SmartBots Overview
SmartBots addresses the challenge of deploying AI agents quickly and effectively. It offers a platform for building and launching custom AI agents in days, not months. This capability is crucial for support teams and businesses needing rapid AI integration. SmartBots provides pre-built templates and enterprise integrations, facilitating seamless deployment across various channels. The platform supports secure deployment options on SaaS, AWS, Microsoft Azure, and Google Cloud, ensuring flexibility and security. By choosing from different AI models, businesses can tailor solutions to specific needs, enhancing knowledge access and business intelligence. This approach helps organizations leverage AI to improve customer interactions and operational efficiency.
Use Cases
Customers recommend Engagement Management, Knowledge Management, Onboarding, as the business use cases that they have been most satisfied with while using SmartBots.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using SmartBots.
SmartBots Use-Cases and Business Priorities: Customer Satisfaction Data
SmartBots works with different mediums / channels such as Phone Calls.
SmartBots's features include Bot, Intelligent Assistant, and Personalization. and SmartBots support capabilities include 24/7 Support, AI Powered, Email Support, etc. also SmartBots analytics capabilities include Analytics, and Custom Reports.
SmartBots, livepro, Panviva, Gainsight Customer Communities (formerly Insided), Comm100, etc., all belong to a category of solutions that help Conversational Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
SmartBots is a Conversational AI Platform that enables enterprises to build chatbots and virtual assistants for improved user engagement. It offers integration with various channels and systems, advanced analytics, and pre-built templates.
Comprehensive Insights on SmartBots Use Cases
How does SmartBots facilitate Engagement Management?
What makes SmartBots ideal for Knowledge Management?
What makes SmartBots ideal for Onboarding?
How does SmartBots facilitate Helpdesk Management?
What makes SmartBots ideal for Measuring Customer Satisfaction?
11+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well SmartBots solved their Conversational Intelligence needs. Cuspera uses 641 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Intelligence needs.
Video
SmartBots Studio: Redefining CX Excellence
Frequently Asked Questions(FAQ)
for SmartBots
What is SmartBots?
SmartBots is a Conversational AI Platform that helps enterprises build and manage AI-powered conversational interfaces in the enterprise ecosystem to improve the engagements and user experience. It is used by enterprises to build conversational user interfaces, chatbots and virtual assistants for a variety of use cases. It provides frustration free and frictionless experience, and improved customer retention rates.
It manage and track multiple channels right from the Smartbots Platform, transfer the conversation to a human agent on demand or for conversations the assistant, keeps the human in the loop and makes sure customer and given the right attention when required, pre-built smart skills, conversational intelligence, connect to any enterprise system with smart and secure integration framework, and monitor the performance of the virtual assistant with advanced analytics tool.
It offers integration into chat interfaces such as messaging platforms, social media, SMS, website chat, etc and enterprise systems such as Salesforce, SAP, or similar. It offers several modules that heavily lifts most of the complex BOT building functionalities and needs. The platform offers pre-built templates, enterprise connector configuration capabilities, and omnichannel integration features. The SmartML and SmartAI modules ensure enterprise specific language learning and artificial intelligence capabilities.
What is SmartBots used for?
What are the top features of SmartBots?
What are SmartBots alternatives?
Where is SmartBots located?
Peers used SmartBots for engagement management and knowledge management
SmartBots Competitors
SmartBots Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (97) |
| Analytics | Read Reviews (39) |
| Custom Reports | Read Reviews (44) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (97) |
| Analytics | Read Reviews (39) |
| Custom Reports | Read Reviews (44) |
Software Failure Risk Guidance
?for SmartBots
Overall Risk Meter
Top Failure Risks for SmartBots
Quantum BOTS Inc. News
Maya – A virtual assistant to support and engage sales force
The post Maya – A virtual assistant to support and engage sales force appeared first on SmartBots.
Prompt Engineering: Unleashing the Power of LLMs in Conversational AI Solutions
The post Prompt Engineering: Unleashing the Power of LLMs in Conversational AI Solutions appeared first on SmartBots.
Quantum BOTS Inc. Profile
Company Name
Quantum BOTS Inc.
Company Website
https://www.smartbots.ai/HQ Location
8951 Collin McKinney Pkwy, Suite 1101 McKinney, TX, 75070, USA
Employees
11-50
Social
Financials
PRIVATE
