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MessageBird: Reviews, Testimonials and Expert Opinions

4.51 5
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(956)

An omnichannel communications platform built for global scale

App Partner

Top 27 MessageBird Alternatives

Dashly

Dashly conversation platform

4.44

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Dashly

4.44
★★★★★
★★★★★
Dashly conversation platform

Giosg

Sales Acceleration Platform with live chat, AI chatbots and interactive forms

3.92

Giosg Icon

Giosg

3.92
★★★★★
★★★★★
Sales Acceleration Platform with live chat, AI chatbots and interactive forms

Giosg is a Sales Acceleration Platform trusted by over 1200 companies worldwide that helps to successfully increase conversions and speed up the lead to deal process by engaging directly with the most valuable leads, at the right time with conversational marketing, sales and support solutions, like targeted live chat, AI chatbots and interactive forms. ...

It helps to identify and prioritize website visitors who are most likely to convert into sales with AI-powered solutions and automatically qualify and capture leads with conversational interactive bots. It speeds up the lead process by connecting the hot leads directly to the right sales team through real-time chat, video, or voice calls. Also, supports visitors online and provides a personalized customer experience.

Its features are converting visitors into customers in real-time with Live Chat, optimizes the website conversions and captures 4X more leads with drag-and-drop Interaction Builder, maximizes the ROI with custom features, and more.

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Sparkcentral

Customers service that fits their lifestyle

4.51

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Sparkcentral

4.51
★★★★★
★★★★★
Customers service that fits their lifestyle

Sparkcentral offers a SaaS platform for digital customer service to listen, support, and engage with the customers on channels they love. It provides a turnkey enterprise contact center solution integrating a wide range of asynchronous communication channels. It helps to establish thought leadership, enhance customer relationships and acquire customers. ...

Sparkcentral is a single platform with an Automated Message Distribution (AMD) engine that supports high-growth message volumes like the Automated Call Distribution (ACD). It integrates seamlessly into the enterprise contact center and also features a Virtual Agent Framework to let AI-powered chatbots collaborate with live agents in a way that yields the highest agent productivity and best customer experience.

Some of its features include managing all channels with one universal queue, move social conversations from public to private, bridge IVR and voice to messaging channels, take live chat to messaging during out-of-office hours and plenty more.

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Conversica

Conversica - Engage Prospects and Customers in Authentic Conversations over Email or SMS

4.52

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Conversica

4.52
★★★★★
★★★★★
Conversica - Engage Prospects and Customers in Authentic Conversations over Email or SMS

Conversica AI Assistants can be used to engage customers and prospects in conversations over email or SMS. This platform is used by companies to drive customer conversations at scale. AI ...

The system uses machine learning and training of responses to improve accuracy and quality of AI. Conversica integrates with all major CRM

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Verint Messaging

Customer Engagement on Private Messaging Channels

4.57

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Verint Messaging

4.57
★★★★★
★★★★★
Customer Engagement on Private Messaging Channels

Verint Messaging helps companies offer outstanding customer experiences on the messaging channels that customers use every day with personalized conversations, intelligent automation, and actionable analytics. ...

Verint message unifies all the message channels into a single agent desktop and intelligently sends customer queries to the most appropriate agent based on context to ensure quick service, lower support costs, and nurture customer relationships.

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Instabot

A Conversion Chatbot for Your Website

4.39

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Instabot

4.39
★★★★★
★★★★★
A Conversion Chatbot for Your Website

Instabot a Marketing Attribution platform is a conversion chatbot that understands the users, and then curates information, answers questions, captures contacts, and books meetings instantly. It helps to increase sales and revenue and improve ROI. ...

Instabot is a smart chatbot. Leveraging AI functionality and natural language processing (NLP), Instabot can gain knowledge quickly and answer hundreds of questions over time. It supports live chat with customers as well as see rich bot analytics, suggestions for optimization, and edit the bot on the fly.

Instabot features that increase conversions, understand the users and enhance lead generation include intuitive builder, schedule meetings directly in the bot, analyze and track popular bot flow, robust user-profiles, and many more.

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Customers.ai

B2C outbound marketing and sales automation for marketers and business owners

4.25

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Customers.ai

4.25
★★★★★
★★★★★
B2C outbound marketing and sales automation for marketers and business owners

Customers.ai is a B2C outbound marketing and sales automation tool to use and created with marketers and business owners in mind. Customers.ai offers simple solutions to big problems. Find more, ...

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Qualified

Conversational sales and marketing platform to meet with VIPs in real time

4.76

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Qualified

4.76
★★★★★
★★★★★
Conversational sales and marketing platform to meet with VIPs in real time

Qualified is a Conversational Marketing platform that helps to meet with VIPs in real-time using live chat, chatbots, voice calls, and screen sharing. It allows buyers and sales reps to connect through real-time website conversations. ...

Qualified Live Chat and Chatbot platforms help companies capture more leads and grow their pipeline by taking action. It has influenced opportunities, pipeline, and deals won. It creates custom chatbots to engage visitors, qualifies prospects, and capture leads.

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Drift

Revenue Acceleration Platform for personalized customer experiences

4.47

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Drift

4.47
★★★★★
★★★★★
Revenue Acceleration Platform for personalized customer experiences

Drift is a Revenue Acceleration Platform that helps deliver personalized customer experiences in real time. The software combines Conversational Marketing and Conversational Sales, helping the marketing and sales teams to work together and deliver better customer experiences across the complete customer lifecycle. ...

Drift’s custom scripted chatbot, the AI-powered qualification bot, which is a self learning engine and continuously improves the answering experience for buyers, automatically qualifies the leads and sets up the next step in the engagement process. Drift Intel identifies the customer and collects past experience data, linking it with the current needs to give the customer conversation a personalized experience.

The Conversational Sales module helps build a healthy pipeline with the automatically qualified prospects, providing access to centralised data on the target customer behaviour and other insights. Real-time notifications to Sales reps helps them connect instantly with the target accounts, and saves time in setting up meetings. Drift Analytics and Insights provides website engagement metrics, and insights on what customers care for, helping in working out customer strategy, optimize engagement and ROI.

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MessageMedia

Business SMS Messaging Service

4.56

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MessageMedia

4.56
★★★★★
★★★★★
Business SMS Messaging Service

"MessageMedia recognised our needs for 360-degree view of customer and scoped out the HubSpot integration for us, which really helped solve our problem. " - Jobeth H

Bigcontacts CRM

BIGContacts | CRM and email marketing app for small businesses

4.30

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Bigcontacts CRM

4.30
★★★★★
★★★★★
BIGContacts | CRM and email marketing app for small businesses

Bigcontacts is a CRM and Marketing Automation tool that organizes communication with customers & prospects to grow business. It helps to capture more leads, more sales and retain customers. ...

Bigcontacts CRM helps to streamline lead to revenue strategy to ensure sales and marketing are working toward revenue as a common goal.

Managing prospects and customer relationships is by keeping track of all contacts, calendars and tasks in one platform. All communications with contacts can easily be captured and stored with Bigcontacts including notes, calls, meetings, tasks, files, photos, sales opportunities and all email communication. Bigcontacts gives real visibility into how engaged the contacts are with the emails sent to them on a day-to-day basis.

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Livezilla Customer Support

LiveZilla Live Chat, Live Support, Ticket System and Customer ...

4.54

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Livezilla Customer Support

4.54
★★★★★
★★★★★
LiveZilla Live Chat, Live Support, Ticket System and Customer ...

LiveZilla is a Customer Support Software. It provides Live chats and also monitors website visitors in real-time. It helps to grow sales and revenue and turn visitors into customers. LiveZilla ...

LiveZilla is the perfect contact platform even when offline, website visitors can leave message seeking for help. The live chats help to get in touch with the visitors instantly. Its integrated real-time visitor monitoring feature enables to see instantly, who's visiting the website. LiveZilla provides customer service and improves customer support efficiency by providing the staff with the tools needed to provide effective support.

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SetMore

Free Online Appointment Software for Small Business - SetMore

4.62

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SetMore

4.62
★★★★★
★★★★★
Free Online Appointment Software for Small Business - SetMore

Chatra

Chatra live chat software

4.74

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Chatra

4.74
★★★★★
★★★★★
Chatra live chat software

Chatra is a live chat, chatbot, email, and social messaging app for big and small businesses to communicate with customers in real-time. It helps to increase sales and revenue and improve ROI. ...

Chatra is a multichannel support platform for the website. It helps to increase online sales by answering questions, solving problems, and increasing conversions in real-time.

Some of the features of Chatra includes communicating over email and Facebook, monitoring visitors on the website, using a chatbot for routine tasks, and many more.

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Touchpoint

Touchpoint.io | POS solution offers robust control, rich reporting, and rapid

4.28

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Touchpoint

4.28
★★★★★
★★★★★
Touchpoint.io | POS solution offers robust control, rich reporting, and rapid

Touchpoint is a customer experience and data platform that fuels growth for QSR, Table Service, Drive-Thru, and Pizza/Delivery. It's an enterprise POS reinvented for the best guest experience and highest loyalty participation. ...

Touchpoint achieves a record-beating participation in part because of re-invented POS for engagement. It obsessively refines every screen in the system to maximize customer engagement, and result in more customers in the marketing database.

Some of its features include real-time above store reporting, managed in-store HW and networking, powerful APIs to connect and share data, global menu management, scale to thousands of stores in single brand and many more.

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AddressTwo CRM

Simple CRM software to track key relationships that matter most.

4.65

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AddressTwo CRM

4.65
★★★★★
★★★★★
Simple CRM software to track key relationships that matter most.

AddressTwo CRM software helps small businesses keep track of the key relationships that matter most. Small business is about creating, building, deepening, and managing the relationships. It helps to increase sales and revenue and acquire customers. ...

AddressTwo helps small businesses build relationships with customers personally. It also helps in lead generation, networking strategy, SEO/SEM and landing pages, direct mail campaigns, and lead nurturing systems. It makes the entire CRM system web-based and web-enabled.

Some of its features include simple to use, email marketing, marketing automation, lead scoring, sales pipeline, reporting, and many more.

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Mindbody Software

Cloud-based online scheduling for the wellness services industry

3.98

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Mindbody Software

3.98
★★★★★
★★★★★
Cloud-based online scheduling for the wellness services industry

Mindbody Software is a fitness software that provides first-rate service for clients and the most effective business management boosting productivity, handling the operations, and making the clients feel their best. ...

Mindbody assists in bringing in new customers and retaining existing ones. Also, accept payments in advance—safely and securely. Sign up for classes using the website, Messenger, custom app, or the Mindbody app. Maintain a virtual connection to the community as well.

Features are listing the business and services in the Mindbody app, Schedule classes, appointments, and resources Offering self-check-in for classes on an iPad kiosk, Streamline the intake process with digital forms, Enabling mobile-friendly booking and purchasing widget on the website, Reach the right audience with smart contact lists and more.

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Agile CRM

Automate your sales, marketing, and service in one platform

4.30

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Agile CRM

4.30
★★★★★
★★★★★
Automate your sales, marketing, and service in one platform

Agile CRM is a robust cloud-based customer relationship management software that integrates core functionalities of sales, marketing, service, and web engagement platforms into a single unified solution. ...

Agile CRM offers a massive set of features including project management, contact management, scheduling, sales and marketing automation, customer service, email tracking, landing pages, and social media marketing to name a few. With Agile CRM, users have a unified platform that puts all the information as well as people on a single page, streamlining their tasks, enhances communication and collaboration, and greatly improves productivity and output both at individual and collective levels.

Agile CRM centralizes real-time customer data, making it readily accessible and actionable across all teams. It supports full telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web engagement with customer-conscious messages, pop ups, offers, surveys and signup forms.

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Pure Chat

100% Free Live Chat Software for Businesses

4.49

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Pure Chat

4.49
★★★★★
★★★★★
100% Free Live Chat Software for Businesses

Pure Chat is a live chat software for businesses. It is the easiest and fastest way to add live chat to the website. It helps to acquire customers and increase sales and revenue. Pure Chat helps ...

Its features include unlimited chats, up to 3 operators for free, powerful operator dashboard, customizable widget, native iOS & Android apps and many more.

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Genesys Live Chat

Engage and convert prospects with web messaging

4.27

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Genesys Live Chat

4.27
★★★★★
★★★★★
Engage and convert prospects with web messaging

ComputerTalk

computer-talk.com - Omnichannel Cloud Contact Center

3.97

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ComputerTalk

3.97
★★★★★
★★★★★
computer-talk.com - Omnichannel Cloud Contact Center

Vocalcom

AI Powered Contact Center Software

4.71

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Vocalcom

4.71
★★★★★
★★★★★
AI Powered Contact Center Software

Ameyo

Contact Center Software | Call Center Software ..

4.23

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Ameyo

4.23
★★★★★
★★★★★
Contact Center Software | Call Center Software ..

Intellicon

Omnichannel Contact Center + Help Desk Software - Intellicon

4.00

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Intellicon

4.00
★★★★★
★★★★★
Omnichannel Contact Center + Help Desk Software - Intellicon

DonorPerfect Fundraising Software

Fundraising Management Activities in DonorPerfect

4.46

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DonorPerfect Fundraising Software

4.46
★★★★★
★★★★★
Fundraising Management Activities in DonorPerfect

DonorPerfect Fundraising Software is a full-featured donor management CRM that empowers to achieve the goals of an organization helping them raise money, save time, and grow their community of supporters using smart fundraising solutions and data-driven best practices. It helps to organize the efforts, reduce administrative tasks, and pinpoint the success of every fundraising event hosted. ...

DonorPerfect makes it easy to get the word out and personalize messages about the cause which helps to stay in touch with donors and promote continued support. It helps to grow the database of donors, increase giving, and retain donors year after year. DonorPerfect keeps track of all the constituent contacts by storing detailed information.

DonorPerfect’s Growth Tracks focus on Online Fundraising, Crowdfunding, Donor Retention, Event Management, Donor Prospect Research and many other areas that are key to nonprofit fundraising success.

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Platformax CRM

Inside sales CRM, generate more leads with prospecting and sales management

4.62

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Platformax CRM

4.62
★★★★★
★★★★★
Inside sales CRM, generate more leads with prospecting and sales management

Platformax CRM is an inside sales CRM that optimizes all steps of the sales process, from prospecting, lead nurturing and opportunities tracking, to sales fulfillment, order delivery and after-sales support. It helps users to centralize their contacts database, organize their sales pipeline and keep track of prospective customers and opportunities. ...

It centralizes contacts database, a prospect with emails and calls, organizes pipeline and track opportunities, manages team and schedule activities, collaborates on resolving cases, analyzes performance with reports and integrates with favorite tools.

Some of its features include document templates, segmentation filters, automated email drip campaigns, cold-calling scenarios, a live case monitor and multiple order fulfillment workflows. It supports integration with various third-party applications such as Google Apps, Mailchimp, Twilio and more.

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e-shot™

Home - Marketing automation made simple

4.51

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e-shot™

4.51
★★★★★
★★★★★
Home - Marketing automation made simple