Monday.com Overview

monday.com is an open platform enabling custom tool creation for work management. It offers a new way of working efficiently.

Use Cases

Customers recommend Collaboration, Workflow Management, Engagement Management, as the business use cases that they have been most satisfied with while using Monday.com.

Other use cases:

  • Communication Management
  • Onboarding
  • Sales Document Management
  • Content Management
  • Social Media Management
  • Campaign Management
  • Helpdesk Management
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Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Monday.com.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Scale Best Practices
  • Launch New Products
  • Improve Visibility
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Digital And Social Presence
  • Shorten Ramp Up Time
  • Build Brand Awareness
  • Manage Risk
  • Improve ROI
  • Improve Navigation
See all business priorities See less business priorities

Monday.com Use-Cases and Business Priorities: Customer Satisfaction Data

Monday.com works with different mediums / channels such as E-Mail.

Monday.com's features include Personalization, Templates, Alerts: Popups & Notifications, etc. and Monday.com support capabilities include Chat Support, Phone Support, 24/7 Support, etc. also Monday.com analytics capabilities include Custom Reports, and Analytics.

Reviews

"monday.com gives us the power to run all of our processes, remotely. Our communication and collaboration are as seamless as if we are sitting in the same room." - Patrick Hoban

Peer review evidence (same sources as the product rating summary)

"...Monday.com is very helpful to keep track of tasks (such as emails) when you are collaborating with colleagues...." Peer review by Ana A, Associate Web Designer
"...You can create your board and control workflow for both yourself and your team...." Peer review by Sam Y, Singer/ Song Writer, Transportation/Trucking/Railroad
"...The tools are simple and straight-forward for inputting accounts and creating the timeline and follow ups needed to be successful in closing sales...." Peer review by Tisha Fritz

Monday.com, Prism PPM (formerly WorkOtter), Xodo Sign (formerly eversign), Submittable, TaxDome, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Monday.com

Top Industries

  • Marketing and Advertising
  • Financial Services
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Monday.com is popular in Marketing And Advertising, Financial Services, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Monday.com Customer wins, Customer success stories, Case studies

What solutions does Monday.com provide for Collaboration?

What makes Monday.com ideal for Workflow Management?

What solutions does Monday.com provide for Engagement Management?

How does Monday.com facilitate Communication Management?

What Are the key features of Monday.com for Onboarding?

109 buyers and buying teams have used Cuspera to assess how well Monday.com solved their Project Management needs. Cuspera uses 8964 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

CUSTOMERS TESTIMONIALS
Monday.com testimonial

Patrick Hoban

Co-Founder & CEO

Parvenu

monday.com gives us the power to run all of our processes, remotely. Our communication and collaboration are as seamless as if we are sitting in the same room. Testimonial By Patrick Hoban
Monday.com testimonial

Samyuktha Shivakumar

Global Marketing Operation Manager

ThoughtWorks

Thanks to monday.com, we are now able to budget the team’s time and efforts much more scientifically, leading to increased operational efficiency. Testimonial By Samyuktha Shivakumar
Monday.com testimonial

Deepa Shah

VP of Innovation

Entrepreneur

The transition to working from home has been seamless, and we’re still getting a lot of work done. Testimonial By Deepa Shah
CUSTOMERS TESTIMONIALS
Monday.com testimonial

Patrick Hoban

Co-Founder & CEO

Parvenu

monday.com gives us the power to run all of our processes, remotely. Our communication and collaboration are as seamless as if we are sitting in the same room. Testimonial By Patrick Hoban
Monday.com testimonial

Samyuktha Shivakumar

Global Marketing Operation Manager

ThoughtWorks

Thanks to monday.com, we are now able to budget the team’s time and efforts much more scientifically, leading to increased operational efficiency. Testimonial By Samyuktha Shivakumar
Monday.com testimonial

Deepa Shah

VP of Innovation

Entrepreneur

The transition to working from home has been seamless, and we’re still getting a lot of work done. Testimonial By Deepa Shah
 

Airbnb - Hospitality - Very Large

Monday.com and Airbnb Are Putting Numbers Behind AI’s ROI

San Francisco, USA

Monday.com reported a significant increase in annual recurring revenue from its AI products, which doubled between Q1 and Q2 2026, now representing 17% of net new ARR. Airbnb highlighted a 16% reduct...ion in customer support costs per booking due to AI, demonstrating AI's impact on both revenue and cost efficiency.

Read on →
 

monday.com's 25% Surge Shows AI Is Turning Workflow Automation Into a ...

monday.com experienced a 25% stock surge following its Q1 2026 earnings, driven by its shift to an AI work platform with consumption-based pricing. The company reported $351.3 million in revenue, a 2...4% YoY increase, and raised its FY2026 revenue outlook to $1.47 billion. The introduction of AI features like Sidekick and a credit-based model aims to enhance revenue through AI-driven automation.

Read on →
 

ThoughtWorks - Information Technology And Services - Large

Chicago, USA

monday.com helped ThoughtWorks improve global team collaboration by 73%. The marketing team centralized all communication and project tracking on the platform. This led to a 55% reduction in email co...mmunication and a 41% drop in conference calls. Asset and approval processes improved by 62%. Team leads gained better visibility and control over resource allocation. monday.com automations simplified workflows and increased operational efficiency.

 

Seer Interactive - Marketing And Advertising - Medium

Philadelphia, USA

Seer Interactive used monday.com Work OS to streamline project management and improve transparency. The agency replaced Google Sheets with a unified dashboard, giving leadership real-time visibility ...into client projects. Automations saved 603,000 human actions, and collaboration improved by 65%. Seer achieved a 95% adoption rate of monday.com across the company, saving 1.6 hours per person each week.

 

RMI - Non Profit Organization Management - Medium

Basalt, USA

RMI used monday.com to centralize and automate HR processes. The platform helped RMI save over 85,000 hours per year and achieve a 16X ROI. With monday.com, RMI improved candidate tracking, streamlin...ed interview coordination, and enhanced onboarding. Automations reduced manual work and errors. The HR team now collaborates better and delivers a smoother candidate experience.

 

Officeworks - Retail - Large

Melbourne, Australia

Officeworks used monday.com to replace over 635 working spreadsheets and cut more than 10,000 emails. The platform helped teams manage planograms, product launches, and inventory with one system. Tea...ms now track tasks, deadlines, and updates in real time. Automated workflows and dashboards reduced manual work and improved collaboration. Managers balance workloads better and save time on reporting. Officeworks expanded monday.com use to more departments after seeing these results.

Everything you can do with monday.com

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Monday.com

What is Monday.com?

Monday.com is a Work OS platform that enables Enterprises to test, track, collaborate and manage workflow, in a secure environment. It can be used by Remote work teams, Marketing, Software Development, HR, Sales and others.

Monday.com, provides the templates and drag and drop building blocks that enables remote workers to start functioning faster. It provides a board which is a customizable table for viewing daily progress and managing workflows and projects. More automated processes and analytics, in addition to integration with the tools in use already are some of the other features available on Monday.com

Enterprises can use Monday.com’s quick app building feature, for planning, running and tracking of any project or process. Monday.com can be deployed on mobile devices or web.

What is Monday.com used for?

Monday.com is a Project Management Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Collaboration, Workflow Management and Engagement Management .

What are the top features of Monday.com?

Personalization, Templates and Alerts: popups & Notifications are some of the top features of Monday.com.

Who uses Monday.com?

Monday.com is used by Marketing And Advertising, Financial Services and Information Technology And Services among other industries.

What are Monday.com alternatives?

Prism PPM (Formerly WorkOtter), Xodo Sign (Formerly Eversign), Submittable and TaxDome are popular alternatives for Monday.com.

Where is Monday.com located?

Monday.com is headquartered at 52 Menachem Begin road , 13 Floor, Tel Aviv, Israel 6713701, IL.
lightning

Peers used Monday.com for collaboration and workflow management

Monday.com Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.32/5

Read Reviews (5)
Custom Reports

4.27/5

Read Reviews (1945)
Analytics

4.06/5

Read Reviews (77)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.32/5

Read Reviews (5)
Custom Reports

4.27/5

Read Reviews (1945)
Analytics

4.06/5

Read Reviews (77)

Software Failure Risk Guidance

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for Monday.com

Overall Risk Meter

Low Medium High

Top Failure Risks for Monday.com

monday.com Ltd News

Product

Monday.com Expands AI Agents for Business Workflow Automation

Monday.com expands its AI strategy by introducing AI agents and an AI assistant to automate business workflows. The platform integrates with existing systems like Slack and Salesforce, enhancing business process automation and application development. The AI agents help streamline tasks, improve inventory management, and support decision-making while ensuring data security and governance.

Financial

Monday.com Ltd. Reports Earnings Results for the Second Quarter and Six Months Ended June 30, 2026

monday.com Ltd. announced its financial results for Q2 and the first half of 2026, reporting a 21.9% increase in quarterly sales to USD 364.62 million and a net income of USD 3.46 million. The company also reported a 23.1% increase in sales for the first half of the year, reaching USD 715.89 million.

Product

monday.com and Slack Integration

monday.com has announced an integration with Slack, enabling users to convert Slack conversations into actionable workflows within monday.com's platform. This integration facilitates seamless updates between monday.com and Slack, enhancing remote team collaboration and project execution.

Product

Slack & monday.com integration

monday.com has integrated with Slack to enhance communication and project management. This integration allows users to sync conversations, receive updates, and track changes across both platforms. Users can mention @monday in Slack to access project statuses and create tasks without leaving the chat, improving team communication and time management.

monday.com Ltd Profile

Company Name

monday.com Ltd

Company Website

https://monday.com/

HQ Location

52 Menachem Begin road , 13 Floor, Tel Aviv, Israel 6713701, IL

Employees

101-250

Social

Financials

SERIES D