Wordsmith Overview

Wordsmith is a self-service natural language generation platform that transforms data into insightful narratives. It enables better storytelling for any industry and medium of communication.

Use Cases

Customers recommend Engagement Management, Social Media Analytics, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Wordsmith.

Other use cases:

  • Sending & Publishing Communications
  • Funnel Analysis
  • Content Curation
  • Advertisement
  • Revenue Cycle Management
  • Generation Of New Leads
  • Products & Pricelist Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Wordsmith.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Launch New Products
  • Manage Risk
  • Improve ROI
  • Improve Internal Communications
  • Improve Brand Engagement
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Wordsmith Use-Cases and Business Priorities: Customer Satisfaction Data

Wordsmith works with different mediums / channels such as E-Mail. Print Media. and Magazine.

Wordsmith's features include Personalization, Dashboard, Ticketing, etc. and Wordsmith support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Wordsmith analytics capabilities include Analytics, and Custom Reports.

Reviews

"Because we’re an organization that is built on data, the Wordsmith platform is really exciting. It’s going to open up many new ways of reaching our fans with fun, friendly content made just for them." - Anthony Perez

Wordsmith, SmartBots, Mindsay, Conviva, Unmetric Analyze, etc., all belong to a category of solutions that help Conversational Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Wordsmith

Top Industries

  • Internet
  • Media Production
  • Medical Devices

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Wordsmith is popular in Internet, Media Production, and Medical Devices and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Wordsmith Use Cases

What makes Wordsmith ideal for Engagement Management?

How does Wordsmith address your Social Media Analytics Challenges?

What solutions does Wordsmith provide for Competitive Intelligence?

What benefits does Wordsmith offer for Sending & Publishing Communications?

What benefits does Wordsmith offer for Funnel Analysis?

23+ more Business Use Cases

50 buyers and buying teams have used Cuspera to assess how well Wordsmith solved their Conversational Intelligence needs. Cuspera uses 1059 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Wordsmith testimonial

Anthony Perez

Chief Marketing Officer

Orlando Magic

Because we’re an organization that is built on data, the Wordsmith platform is really exciting. It’s going to open up many new ways of reaching our fans with fun, friendly content made just for them. Testimonial By Anthony Perez
Wordsmith testimonial

Ken Fuchs

Head of Yahoo! Sports

Yahoo!

When I get my recap and it tells me unfortunately my game tape is not going to be broken down in any coaching clinics, it gives me a little smile, and allows the guy who I lost to shoot me a note quoting his recap and talking a little smack Testimonial By Ken Fuchs
Wordsmith testimonial

Martin Vesper

CEO

digitalSTROM

Energy information is usually presented in charts or graphs, but that lacks real interpretation of what it really means. Testimonial By Martin Vesper
CUSTOMERS TESTIMONIALS
Wordsmith testimonial

Anthony Perez

Chief Marketing Officer

Orlando Magic

Because we’re an organization that is built on data, the Wordsmith platform is really exciting. It’s going to open up many new ways of reaching our fans with fun, friendly content made just for them. Testimonial By Anthony Perez
Wordsmith testimonial

Ken Fuchs

Head of Yahoo! Sports

Yahoo!

When I get my recap and it tells me unfortunately my game tape is not going to be broken down in any coaching clinics, it gives me a little smile, and allows the guy who I lost to shoot me a note quoting his recap and talking a little smack Testimonial By Ken Fuchs
Wordsmith testimonial

Martin Vesper

CEO

digitalSTROM

Energy information is usually presented in charts or graphs, but that lacks real interpretation of what it really means. Testimonial By Martin Vesper

Case Studies

COMPANY INDUSTRY CASE STUDIES
Wordsmith case study
NA
Case Study Merkle Group

Wordsmith powers Merkle’s centralized analytics reporting platform. By using Wordsmith in their centralized analytics reporting platform, Archie, Merkle is able to translate the underlying data into insights for their users.

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Wordsmith case study
NA
Case Study Macrocomm

Macrocomm enables smarter city management and faster decision-making with comprehensive data storytelling.

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Wordsmith case study
Media Production
Media Production
Case Study Tamedia

Wordsmith empowers Tamedia, Switzerland’s largest editorial media group, to provide in-depth election coverage in German and French, for each of Switzerland’s 2,000 municipalities.

Read More

Frequently Asked Questions(FAQ)

for Wordsmith

What is Wordsmith?

Wordsmith is a Natural Language Generation platform that automatically creates a written narrative from data so that organizations can make informed decisions faster. It helps companies in data-driven industries, including financial services, e-commerce, real estate, business intelligence, media and many others, achieve content scale, efficiency and personalization.

Wordsmith gives companies complete control over transforming data into insightful narrative, all at an unprecedented speed and scale. It is a self-service platform that enables complete narrative customization, real-time content updates, and a powerful API for flexible publishing. It update with filter and selection changes as viewers explore the dashboard, providing a relevant narrative about the visualization at hand.

What is Wordsmith used for?

Wordsmith is a Conversational Intelligence Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Social Media Analytics and Competitive Intelligence .

What are the top features of Wordsmith?

Personalization, Dashboard and Ticketing are some of the top features of Wordsmith.

Who uses Wordsmith?

Wordsmith is used by Internet, Media Production and Medical Devices among other industries.

What are Wordsmith alternatives?

SmartBots, Mindsay, Conviva and Unmetric Analyze are popular alternatives for Wordsmith.

Where is Wordsmith located?

Wordsmith is headquartered at 512 South Mangum Street, Ste 400, Durham, NC 27701, US.
lightning

Peers used Wordsmith for engagement management and social media analytics

Wordsmith Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.63/5 ★

Read Reviews (34)
Analytics

4.55/5 ★

Read Reviews (215)
Custom Reports

4.48/5 ★

Read Reviews (234)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.63/5 ★

Read Reviews (34)
Analytics

4.55/5 ★

Read Reviews (215)
Custom Reports

4.48/5 ★

Read Reviews (234)

Software Failure Risk Guidance

?

for Wordsmith

Overall Risk Meter

Low Medium High

Top Failure Risks for Wordsmith

Automated Insights Profile

Company Name

Automated Insights

HQ Location

512 South Mangum Street, Ste 400, Durham, NC 27701, US

Employees

51-100

Social

Financials

SERIES B