies.
It helps to grow subscribers and data, run campaigns, provide campaign tools, widgets and integrations. It provides instant access to Short Code, Mobile marketing compliance, connect social accounts and customer service. It offers to analyze campaigns performance, boost revenue and increase audience reach.
Textlocal
Bulk SMS Marketing Service for Business | Send SMS Online
Textlocal is a bulk SMS platform that sends and receives bulk SMS with easy to use web portals, comprehensive APIs, plugins and more. It helps small to large businesses enhance audience engagement across multiple channels with bulk messaging. ...
It increases sales and customer satisfaction with smarter SMS campaigns, instant OTPs, notifications, two-way interactions, and other award-winning bulk SMS services. Users can personalize their marketing content according to customer behavior and run targeted campaigns. Marketers can create custom mobile-friendly forms, surveys, questionnaires, and polls.
Key features include send SMS online, receive SMS online, SMS attachments, track SMS campaigns, WhatsApp business solution, email to SMS gateway, mobile surveys and forms, vouchers, tickets and loyalty cards, mobile web page creator, and missed call numbers and dual VMNs. It offers API-based integrations, which allow developers to configure the systems, manage SMS responses from inboxes, receive delivery receipts, and organize client groups.
Hubspot Sales Hub
Fully featured Sales CRM and Sales Engagement Software
HubSpot sales hub is a sales service platform for sales teams which helps them to get all sales activities organized in one place. Using Hubspot sales teams can get lead notifications, automate tracking of all sales interactions. ...
It provides automated workflows for outreach, ability to create and share email templates, follow up with prospects, set up meetings with prospects, deal management and helps in tracking sales pipeline.
It uses several state-of-the-art technologies such as email sequencing, playbooks, inbox profiling, email tracking etc. to provide capabilities for sales pipeline management.
Nimble CRM
CRM Software To Grow Your Business
Nimble CRM is a Salesforce automation and customer relationship management (CRM) solution designed for Office 365 and G Suite Teams. The solution automatically populates customer profiles and interaction histories from contact lists, email conversations and social media activity on platforms like LinkedIn. ...
In addition to contact and pipeline management features such as deal tracking, task management, and alerts, Nimble also includes integrated social listening to keep customer profiles updated. This allows businesses to keep track of mentions, follow or engage with contacts, and even track celebrating milestones like birthdays. The tool also offers email widgets that allows users to view contextual detail on contacts’ Nimble profiles from outside the system.
The platform provides a comprehensive view of to-dos, key deals and engagement opportunities. It uses “Rules Engine” to learn from user behavior and prioritize social signals to predict most relevant contacts and opportunities.
EZ Texting
Text Marketing Drives Results
EZ Texting is a Text Messaging Platform designed for companies to interact and engage the customers via SMS messages. The platform helps the sales and marketing team carry out an effective text marketing campaign among the customers, helping the businesses become visible and improve traffic. ...
The cloud-based platform helps acquire new subscribers and engage with the audience by offering features like keywords with sign-up form widgets, MMS (image & video texts), personalized reminders and Text to Vote SMS polls. Other features offered by this software include bulk texting, EZ chat, short codes, text to landline, drip campaigns, free incoming messages, link shortener and tracking & reporting.
InStream
Sales, contact management and relationship automation tool
InStream is an online CRM, which helps build strong relationships with customers. It offers a product that enables every company to get to know their customers’ needs better and create long-term relationships with them. It also helps to increase sales and revenue. ...
InStream platform helps in providing clients with complex assistance in building professional sales strategy and effective customer service. It creates customizable lists that have all the information about business relations. Its calendar functionality enables users to gain absolute control of their time and makes time management more efficient, making it easy for users to schedule meetings, phone calls, and other events with ease.
Its features include gathering all the contacts in one place, communicate with the right people at the right time, manage leads and turn them into satisfied clients, identify sales opportunities faster, engage with them and gain loyal customers and many more.
Salesmsg
salesmessage.com - Two-Way Business Texting Software
Salesmsg is a text messaging application designed for sales & marketing, and customer support personnel to help manage text conversations. The primary features offered by the tool includes merge ...
The platform offers integration with third party applications via Zapier. It also allows automation of texts to help kick start conversation with the customers.
SMS-Magic
Conversational Text Messaging for Business
SMS-Magic is a leading text messaging platform for businesses like financial services, higher education, retail, staffing, wellness, and more. It helps to create powerful, personalized connections with the customers. It helps to scale best practices and improve ROI. ...
SMS-Magic allows business text messaging to turn the CRM into a powerful conversational platform. It delivers native Salesforce SMS messaging, featuring deep integration at an architectural level. SMS-Magic helps to grow the pipeline with text messaging campaigns, and grow revenue with relevant conversations.
Some of its features include automatically generating native Visualforce components, creating campaigns as easy as click, click, text, using clickable campaign builder and providing guidance alerts to new messages, creates rep worklists and monitors high-value conversations.
SMSEdge
SMS Edge | MS Marketing Platform Built For Performance Marketers
SMSEdge is an SMS marketing platform for professional SMS marketers that helps to run smart SMS campaigns, get to know the users, and efficiently track the marketing efforts. It helps to enter new markets and improve ROI. ...
SMSEdge empowers marketers to run better SMS Marketing Campaigns. It uses people, processes, and technology to deliver better results. It also helps the clients to optimize their marketing campaigns and enables the clients to send SMS at a lower cost with higher delivery rates.
SMSEdge holistic features include routing technology based on the ability to deliver, CTR and price, real-time unique CTR tracking, ready-to-go, and easy-to-use user interface, conversion tracking, performance, and ROI reports, and advanced API integration to add powerful SMS capabilities to any application.
Trumpia
SMS Marketing & Mass Texting Service
Trumpia is a leading text and SMS software with mass texting capabilities and API integration. It’s the easiest and simple platform to start with and get advanced when the needs grow. Automated workflow, smart targeting, and premium services are added to keep the subscribers engaged, all automatically. It helps customers boost revenue, customer engagement, and employee satisfaction. ...
It helps to intelligently target messages beyond simple distribution lists and sends the right message at the right time without ever needing to manually intervene or write lines of code. Collects contacts using mobile keywords and online sign-up tools, gathers information by automatically capturing the responses to the questions and tracking their behavior, filters the database based on subscriber interests and behavior, automatically engages contacts and so on.
Some of its features include smart targeting, landline texting, omnichannel messaging, powerful integration, online sign-up pages, import contacts, mass texting, auto-response, appointment reminders and many more.
Nationbuilder
NationBuilder: Software for leaders
Nationbuilder is a Community engagement platform built to grow community and move them to action. It helps to improve brand engagement, digital and social presence. NationBuilder is a software ...
It builds the infrastructure to strengthen the supporter relationships and scale the organization, tackles the community for motivation, uses fully-integrated software to reach the right people and get out the vote, contact potentials in the community and build up a network with the organization.
Sendlane
The Next Generation of Cross-Channel Marketing Automation
Sendlane and Medallia Concierge both provide robust SMS marketing solutions, but they cater to different market needs. Sendlane excels in integrated communication tools and analytics, ideal for large enterprises focusing on e-mail and digital presence. Medallia Concierge shines in customer acquisition and social media management, making it versatile across small to large enterprises, especially in hospitality and IT sectors. Vendor support and integration capabilities further define their distinct operational alignments. ...
Skipio
Automated messaging platform for relationship building & business growth
Skipio is an automated messaging platform that builds stronger relationships between businesses and their customers. It helps to drive more sales and retain customers. It is used for business marketing. ...
It reaches every prospect and customer with personalized text messages that elicit responses and lead to ongoing conversations, schedule appointments with automated reminder texts, and build relationships through automated conversational texting.
Some of its features include smart campaigns, smart integrations, resource center, appointment reminders, message library, keyword campaigns, multimedia messaging, long code texting, call forwarding, ringless voicemail, and more.
ShowroomHQ
Customer and sales management software
ShowroomHQ is a wholesale sales platform that helps brands or agencies manage customers, products, and orders centrally. It simplifies operations with ease.
Kimoby
Web-based Business Instant Messaging platform - reach the right person at the right time
Kimoby is a communications platform that helps to better communicate with the target audiences and improve business productivity by managing all the customer conversations in one place. Kimoby analyses feedback comments in real-time and turn them into clear visual insights to instantly act on. It enables customers to settle their invoices from their mobile phones, improve customer satisfaction and take control of the online reputation. ...
Kimoby supports the customers, promptly answer their questions, and exchange information through text message or multimedia message. Automates repetitive communications tasks. Manage all the appointment confirmations, cancellations, and rescheduling in a single user-friendly interface. Increase customer retention and sales by sending comprehensive inspection or diagnostic videos in a timely and effective manner and so on.
Some of its features include providing faster answers and better support as a team, timely and personalized one-on-one conversations, customers view and settle payments from their phones within seconds, collect feedback workflow and help to prioritize and respond to the customer issues, deliver flawless campaign messages with perfect timing and more.
MessageDesk
Business Text Messaging for Smarter Operations
MessageDesk keeps businesses and organizations connected to their contacts and customers and solves hard communications problems in smarter, simpler business text messaging ways and empowers with educational and technical needs to save time, increase efficiency, grow and flourish. ...
MessageDesk helps contacts, customers, clients, contractors, and team mates keep connected. It helps to get paid faster. Schedule reminders and book appointments. Automate texting with autoresponders, and out-of-office texts and keep connected to customers with conversational text messaging.
Its features are payments get faster when customers pay by text. Schedule reminders, receive payments and auto-answer account questions. Texts to grow lists, market and start sales conversations, collect reviews and feedback from polls and surveys, and more.
IntelliDialer
empowers salespeople to sell smarter and faster that accelerate sales and grow revenue
IntelliDialer is a Sales Dialer software that increases sales results by delivering speed, efficiency and predictability to the sales process. It integrates with Salesforce and Microsoft Dynamics. It has more conversations, increased opportunities, and better outcomes. ...
It provide seamless access and transfer of data between both systems and integrated reporting of call logs and contact histories, on-demand stats for entire team and tracks dials, call dispositions and meetings, local presence, and enables sales organizations to make calls directly from Salesforce.com, and automatically captures, tracks and reports all calling activity within Salesforce.com. It helps to improve response time of inbound leads and ensure every lead is called at least five times.
Factoreal
Omnichannel Customer Engagement Platform to convert online interaction into a sale
Medallia Concierge shines in enterprise sectors with comprehensive engagement and communication management. It excels in customer acquisition and improving social presence, supported by robust reporting and integration features. Factoreal caters to performance-focused marketers, enhancing engagement, advertisement, and campaign management. It facilitates ROI improvement and brand awareness with strong analytics and reporting capabilities. Both products offer distinct vendor support levels, tailoring to unique customer needs within the SMS Marketing landscape. ...
engageSPARK
Build interactive automated phone calls (IVR) and two-way SMS campaigns.
engageSPARK is a mobile engagement platform that builds and launches interactive SMS and voice campaigns. It is designed to leverage the power of automation and workflows via phone calls, messaging and chat. It helps to interact with beneficiaries, survey research participants, and build relationships with customers. ...
It helps to create phone surveys, pre-recorded messages, interactive telephone services, automatic replies in audio or text and more, enabling companies to reach their clients and audiences through phone and SMS campaigns. It sends promos and notifications through bulk SMS and text blast, gets answers with SMS, feedback with voice, automates incentives, schedules a series of texts and calls, and engages people via WhatsApp.
Some of its features include voice and SMS blasts, automated calls (IVR), 24/7 hotline, virtual phone numbers, easy-to-use APIs, android SMS gateway app, airtime top-up, easily import and manage contacts, and more.
