Meltwater Overview
Meltwater's AI-powered tools offer media, social, and consumer intelligence. The power of social data is unleashed for comprehensive insights.
Use Cases
Customers recommend Social Media Management, Public Relations, Communication Management, as the business use cases that they have been most satisfied with while using Meltwater.
Business Priorities
Improve Digital And Social Presence and Acquire Customers are the most popular business priorities that customers and associates have achieved using Meltwater.
Meltwater Use-Cases and Business Priorities: Customer Satisfaction Data
Meltwater works with different mediums / channels such as Social Media. and E-Mail.
Meltwater's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and Meltwater support capabilities include AI Powered, Email Support, 24/7 Support, etc. also Meltwater analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Engaging in conversations...." Peer review by User in Individual & Family Services
Meltwater, CoverageBook, Muck Rack, HARO, Ezyinsights, etc., all belong to a category of solutions that help Public Relations. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Meltwater
Top Industries
- Marketing and Advertising
- Education
- Non-Profit Organization Management
Popular in
- Small Business
- Mid Market
- Enterprise
Meltwater is popular in Marketing And Advertising, Education, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Meltwater Use Cases
What benefits does Meltwater offer for Public Relations?
How can Meltwater enhance your Communication Management process?
How does Meltwater facilitate Engagement Management?
What solutions does Meltwater provide for Contact List Management?
58+ more Business Use Cases
25 buyers and buying teams have used Cuspera to assess how well Meltwater solved their Public Relations needs. Cuspera uses 5078 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Public Relations needs.
Case Studies
CASE STUDY Juwai IQI
CASE STUDY Hill + Knowlton Strategies
CASE STUDY imageseven
CASE STUDY Google
CASE STUDY Ogilvy & Mather Namibia
CASE STUDY Fifty Acres
Video
Meltwater's Social Media Management Solution
Frequently Asked Questions(FAQ)
for Meltwater
What is Meltwater?
Meltwater is a media monitoring and social listening platform that helps PR and marketing teams monitor media coverage across both news and social media. It helps to improve ROI and increase sales and revenue.
Meltwater helps to understand the customers better and create more targeted content and engagement strategies. It is equipped with a comprehensive social media management suite to map the campaigns based on social media analytics. It also empowers the social media and digital marketing strategy, delivers data insight and analytics on a global scale.
Meltwater features include brand management, media relations, social listening, social media management, API and developer platform, competitive intelligence and many more.
What is Meltwater used for?
What are the top features of Meltwater?
Who uses Meltwater?
What are Meltwater alternatives?
Where is Meltwater located?
Peers used Meltwater for social media management and public relations
Meltwater Competitors
Meltwater Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (32) |
| Analytics | Read Reviews (392) |
| Custom Reports | Read Reviews (915) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (32) |
| Analytics | Read Reviews (392) |
| Custom Reports | Read Reviews (915) |
Software Failure Risk Guidance
?for Meltwater
Overall Risk Meter
Top Failure Risks for Meltwater
Meltwater News
Meltwater Debuts Industry-First GenAI Lens, Unlocking Enhanced Brand Insights
Meltwater has launched GenAI Lens, a tool that offers companies insights into how their brand and competitors are discussed across major AI platforms like ChatGPT and Gemini. This solution helps businesses monitor brand perception, detect misinformation, and refine communication strategies by analyzing AI-generated content. It provides a comprehensive view of brand representation and competitive intelligence in AI environments.
Cousins Joins Meltwater to Drive AI Adoption
Antony Cousins has joined Meltwater as VP of Product, focusing on enhancing the firm's AI capabilities, particularly the Mira AI interface. Cousins will drive the integration of generative AI into Meltwater's media monitoring and social media listening services.
Meltwater Sweeps Six Comparably Awards for Growth, Leadership
Meltwater received six Comparably Awards in 2025, including honors for best career growth and best leadership teams. These recognitions, based on employee feedback across 20 culture metrics, highlight Meltwaters strong leadership and commitment to a high-performance, people-focused workplace in the media, social, and consumer intelligence software sector.
Meltwater and 8x8 partner to elevate customer support through social intelligence - The Manila Times
Meltwater and 8x8 have formed a technology partnership to integrate Meltwaters social intelligence capabilities into the 8x8 Contact Center platform. This collaboration enables 8x8 customers to monitor, analyze, and respond to social media interactions directly within their contact center workflows, improving customer engagement and support efficiency through real-time social insights.
Meltwater Profile
Company Name
Meltwater
Company Website
https://www.meltwater.com/enHQ Location
465 California St, Floor 11, San Francisco, California 94104, US
Social
How efficiently Does Meltwater manage your Social Media Management?