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MessageBird: Reviews, Testimonials and Expert Opinions
(956)An omnichannel communications platform built for global scale
Top 50 MessageBird Alternatives
Giosg
Sales Acceleration Platform with live chat, AI chatbots and interactive forms
Giosg is a Sales Acceleration Platform trusted by over 1200 companies worldwide that helps to successfully increase conversions and speed up the lead to deal process by engaging directly with the most valuable leads, at the right time with conversational marketing, sales and support solutions, like targeted live chat, AI chatbots and interactive forms. ...
It helps to identify and prioritize website visitors who are most likely to convert into sales with AI-powered solutions and automatically qualify and capture leads with conversational interactive bots. It speeds up the lead process by connecting the hot leads directly to the right sales team through real-time chat, video, or voice calls. Also, supports visitors online and provides a personalized customer experience.
Its features are converting visitors into customers in real-time with Live Chat, optimizes the website conversions and captures 4X more leads with drag-and-drop Interaction Builder, maximizes the ROI with custom features, and more.
Sparkcentral
Customers service that fits their lifestyle
Sparkcentral offers a SaaS platform for digital customer service to listen, support, and engage with the customers on channels they love. It provides a turnkey enterprise contact center solution integrating a wide range of asynchronous communication channels. It helps to establish thought leadership, enhance customer relationships and acquire customers. ...
Sparkcentral is a single platform with an Automated Message Distribution (AMD) engine that supports high-growth message volumes like the Automated Call Distribution (ACD). It integrates seamlessly into the enterprise contact center and also features a Virtual Agent Framework to let AI-powered chatbots collaborate with live agents in a way that yields the highest agent productivity and best customer experience.
Some of its features include managing all channels with one universal queue, move social conversations from public to private, bridge IVR and voice to messaging channels, take live chat to messaging during out-of-office hours and plenty more.
Conversica
Conversica - Engage Prospects and Customers in Authentic Conversations over Email or SMS
Conversica AI Assistants can be used to engage customers and prospects in conversations over email or SMS. This platform is used by companies to drive customer conversations at scale. AI ...
The system uses machine learning and training of responses to improve accuracy and quality of AI. Conversica integrates with all major CRM
Verint Messaging
Customer Engagement on Private Messaging Channels
Verint Messaging helps companies offer outstanding customer experiences on the messaging channels that customers use every day with personalized conversations, intelligent automation, and actionable analytics. ...
Verint message unifies all the message channels into a single agent desktop and intelligently sends customer queries to the most appropriate agent based on context to ensure quick service, lower support costs, and nurture customer relationships.
Instabot
A Conversion Chatbot for Your Website
Instabot a Marketing Attribution platform is a conversion chatbot that understands the users, and then curates information, answers questions, captures contacts, and books meetings instantly. It helps to increase sales and revenue and improve ROI. ...
Instabot is a smart chatbot. Leveraging AI functionality and natural language processing (NLP), Instabot can gain knowledge quickly and answer hundreds of questions over time. It supports live chat with customers as well as see rich bot analytics, suggestions for optimization, and edit the bot on the fly.
Instabot features that increase conversions, understand the users and enhance lead generation include intuitive builder, schedule meetings directly in the bot, analyze and track popular bot flow, robust user-profiles, and many more.
Customers.ai
B2C outbound marketing and sales automation for marketers and business owners
Customers.ai is a B2C outbound marketing and sales automation tool to use and created with marketers and business owners in mind. Customers.ai offers simple solutions to big problems. Find more, ...
Qualified
Conversational sales and marketing platform to meet with VIPs in real time
Qualified is a Conversational Marketing platform that helps to meet with VIPs in real-time using live chat, chatbots, voice calls, and screen sharing. It allows buyers and sales reps to connect through real-time website conversations. ...
Qualified Live Chat and Chatbot platforms help companies capture more leads and grow their pipeline by taking action. It has influenced opportunities, pipeline, and deals won. It creates custom chatbots to engage visitors, qualifies prospects, and capture leads.
Drift
Revenue Acceleration Platform for personalized customer experiences
Drift is a Revenue Acceleration Platform that helps deliver personalized customer experiences in real time. The software combines Conversational Marketing and Conversational Sales, helping the marketing and sales teams to work together and deliver better customer experiences across the complete customer lifecycle. ...
Drift’s custom scripted chatbot, the AI-powered qualification bot, which is a self learning engine and continuously improves the answering experience for buyers, automatically qualifies the leads and sets up the next step in the engagement process. Drift Intel identifies the customer and collects past experience data, linking it with the current needs to give the customer conversation a personalized experience.
The Conversational Sales module helps build a healthy pipeline with the automatically qualified prospects, providing access to centralised data on the target customer behaviour and other insights. Real-time notifications to Sales reps helps them connect instantly with the target accounts, and saves time in setting up meetings. Drift Analytics and Insights provides website engagement metrics, and insights on what customers care for, helping in working out customer strategy, optimize engagement and ROI.
MessageMedia
Business SMS Messaging Service
"We’ve been having some fun with it, I’d recommend MessageMedia, 100%. Everyone on my team loves it.
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- Nikki B
Bigcontacts CRM
BIGContacts | CRM and email marketing app for small businesses
Bigcontacts is a CRM and Marketing Automation tool that organizes communication with customers & prospects to grow business. It helps to capture more leads, more sales and retain customers. ...
Bigcontacts CRM helps to streamline lead to revenue strategy to ensure sales and marketing are working toward revenue as a common goal.
Managing prospects and customer relationships is by keeping track of all contacts, calendars and tasks in one platform. All communications with contacts can easily be captured and stored with Bigcontacts including notes, calls, meetings, tasks, files, photos, sales opportunities and all email communication. Bigcontacts gives real visibility into how engaged the contacts are with the emails sent to them on a day-to-day basis.
Livezilla Customer Support
LiveZilla Live Chat, Live Support, Ticket System and Customer ...
LiveZilla is a Customer Support Software. It provides Live chats and also monitors website visitors in real-time. It helps to grow sales and revenue and turn visitors into customers. LiveZilla ...
LiveZilla is the perfect contact platform even when offline, website visitors can leave message seeking for help. The live chats help to get in touch with the visitors instantly. Its integrated real-time visitor monitoring feature enables to see instantly, who's visiting the website. LiveZilla provides customer service and improves customer support efficiency by providing the staff with the tools needed to provide effective support.
Chatra
Chatra live chat software
Chatra is a live chat, chatbot, email, and social messaging app for big and small businesses to communicate with customers in real-time. It helps to increase sales and revenue and improve ROI. ...
Chatra is a multichannel support platform for the website. It helps to increase online sales by answering questions, solving problems, and increasing conversions in real-time.
Some of the features of Chatra includes communicating over email and Facebook, monitoring visitors on the website, using a chatbot for routine tasks, and many more.
Touchpoint
Touchpoint.io | POS solution offers robust control, rich reporting, and rapid
Touchpoint is a customer experience and data platform that fuels growth for QSR, Table Service, Drive-Thru, and Pizza/Delivery. It's an enterprise POS reinvented for the best guest experience and highest loyalty participation. ...
Touchpoint achieves a record-beating participation in part because of re-invented POS for engagement. It obsessively refines every screen in the system to maximize customer engagement, and result in more customers in the marketing database.
Some of its features include real-time above store reporting, managed in-store HW and networking, powerful APIs to connect and share data, global menu management, scale to thousands of stores in single brand and many more.
AddressTwo CRM
Simple CRM software to track key relationships that matter most.
AddressTwo CRM software helps small businesses keep track of the key relationships that matter most. Small business is about creating, building, deepening, and managing the relationships. It helps to increase sales and revenue and acquire customers. ...
AddressTwo helps small businesses build relationships with customers personally. It also helps in lead generation, networking strategy, SEO/SEM and landing pages, direct mail campaigns, and lead nurturing systems. It makes the entire CRM system web-based and web-enabled.
Some of its features include simple to use, email marketing, marketing automation, lead scoring, sales pipeline, reporting, and many more.
Mindbody Software
Cloud-based online scheduling for the wellness services industry
Mindbody Software is a fitness software that provides first-rate service for clients and the most effective business management boosting productivity, handling the operations, and making the clients feel their best. ...
Mindbody assists in bringing in new customers and retaining existing ones. Also, accept payments in advance—safely and securely. Sign up for classes using the website, Messenger, custom app, or the Mindbody app. Maintain a virtual connection to the community as well.
Features are listing the business and services in the Mindbody app, Schedule classes, appointments, and resources Offering self-check-in for classes on an iPad kiosk, Streamline the intake process with digital forms, Enabling mobile-friendly booking and purchasing widget on the website, Reach the right audience with smart contact lists and more.
Agile CRM
Automate your sales, marketing, and service in one platform
Agile CRM is a robust cloud-based customer relationship management software that integrates core functionalities of sales, marketing, service, and web engagement platforms into a single unified solution. ...
Agile CRM offers a massive set of features including project management, contact management, scheduling, sales and marketing automation, customer service, email tracking, landing pages, and social media marketing to name a few. With Agile CRM, users have a unified platform that puts all the information as well as people on a single page, streamlining their tasks, enhances communication and collaboration, and greatly improves productivity and output both at individual and collective levels.
Agile CRM centralizes real-time customer data, making it readily accessible and actionable across all teams. It supports full telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web engagement with customer-conscious messages, pop ups, offers, surveys and signup forms.
Pure Chat
100% Free Live Chat Software for Businesses
Pure Chat is a live chat software for businesses. It is the easiest and fastest way to add live chat to the website. It helps to acquire customers and increase sales and revenue. Pure Chat helps ...
Its features include unlimited chats, up to 3 operators for free, powerful operator dashboard, customizable widget, native iOS & Android apps and many more.
DonorPerfect Fundraising Software
Fundraising Management Activities in DonorPerfect
DonorPerfect Fundraising Software is a full-featured donor management CRM that empowers to achieve the goals of an organization helping them raise money, save time, and grow their community of supporters using smart fundraising solutions and data-driven best practices. It helps to organize the efforts, reduce administrative tasks, and pinpoint the success of every fundraising event hosted. ...
DonorPerfect makes it easy to get the word out and personalize messages about the cause which helps to stay in touch with donors and promote continued support. It helps to grow the database of donors, increase giving, and retain donors year after year. DonorPerfect keeps track of all the constituent contacts by storing detailed information.
DonorPerfect’s Growth Tracks focus on Online Fundraising, Crowdfunding, Donor Retention, Event Management, Donor Prospect Research and many other areas that are key to nonprofit fundraising success.
Platformax CRM
Inside sales CRM, generate more leads with prospecting and sales management
Platformax CRM is an inside sales CRM that optimizes all steps of the sales process, from prospecting, lead nurturing and opportunities tracking, to sales fulfillment, order delivery and after-sales support. It helps users to centralize their contacts database, organize their sales pipeline and keep track of prospective customers and opportunities. ...
It centralizes contacts database, a prospect with emails and calls, organizes pipeline and track opportunities, manages team and schedule activities, collaborates on resolving cases, analyzes performance with reports and integrates with favorite tools.
Some of its features include document templates, segmentation filters, automated email drip campaigns, cold-calling scenarios, a live case monitor and multiple order fulfillment workflows. It supports integration with various third-party applications such as Google Apps, Mailchimp, Twilio and more.
Drift
Revenue Acceleration Platform for personalized customer experiences
Drift excels in providing robust engagement and conversion management features, attracting large enterprises, particularly in the software and IT industries. In contrast, MessageBird focuses on communication management and offers comprehensive phone and SMS integration, making it a preferable choice for smaller markets and a wider range of industries. Both products cater effectively to different needs within the conversational marketing space. ...
Conversica
Conversica - Engage Prospects and Customers in Authentic Conversations over Email or SMS
Conversica and MessageBird are both essential tools in the conversational marketing landscape. Conversica specializes in nurturing leads and boosting sales through robust AI-powered features. It caters mainly to enterprise-level organizations in software and financial services. MessageBird, conversely, focuses on enhancing communication management with strong integration capabilities. It is widely used by large enterprises in the internet and IT services sectors. Both products offer 24/7 support but differ in their primary user segments and core functionalities. ...
Customers.ai
B2C outbound marketing and sales automation for marketers and business owners
Customers.ai and MessageBird both provide solutions in the Conversational Marketing category but cater to different business needs. Customers.ai excels in lead generation and engagement management and is favored by large enterprises in marketing and advertising. It offers robust features like custom reports and AI-powered tools. MessageBird focuses on communication management and internal communication improvement, attracting a diverse range of industries, including information technology. It provides strong integration capabilities and comprehensive security features. ...
Verint Messaging
Customer Engagement on Private Messaging Channels
Verint Messaging excels in extensive social media management and integration, ideal for small to large businesses looking to enhance customer relationships. MessageBird offers flexible communication management, suited for large enterprises focusing on improving internal and customer communications. ...
Qualified
Conversational sales and marketing platform to meet with VIPs in real time
Qualified focuses primarily on engaging leads and managing campaigns, supporting sales and revenue growth for mid to large enterprises. Its core features like AI integration and custom reporting bolster lead generation efforts, especially in software and coaching industries. MessageBird excels in communication management, enhancing internal and customer interactions, suited for large enterprises across varied sectors. Extensive support options and integration capabilities make it ideal for businesses seeking robust communication solutions. ...
Sparkcentral
Customers service that fits their lifestyle
In comparing Sparkcentral and MessageBird, both products provide robust solutions in the conversational marketing space, each catering to different needs and industries. Sparkcentral offers strong engagement and social media management capabilities preferred by utilities and telecommunications sectors, focusing more on customer relationship enhancement and custom reporting. MessageBird excels in integration and security, with a strong presence in large enterprises and the tech industry, focusing on communication management and internal communications improvement. ...
Instabot
A Conversion Chatbot for Your Website
Instabot excels in lead generation and social media management while MessageBird shines in communication management and internal communications improvement. Instabot's integration capabilities and 24/7 support make it appealing for large enterprises in the internet industry. On the other hand, MessageBird's strong integration and compliance features cater well to IT sectors, offering comprehensive 24/7 support and multichannel communications, including WhatsApp and SMS. ...
Dashly
Dashly conversation platform
Dashly and MessageBird both excel in the Conversational Marketing space, yet they cater to different user needs. Dashly focuses on engaging users through email and chat, making it ideal for large enterprises in IT and marketing. MessageBird, with its strong emphasis on text and security, suits a broader range of enterprises, particularly in tech and software. Both offer extensive integrations and analytics, but choose Dashly for deep marketing insights and MessageBird for robust internal communication improvements. ...
Giosg
Sales Acceleration Platform with live chat, AI chatbots and interactive forms
In the realm of conversational marketing, Giosg is crafted for industries like banking and real estate, emphasizing lead generation and customer engagement with strong reporting and integration features. It meets user preferences for continuous chat support. MessageBird stands out with robust communication management and integration capabilities for diverse sectors from IT to software. Its wide-ranging support options cater to large enterprises seeking adaptive communication solutions. ...
Verloop
Verloop - Sign up now to boost your Customer Experience.
Verloop is an automation platform designed to offer customer support and engagement. It helps businesses deliver customer support, generate more leads, qualify leads, push relevant offers and more. ...
Verloop features include acquiring leads, engaging customers, extending support, create multilingual bots, be omnipresent, connect, sync data and automate workflows, a dashboard that will give detailed insights, lead generation, build better buying experiences, bid adieu to abandonment issues, improve marketing spend with efficiency, and more.
Whisbi Platform
Whisbi: Conversational Sales & Marketing Platform
Whisbi Platform is a conversational commerce solution designed for live engagement and sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat. ...
Whisbi Platform allows users to embed a call-to-action button on the company's website. Whisbi Platform offers a reporting feature to track customer activity from the start to gain information in order to make more informed decisions about customer support and marketing activities. The conversational Chabot feature helps companies engage with leads and convert these leads into customers. Support is provided via a knowledge base.
By clicking the button initiates real-time video communication between customers and the service representative. At the end of the communication, the customers can share experiences regarding their purchases on social media. Users can also embed the live chat feature on their website to address customer queries more efficiently.
Hustle
Peer to Peer Texting Platform
Hustle is the leading P2P text messaging platform for nonprofits, politics, labor, education, and government. It helps to improve internal communications and scale best practices. Hustle helps to ...
Hustle stays focused on the audience and goals, maximizes the value of real connection, one-to-one personal messaging making people more inclined to listen, and engage one-on-one with as many people and scale to success.
Continually
Continually - Never miss a lead from your website. Convert more website visitors to customers by responding automatically.
Automat Conversational AI platform
Conversational AI for Ecommerce
Automat Conversational AI platform enables personalized one-to-one communications via conversational ads, messaging, web chat, and voice assistants. It helps to improve brand engagement and increase sales and revenue. ...
It brings the power of sales conversations to the website. It drives sales and builds trust at an unbelievable scale.
Automat Conversational AI technology platform enables brands to optimize and maximize their benefits at every possible turn. Its conversational experiences provides marketing and sales lift along with keeping the customers happier. Using AI technologies like conversation creator, automating conversation, product inventory management, and many more brings the power of sales conversations to eCommerce—at scale.
Solvemate
Automating Customer Service through meaningful conversations
Solvemate is a customer service automation platform that empowers customer service departments with automation and insights to provide the right help at the right time for the customers that starts with a chatbot conversation. It enables to deliver exceptional self-service which exceeds customer expectations, drives loyalty and grows lifetime customer value using the power of conversational AI. ...
Solvemate helps to improve the service experience and automate the customer requests for more meaningful conversations. It is built around asking the right questions, at the right time and actively guiding people to the right answer saving time and delivering quality customer service empowering less repetitive requests and frustration, more relationship building. It helps to discover the true power of self-service with Customer Service Automation.
Some of its features include Solvemate channels like WhatsApp and other messenger platforms, Contextual conversation engine to precisely understand the customers, Automation builder to model the customer service process and streamline service requests, Personalizations for meaningful conversations and so on.
Saysimple
Customer Communication Management Software
Saysimple is a Customer Communication Platform bringing a wide range of different channels together into a single communication core. This helps resolve issues quickly with positive outcomes, such as streamlining customer journeys, increasing customer satisfaction and a better ROI for organizations building stronger relationships between companies and their customers. ...
Saysimple helps in answering the questions with ease on the channels they’re comfortable with. It analyzes the performance and productivity with deeper insights, securely integrated with customer contact software that helps manage customers and the team.
It helps in implementing WhatsApp business, enabling agent collaboration, reducing resolution times, transferring conversations into conversions, preferred customer communication channels and so on.
DeskMoz
24x7 Live Chat Outsourcing service providing exemplary customer services
DeskMoz is a conversational marketing platform of 24x7 in-house operators for live chat, email management service and tickets management on the business website. DeskMoz helps to get the maximum out of the business with live chat support at the minimum cost and with minimum management. ...
DeskMoz’s in-house professional Outsource Chat Service live chat agents cost just a fraction of the in-house team budget. It helps with real-time sales lead notification via SMS and email, insightful dashboard, dedicated manager and a lot more. And every single message being sent to the invaluable website visitors results in more onsite conversion, lead generation and customer satisfaction.
Salient features of DeskMoz are 24x7 (350+ days) managed chat service, Committed uptime of more than 99%, Professional chat agents custom trained, Expert service methodology, White label chat software and services, Free set-up & customization of the free software and many more.
Spectrm
End-To-End Conversational Marketing For Enterprises & Startups
Spectrm is a conversational marketing and intelligence platform that helps to unlock insights and revenue with smarter chatbots and automates the growth of the biggest messaging channels. It helps to scale best practices and improve ROI. ...
Spectrm helps to build a direct relationship with every customer at scale and provides superpowers to build a bot that the customers require by designing, measuring and optimizing the conversational marketing in one place. It even helps to design conversations, understand customers and also automates customer acquisition and customer experience with inbound chat funnels.
Some of its features include conversion designer, product feed integration, event tracking, lead lister audience segmentation, performance analytics, drip campaign builder, entrypoint generator, conversion mapper and many more.
