Meltwater Overview

Meltwater's AI-powered tools offer media, social, and consumer intelligence. The power of social data is unleashed for comprehensive insights.

Use Cases

Customers recommend Social Media Management, Public Relations, Communication Management, as the business use cases that they have been most satisfied with while using Meltwater.

Other use cases:

  • Engagement Management
  • Contact List Management
  • Content Management
  • Helpdesk Management
  • Sales Document Management
  • Competitive Intelligence
  • Advertisement
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Business Priorities

Improve Digital And Social Presence and Acquire Customers are the most popular business priorities that customers and associates have achieved using Meltwater.

Other priorities:

  • Improve ROI
  • Improve Brand Engagement
  • Build Brand Awareness
  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Improve Internal Communications
  • Launch New Products
  • Grow Market Share
  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Efficiency
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Meltwater Use-Cases and Business Priorities: Customer Satisfaction Data

Meltwater works with different mediums / channels such as Social Media. and E-Mail.

Meltwater's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and Meltwater support capabilities include AI Powered, Email Support, 24/7 Support, etc. also Meltwater analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I am solving not having someone to do mundane and small tasks that suck a ton of time but are necessary aka media tracking and media contact finding...." Peer review by Alexis G., Marketing and Advertising

Peer review evidence (same sources as the product rating summary)

"...-Provides integration of all media related operations (traditional monitoring, social media, etc.)..." Peer review by Michael K., Marketing and Advertising
"...We're using it for analytics with social media, PR, who's mentioning our organization and which groups we want to track to make sure they're aware of our product...." Peer review by Rosie G, Digital Manager
"...We use the campaign hashtag tracking tool and social media profiles, but the other tools are not intuitive enough to be helpful...." Peer review by Ashley B, Assistant Director, Digital Innovation, Education

Meltwater, CoverageBook, Muck Rack, HARO, Ezyinsights, etc., all belong to a category of solutions that help Public Relations. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Meltwater

Top Industries

  • Marketing and Advertising
  • Education
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Meltwater is popular in Marketing And Advertising, Education, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

Meltwater Customer wins, Customer success stories, Case studies

What Are the key features of Meltwater for Social Media Management?

How efficiently Does Meltwater manage your Public Relations?

How can Meltwater enhance your Communication Management process?

What Are the key features of Meltwater for Engagement Management?

How can Meltwater enhance your Contact List Management process?

25 buyers and buying teams have used Cuspera to assess how well Meltwater solved their Public Relations needs. Cuspera uses 5078 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Public Relations needs.

Google - Internet - Very Large

Mountain View, USA

Google Cloud Platform used Meltwater Social to track global social media conversations. The team needed to measure reach, engagement, and sentiment across many countries and languages. Meltwater Soci...al provided data and automated integration into internal dashboards. This helped Google compare campaign impact and understand audience response. The solution improved their ability to analyze and optimize social media strategies.

Fred Perry - Apparel & Fashion - Medium

London, UK

Fred Perry used the Meltwater Media Intelligence Platform to manage social media across Southeast Asia. The small marketing team handled up to 10 channels in multiple languages. Meltwater helped them... centralize all accounts and plan content more easily. Fan engagement rose by 54% in Malaysia and 64% in Indonesia. The tool saved the team time and improved campaign management.

Domino's Pizza France - Restaurants - Very Large

Paris, France

Domino's Pizza France switched from an agency to Meltwater to manage social media in-house. Meltwater's platform lets the team monitor brand mentions, analyze campaign results, and engage with nearly... a million followers across five platforms. Real-time alerts and unified inboxes help Domino's respond quickly and create personalized customer experiences. Using Meltwater, Domino's saw a 5000% increase in social media engagement and 50,000 likes on a single tweet. The team also uses Klear to find influencers for campaigns, boosting participation and brand reach.

Discover The Palm Beaches - Hospitality - Medium

West Palm Beach, USA

Meltwater helped Discover The Palm Beaches find and connect with the right social media influencers. The tourism board needed to identify real, engaged audiences for their marketing. Meltwater's plat...form let them search millions of influencers by region, audience, and engagement. This saved time and made it easy to run targeted campaigns. The team organized successful events and improved collaboration with top bloggers.

Clear Channel - Marketing And Advertising - Large

New York, USA

Meltwater Social helped Clear Channel measure the impact of Drake's outdoor ad campaign. The campaign reached 86 million impressions in one week and generated coverage in 15 major media outlets. Melt...water's analytics provided data on mentions, sentiment, and audience reach. A second campaign during NBA All-Star Weekend achieved 127 million reach and 5,620 social mentions. Clear Channel used these insights to prove ROI, win new clients, and boost website traffic.

CEX.IO - Financial Services - Medium

London, UK

CEX.IO used Meltwater to improve media monitoring and social engagement. The team replaced costly PR agency services with Meltwater's Newswire, saving thousands of dollars each year. Real-time report...ing and analytics helped them track media coverage and adjust their strategy. By focusing on branded content on LinkedIn, CEX.IO increased engagement by 30% in 30 days. Meltwater's competitive analysis tools also enabled better benchmarking and faster KPI achievement.

Meltwater's Social Media Management Solution

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Meltwater

What is Meltwater?

Meltwater is a media monitoring and social listening platform that helps PR and marketing teams monitor media coverage across both news and social media. It helps to improve ROI and increase sales and revenue.

Meltwater helps to understand the customers better and create more targeted content and engagement strategies. It is equipped with a comprehensive social media management suite to map the campaigns based on social media analytics. It also empowers the social media and digital marketing strategy, delivers data insight and analytics on a global scale.

Meltwater features include brand management, media relations, social listening, social media management, API and developer platform, competitive intelligence and many more.

What is Meltwater used for?

Meltwater is a Public Relations Software mainly used by its customers to Improve Digital And Social Presence and Acquire Customers by Social Media Management, Public Relations and Communication Management .

What are the top features of Meltwater?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of Meltwater.

Who uses Meltwater?

Meltwater is used by Marketing And Advertising, Education and Non-Profit Organization Management among other industries.

What are Meltwater alternatives?

CoverageBook, Muck Rack, HARO and Ezyinsights are popular alternatives for Meltwater.

Where is Meltwater located?

Meltwater is headquartered at 465 California St, Floor 11, San Francisco, California 94104, US.
lightning

Peers used Meltwater for social media management and public relations

Meltwater Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.64/5

Read Reviews (32)
Analytics

4.77/5

Read Reviews (392)
Custom Reports

3.91/5

Read Reviews (915)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.64/5

Read Reviews (32)
Analytics

4.77/5

Read Reviews (392)
Custom Reports

3.91/5

Read Reviews (915)

Software Failure Risk Guidance

?

for Meltwater

Overall Risk Meter

Low Medium High

Top Failure Risks for Meltwater

Meltwater News

Partnership

Marketbridge and Meltwater Partner to Bring AI-Powered GTM Intelligence ...

Marketbridge and Meltwater have formed a strategic partnership to enhance AI-powered go-to-market (GTM) intelligence for B2B marketing. This collaboration integrates Marketbridge's GTM strategy with Meltwater's narrative intelligence platform, focusing on Generative Engine Optimization (GEO) to improve brand visibility and competitive analysis. The partnership aims to provide comprehensive insights into brand perception across digital and AI-driven platforms.

Partnership

Marketbridge and Meltwater Partner to Advance AI-Powered B2B Go-to ...

Meltwater and Marketbridge have formed a strategic partnership to enhance AI-powered B2B go-to-market intelligence. The collaboration integrates Meltwater's narrative and GEO intelligence with Marketbridge's first-party data and consulting expertise, providing a comprehensive view of channels influencing buying decisions. This partnership aims to optimize channel engagement and strategy for AI-driven customer journeys, with a full solution launch expected in Q4 2026.

Product

Meltwater expands MCP tools for AI integration

Meltwater has expanded its Model Context Protocol (MCP) tools to enhance AI integration within its platform. This update allows AI assistants to take action using Meltwater's trusted intelligence, enabling users to access insights, create reports, and track alerts in real time. The MCP tools integrate Meltwater's licensed data into AI workflows, providing verifiable answers without requiring direct platform access.

Product

Meltwater Expands Access to Meltwater MCP

Meltwater has expanded access to its Meltwater MCP, enhancing AI tools with actionable intelligence. The platform now allows AI assistants to take actions within Meltwater, enabling teams to access insights and create reports without logging in. This integration brings Meltwater's licensed data into any AI assistant, ensuring consistent, verifiable answers. Meltwater MCP is now generally available to customers.

Meltwater Profile

Company Name

Meltwater

HQ Location

465 California St, Floor 11, San Francisco, California 94104, US

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