cuspera logo CUSPERA

Qualtrics Connect: Reviews, Testimonials and Expert Opinions

4.17 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(1566)
(1566)

Digitally engage with the customers across channels to improve customer experience

Top 15 Qualtrics Connect Alternatives

Khoros Care

Digital customer care with AI-powered workflows and operational analytics

4.36

Khoros Care Icon

Khoros Care

4.36
★★★★★
★★★★★
Digital customer care with AI-powered workflows and operational analytics

Khoros Care is a digital customer care with AI-powered workflows and operational analytics while deflecting call volume and cutting costs. It helps to improve digital and social presence, improve ROI and improve brand engagement. ...

It helps to reach the right channels for the right reasons, and increases customer NPS and maximizes efficiency. Its AI-powered workflows and operational analytics support to deliver the brands’ best customer experience and also helps in managing digital conversations.

Some of its features include digital messaging on the customers’ channel of choice, monitor and respond on social channels, chat with customers in real-time, AI-powered Khoros Bot to scale operations and so on.

Read more

Khoros Marketing

Social Media Marketing Software to organize and measure the performance of social media campaigns

4.26

Khoros Marketing Icon

Khoros Marketing

4.26
★★★★★
★★★★★
Social Media Marketing Software to organize and measure the performance of social media campaigns

Khoros Marketing is a social media marketing platform that helps businesses organize and measure the performance of sales campaigns using actionable analytics. It enables clients to orchestrate, govern, engage, and measure integrated social marketing operations to aid with brand affinity and protection. ...

Khoros Marketing users can plan and manage multiple social campaigns in real-time by consolidating channels and content to connect with audiences. Teams have access to in-app chat and shared, global calendars, enabling all collaborators to be informed and involved during the campaign planning process. Content categorization enables filtering and routing using content tags, themes, and permissions so previous and active campaigns can be easily searched and located.

Khoros Marketing features include social marketing, performance metrics, configurable dashboards, intelligent insights, real-time and historical social listening data, and more. Khoros Marketing intelligence provides insights to help identify audiences, content, and markets in order to generate informed messages for timely delivery in the most effective locations. With real-time analytics, users can assess audience demographics, relevant influencers, social media trends, and top performing content so campaigns can be adjusted to respond to market changes and remain relevant and appealing.

Read more

BrandMentions

Upgrade the way you monitor your brand & competitors

4.53

BrandMentions Icon

BrandMentions

4.53
★★★★★
★★★★★
Upgrade the way you monitor your brand & competitors

BrandMentions is a web and social media monitoring tool. It allows its users to monitor their brand and competitors accurately. BrandMentions allows users to track and engage in online ...

Key features include gaining instant insights about any business, identifying business opportunities, performing efficient web and social listening, keeping the company's online reputation in control, and more.

Read more

Sprinklr Social

Delivers a positive experience that’s true to your brand

3.97

Sprinklr Social Icon

Sprinklr Social

3.97
★★★★★
★★★★★
Delivers a positive experience that’s true to your brand

Sprinklr Social enables AI-powered listening and engaging on all social and messaging channels to provide better customer engagement at a reduced cost, increased revenues and manage brand risk. ...

The Engage feature enables the creation of content that sparks engagement across the social and messaging channels, publishes content ensuring adherence to brand guidelines and tone, and enables responses at scale with AI-supported suggestions to responses

Read more

Kontentino

Simplifying Social Media Approval Workflow

4.70

Kontentino Icon

Kontentino

4.70
★★★★★
★★★★★
Simplifying Social Media Approval Workflow

Kontentino is a Social media management tool that can be used for planning, collaboration and approvals for social media content. It is built primarily for agencies, but also has an Enterprise solution with features required for large enterprises. It can be used by businesses of all sizes. ...

Kontentino’s Social media planning, collaboration & publishing feature includes a tool for creating a social media content calendar using simple drag and drop features. It provides a customisable content labelling feature that enables filtering of content based on the topic, theme or overall goal.

Kontentino’s Content creation feature enables creation of a Post checklist with a set of rules for social media content posts, Page tagging feature, Translations enabling posting of international content in local markets and picture enhancements and branding.

Read more

Napoleoncat

Analytics, engagement & publishing platform for social media marketing

4.53

Napoleoncat Icon

Napoleoncat

4.53
★★★★★
★★★★★
Analytics, engagement & publishing platform for social media marketing

NapoleonCat is a social media tool that takes social media marketing to new heights by using actionable analytics and automated customer service solutions. It helps to improve efficiency, digital, and social presence. ...

It is a platform that helps to monitor, analyze, automate, schedule, report, and optimize actions seamlessly. It helps to build social media marketing strategies and monitors competitors to improve social media marketing results. It also interacts with customers across multiple social media channels to create a great customer experience.

NapoleonCat features assist in creating data dashboards for influencers to share real-time data with brands and negotiate better rates for sponsored content. It boosts social media marketing with automation tools, monitors, and showcases social media marketing performance using comprehensive reports and automatically publishes the content on social media.

Read more

synthesio

Profiler for Audience Insights to run demographic audience analysis

4.35

synthesio Icon

synthesio

4.35
★★★★★
★★★★★
Profiler for Audience Insights to run demographic audience analysis

Synthesio is a Social Media Marketing Software to measure the impact of online conversations against their business goals. Whether an organization’s social team is built within marketing or crosses multiple departments, business units or geographies, Synthesio helps teams listen, analyze, and engage with consumer conversations across social and mainstream media within one platform. ...

Synthesio provides the tools to take conversations from the social web and convert them into information that can fuel smart, data-driven decision-making across the organization. The Synthesio Social Listening Dashboard is the interface within the Synthesio Social Intelligence Suite where data from one or more related queries are displayed both quantitatively and qualitatively. Synthesio Profiler makes surfacing audience insights easy with consumer profiling that harnesses the data that lies behind the world’s largest social networks. Profiler features out-of-the-box audience personas filled with granular information on the demographics, behaviors, and interests of your target consumer.

Synthesio Beam is a real-time social media command center that visualizes social KPIs in a multi-screen display suitable for sharing. Beam let's optimize campaign content on-the-fly with real-time feedback from end customers and online audiences, and can be sure that brand channels and messaging are exceeding industry benchmarks.

Read more

Smhack

SMhack: Social Media Management Software

4.39

Smhack Icon

Smhack

4.39
★★★★★
★★★★★
SMhack: Social Media Management Software

SMhack is a Social media management software that can be used by Social Media managers from Businesses and Agencies for scheduling, monitoring and publishing social media content. SMhack is used ...

SMhack features include Engage, Publish, Analyze, Competitor tracking, Content Library and White Labelled solution for Agencies and Resellers. The White Labelling feature enables rebranding of the product and hosting it with the brand name, URL, and logo of the business with facility to create tiered pricing for their clients.

SMhack Engage feature provides a Social Inbox for filtering messages by profiles. It supports assigning user roles for teams to collaborate with approvals, reviews and messages that need immediate attention. The Publish feature allows single window publishing of content to multiple channels and scheduling content for later auto-publishing or manual.

Read more

Determ

Online Media Monitoring and Analytics software

4.68

Determ Icon

Determ

4.68
★★★★★
★★★★★
Online Media Monitoring and Analytics software

Determ is an online monitoring and analytics platform that helps to monitor online mentions of the brand, company, and competitors in real time. It helps to improve brand engagement and digital and social presence. ...

Determ is a powerful combination of media monitoring and intelligence that analyses what people are saying, finds influencers, compares with competitors, and creates reports in minutes.

Some of its features include website and social media monitoring, powerful search filters to fine-tune results, data analysis dashboards, real-time alerts, unlimited users per account, and many more.

Read more

Dash Hudson

Visual Marketing Software for Brands to accelerate growth and predict performance of visual assets

4.66

Dash Hudson Icon

Dash Hudson

4.66
★★★★★
★★★★★
Visual Marketing Software for Brands to accelerate growth and predict performance of visual assets

Dash Hudson is a Visual Marketing software for enhancing brand growth by predicting performance of visual assets across key marketing and ecommerce channels. It can be used across industries such as Automotive, Consumer Electronics, Media, Retail, Financial Services and more. ...

The software enables data-based decisions through performance insights, and increases brand growth by using the data and insights to tweak marketing strategies. It also provides the monetary value of each influencer relationship through its Influencer Report, that helps in deciding on the right people for the brand. The LikeShop feature enables converting engaged audiences into customers by directing them to landing pages that provide the check-out process for product purchase and payment.

Other features include Spirit Galleries that hold photos and images for use in websites and marketing ad campaigns, facility to leverage UGC for driving organic traffic and conversions, and dashboards and reports providing insights from marketing channels.

Read more

Crisp Customer Messaging Platform

Customer Messaging Platform For Startups & SMB's - Crisp

4.56

Crisp Customer Messaging Platform Icon

Crisp Customer Messaging Platform

4.56
★★★★★
★★★★★
Customer Messaging Platform For Startups & SMB's - Crisp

Crisp Customer Messaging Platform is a multichannel customer messaging platform that unifies external and internal communication into one inbox. It helps to increase sales and revenue and improve internal communications. ...

Crisp is an online chat service that enables website visitors to communicate directly with service representatives through various social media platforms.

Some of the features used by Crisp platform that helps to communicate with the customers include engaging website visitor using live chat, improve leads and customers knowledge, build automated conversation, boost the campaigns by sending email and in-app messages, connect Crisp to favorite apps and many more.

Read more

Zingtree

Create Interactive Decision Trees with Zingtree

4.37

Zingtree Icon

Zingtree

4.37
★★★★★
★★★★★
Create Interactive Decision Trees with Zingtree

Homerun

Streamline your entire hiring process with a fast & friendly tool

4.26

Homerun Icon

Homerun

4.26
★★★★★
★★★★★
Streamline your entire hiring process with a fast & friendly tool

Homerun is a hiring platform embracing culture, creativity, and community enabling it to attract better candidates and streamline the entire hiring process. Homerun brings everything together in ...

Some of its features include a centralized dashboard, visual hiring pipeline, shared email inbox, event scheduler to invite the team to join in, hiring better together with team notes and clear insights, dedicated career page, and more.

Read more

Khoros Care

Digital customer care with AI-powered workflows and operational analytics

4.36

Khoros Care Icon

Khoros Care

4.36
★★★★★
★★★★★
Digital customer care with AI-powered workflows and operational analytics

Khoros Care is a digital customer care with AI-powered workflows and operational analytics while deflecting call volume and cutting costs. It helps to improve digital and social presence, improve ROI and improve brand engagement. ...

It helps to reach the right channels for the right reasons, and increases customer NPS and maximizes efficiency. Its AI-powered workflows and operational analytics support to deliver the brands’ best customer experience and also helps in managing digital conversations.

Some of its features include digital messaging on the customers’ channel of choice, monitor and respond on social channels, chat with customers in real-time, AI-powered Khoros Bot to scale operations and so on.

Read more

Imagen Platform

Imagen: Media Asset Management and Content Distribution

4.09

Imagen Platform Icon

Imagen Platform

4.09
★★★★★
★★★★★
Imagen: Media Asset Management and Content Distribution