Mindsay Overview
Discover comprehensive insights into Mindsay. Learn more about product features, capabilities and expert reviews based on 663 insights and explore use-cases showcasing how Mindsay enhances Helpdesk management and drives growth.
Use Cases
Customers recommend Helpdesk Management, Digital Marketing, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Mindsay.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Mindsay.
Mindsay Use-Cases and Business Priorities: Customer Satisfaction Data
Mindsay works with different mediums / channels such as Phone Calls.
Mindsay's features include Bot, Ticketing, Alerts: Popups & Notifications, etc. and Mindsay support capabilities include AI Powered, Phone Support, 24/7 Support, etc. also Mindsay analytics capabilities include Analytics, and Custom Reports.
Reviews
"Despite offering an AI solution, Mindsay is a very human company. Their team is always there to support us and their platform is extremely reliable and user-friendly." - Fanny Blandenet
Popular Business Setting
for Mindsay
Top Industries
- Transportation/Trucking/Railroad
Popular in
- Mid Market
- Enterprise
- Large Enterprise
Mindsay is popular in Transportation/Trucking/Railroad, and is widely used by Mid Market, Enterprise, and Large Enterprise.
Comprehensive Insights on Mindsay Use Cases
What benefits does Mindsay offer for Helpdesk Management?
What Are the key features of Mindsay for Measuring Customer Satisfaction?
What Are the key features of Mindsay for Proposal & Quote Management?
How can Mindsay optimize your Onboarding Workflow?
15+ more Business Use Cases
9 buyers and buying teams have used Cuspera to assess how well Mindsay solved their business needs. Cuspera uses 663 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Despite offering an AI solution, Mindsay is a very human company. Their team is always there to support us and their platform is extremely reliable and user-friendly. Testimonial By Fanny Blandenet |
|
We recommend Mindsay for their support, perfect understanding of our needs, and reactivity. Testimonial By Patricia Delon |
|
The integration of Mindsay's bot into the platform has increased our conversion rate by 5%. Testimonial By Damien Neri |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Fanny Blandenet Transversal Project Manager TGV Lyria |
Despite offering an AI solution, Mindsay is a very human company. Their team is always there to support us and their platform is extremely reliable and user-friendly. Testimonial By Fanny Blandenet |
|
Patricia Delon Marketing Director RATP |
We recommend Mindsay for their support, perfect understanding of our needs, and reactivity. Testimonial By Patricia Delon |
|
Damien Neri Project Manager LYON AEROPORT |
The integration of Mindsay's bot into the platform has increased our conversion rate by 5%. Testimonial By Damien Neri |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Transportation/Trucking/Railroad
|
Transportation/Trucking/Railroad |
Case Study IberiaRead More |
Transportation/Trucking/Railroad
|
Transportation/Trucking/Railroad |
Case Study SNCFRead More |
Transportation/Trucking/Railroad
|
Transportation/Trucking/Railroad |
Case Study French BeeRead More |
Frequently Asked Questions(FAQ)
for Mindsay
What is Mindsay?
Mindsay is a conversational AI platform that gives business users the power to create, monitor, and improve their processes with minimum help from IT. It provides simple and efficient customer interactions through Conversational AI. It helps to improve service quality, increase team's productivity and improve key performance metrics quickly.
It easily updates content, connects new channels, and tracks KPIs with minimal technical skills. It creates a customized chatbot, connects to major customer service platforms, including Zendesk, Salesforce, Sabre, and Genesys, and adds its own proprietary tools. It tracks bot’s performance with detailed analytics.
Mindsay chatbots are ready to assist customers on websites, mobile apps, Facebook Messenger, WhatsApp, and more. It adapt to multiple formats with a click of a button and can seamlessly handle everything
What is Mindsay used for?
What are the top features of Mindsay?
What are Mindsay alternatives?
Where is Mindsay located?
Peers used Mindsay for helpdesk management and digital marketing
Mindsay Competitors
Mindsay Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (24) |
| Analytics | Read Reviews (11) |
| Custom Reports | Read Reviews (25) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (24) |
| Analytics | Read Reviews (11) |
| Custom Reports | Read Reviews (25) |
Mindsay Integrations
Mindsay integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Mindsay
Overall Risk Meter
Top Failure Risks for Mindsay
Mindsay Profile
Company Name
Mindsay
Company Website
https://www.mindsay.com/HQ Location
85 Broad St, New York, NY, USA
Employees
51-100
Social
Financials
SERIES A
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