Mindsay Overview

Discover comprehensive insights into Mindsay. Learn more about product features, capabilities and expert reviews based on 663 insights and explore use-cases showcasing how Mindsay enhances Helpdesk management and drives growth.

Use Cases

Customers recommend Helpdesk Management, Digital Marketing, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Mindsay.

Other use cases:

  • Proposal & Quote Management
  • Onboarding
  • Knowledge Management
  • Engagement Management
  • Campaign Management
  • Customer Case Management
  • Lifetime Value Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Mindsay.

Other priorities:

  • Improve ROI
  • Enhance Customer Relationships
  • Improve Efficiency
See all business priorities See less business priorities

Mindsay Use-Cases and Business Priorities: Customer Satisfaction Data

Mindsay works with different mediums / channels such as Phone Calls.

Mindsay's features include Bot, Ticketing, Alerts: Popups & Notifications, etc. and Mindsay support capabilities include AI Powered, Phone Support, 24/7 Support, etc. also Mindsay analytics capabilities include Analytics, and Custom Reports.

Reviews

"The integration of Mindsay's bot into the platform has increased our conversion rate by 5%." - Damien Neri

Popular Business Setting

for Mindsay

Top Industries

  • Transportation/Trucking/Railroad

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Mindsay is popular in Transportation/Trucking/Railroad, and is widely used by Mid Market, Enterprise, and Large Enterprise.

Comprehensive Insights on Mindsay Use Cases

What solutions does Mindsay provide for Helpdesk Management?

What Are the key features of Mindsay for Measuring Customer Satisfaction?

Why is Mindsay the best choice for Proposal & Quote Management?

What makes Mindsay ideal for Onboarding?

15+ more Business Use Cases

9 buyers and buying teams have used Cuspera to assess how well Mindsay solved their business needs. Cuspera uses 663 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Mindsay testimonial

Damien Neri

Project Manager

LYON AEROPORT
The integration of Mindsay's bot into the platform has increased our conversion rate by 5%. Testimonial By Damien Neri
Mindsay testimonial

Stephan Kramer

Customer Service Program Manager

Thalys
When I see the number of conversations that the bot handled, especially when COVID struck, it would have been impossible to deal with without the bot. We can’t live without it. Testimonial By Stephan Kramer
Mindsay testimonial

Fanny Blandenet

Transversal Project Manager

TGV Lyria
Despite offering an AI solution, Mindsay is a very human company. Their team is always there to support us and their platform is extremely reliable and user-friendly. Testimonial By Fanny Blandenet
CUSTOMERS TESTIMONIALS
Mindsay testimonial

Damien Neri

Project Manager

LYON AEROPORT
The integration of Mindsay's bot into the platform has increased our conversion rate by 5%. Testimonial By Damien Neri
Mindsay testimonial

Stephan Kramer

Customer Service Program Manager

Thalys
When I see the number of conversations that the bot handled, especially when COVID struck, it would have been impossible to deal with without the bot. We can’t live without it. Testimonial By Stephan Kramer
Mindsay testimonial

Fanny Blandenet

Transversal Project Manager

TGV Lyria
Despite offering an AI solution, Mindsay is a very human company. Their team is always there to support us and their platform is extremely reliable and user-friendly. Testimonial By Fanny Blandenet

Case Studies

COMPANY INDUSTRY CASE STUDIES
Mindsay case study

Iberia
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
Case Study Iberia

Learn how Iberia's chatbot helped them reduce call volumes and provide new services.

Read More
Mindsay case study

Brussels Airlines
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
Case Study Brussels Airlines

Discover how Brussels Airlines uses a chatbot to help them provide instant customer service in 6 languages.

Read More
Mindsay case study

French Bee
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
Case Study French Bee

Discover how French Bee's bot has helped them cut call volumes by 50%.

Read More

Frequently Asked Questions(FAQ)

for Mindsay

What is Mindsay used for?

Mindsay is mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Helpdesk Management, Digital Marketing and Measuring Customer Satisfaction .

What are the top features of Mindsay?

bot, Ticketing and Alerts: popups & Notifications are some of the top features of Mindsay.

What are Mindsay alternatives?

SmartBots and Wordsmith are popular alternatives for Mindsay.

Where is Mindsay located?

Mindsay is headquartered at 85 Broad St, New York, NY, USA.
lightning

Peers used Mindsay for helpdesk management and digital marketing

Mindsay Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.34/5 ★

Read Reviews (24)
Analytics

3.70/5 ★

Read Reviews (11)
Custom Reports

3.22/5 ★

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.34/5 ★

Read Reviews (24)
Analytics

3.70/5 ★

Read Reviews (11)
Custom Reports

3.22/5 ★

Read Reviews (25)

Software Failure Risk Guidance

?

for Mindsay

Overall Risk Meter

Low Medium High

Top Failure Risks for Mindsay

Mindsay Profile

Company Name

Mindsay

Company Website

https://www.mindsay.com/

HQ Location

85 Broad St, New York, NY, USA

Employees

51-100

Social

Facebook Linkedin

Financials

SERIES A