Reflektion Overview

Reflektion delivers individualized content in real-time across key touchpoints to enhance customer engagement and increase revenue. Its AI-powered platform personalizes shopping experiences by predicting and responding to shopper preferences and intent.

Use Cases

Customers recommend Engagement Management, Merchandising, Social Media Analytics, as the business use cases that they have been most satisfied with while using Reflektion.

Other use cases:

  • Funnel Analysis
  • Products & Pricelist Management
  • Customer Feedback Management
  • Customise Loyalty Program
  • Digital Marketing
  • Helpdesk Management
  • Contacts History
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Reflektion.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Improve Digital And Social Presence
  • Improve ROI
  • Improve Brand Engagement
  • Grow Market Share
  • Increase Average Basket Value
  • Reduce Bounce
  • Improve Efficiency
  • Increase Customer Life Time Value
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Reflektion Use-Cases and Business Priorities: Customer Satisfaction Data

Reflektion works with different mediums / channels such as Website.

Reflektion's features include Personalization, Dashboard, Landing Page, etc. and Reflektion support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Reflektion analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Reflektion has a very capable AI tool that allows us to see performance in their customer engagement console as well as set up boost, bury, blacklist, and insert rules per business requirements...." Peer review by Bill F, Sr. Front End Development Manager, Retail

Reflektion, AfterShip, Fresh Relevance, Segmentify, Barilliance, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Reflektion

Top Industries

  • Retail
  • Apparel & Fashion
  • Sports

Popular in

  • Large Enterprise
  • Small Business
  • Enterprise

Reflektion is popular in Retail, Apparel & Fashion, and Sports and is widely used by Large Enterprise, Small Business, and Enterprise.

Comprehensive Insights on Reflektion Use Cases

How can Reflektion enhance your Engagement Management process?

What solutions does Reflektion provide for Merchandising?

What solutions does Reflektion provide for Social Media Analytics?

How does Reflektion address your Funnel Analysis Challenges?

How does Reflektion address your Products & Pricelist Management Challenges?

29+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Reflektion solved their E-Commerce Software needs. Cuspera uses 1066 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Reflektion case study
Sports
Sports
Case Study SportChek

Sport Chek and Shoppers Share the Win with Relevant Product Recommendations

Read More
Reflektion case study
Apparel & Fashion
Apparel & Fashion
Case Study O’Neill

How O’Neill Boosted eCommerce Sales by Applying a 60 Year Old Approach to Retail

Read More
Reflektion case study
Internet
Internet
Case Study Hepsiburada

How Reflektion helped Hepsiburada in Maximizing Customer Relevance

Read More

Frequently Asked Questions(FAQ)

for Reflektion

What is Reflektion?

Reflektion a Customer Engagement Platform that helps to deliver best-in-class, highly engaging, predictive, and individualized shopping experiences across all online to touchpoints. It helps to acquire customers, increase sales and revenue, and improve ROI.

Its AI-powered personalization platform listens to the behaviors of each shopper, utilizes artificial intelligence to calculate their preferences and intent, and then responds to every moment-to-moment interaction by displaying the most relevant content and products in real-time and across the digital touchpoints that matter most, including preview and site search, product recommendations, content personalization, category and landing pages, and email.

Reflektion’s features include turn site search into a personal shopper, hyper-personalize the customer journey, prioritize the most relevant products for each shopper on category pages, create and adjust personalized web or email content, and many more.

What is Reflektion used for?

Reflektion is a E-Commerce Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Merchandising and Social Media Analytics .

What are the top features of Reflektion?

Personalization, Dashboard and Landing page are some of the top features of Reflektion.

Who uses Reflektion?

Reflektion is used by Retail, Apparel & Fashion and Sports among other industries.

What are Reflektion alternatives?

AfterShip, Fresh Relevance, Segmentify and Barilliance are popular alternatives for Reflektion.

Where is Reflektion located?

Reflektion is headquartered at 1510 Fashion Island Blvd. Suite 100 San Mateo, California 94404 USA.
lightning

Peers used Reflektion for engagement management and merchandising

Reflektion Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.81/5 ★

Read Reviews (86)
Analytics

4.80/5 ★

Read Reviews (91)
Custom Reports

4.68/5 ★

Read Reviews (123)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.81/5 ★

Read Reviews (86)
Analytics

4.80/5 ★

Read Reviews (91)
Custom Reports

4.68/5 ★

Read Reviews (123)

Software Failure Risk Guidance

?

for Reflektion

Overall Risk Meter

Low Medium High

Top Failure Risks for Reflektion

Reflektion Profile

Company Name

Reflektion

Company Website

https://reflektion.com/

Year Founded

2012

HQ Location

1510 Fashion Island Blvd. Suite 100 San Mateo, California 94404 USA

Employees

51-100

Social

Financials

SERIES B