Siebel CRM Overview
Siebel CRM, a part of Oracle’s CX suite, offers comprehensive sales, marketing, and customer service solutions tailored to various industries. It maximizes business growth and customer experiences across all channels.
Use Cases
Customers recommend Engagement Management, Helpdesk Management, Sales Document Management, as the business use cases that they have been most satisfied with while using Siebel CRM.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Siebel CRM.
Siebel CRM Use-Cases and Business Priorities: Customer Satisfaction Data
Siebel CRM works with different mediums / channels such as Omnichannel. and Phone Calls.
Siebel CRM's features include Recording, Personalization, Dashboard, etc. and Siebel CRM support capabilities include Chat Support, Phone Support, Email Support, etc. also Siebel CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"...I also appreciate that it ties activities to users and includes information I'd need to contact those users to follow up...." Peer review by KC B, Logistics Sales Account Executive, Transportation/Trucking/Railroad
Siebel CRM, Suitecrm, LeadSquared Mobile CRM, workbooks.com, Salesforce Essentials, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Siebel CRM
Top Industries
- Information Technology and Services
- Computer Software
- Financial Services
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Siebel CRM is popular in Information Technology And Services, Computer Software, and Financial Services and is widely used by Large Enterprise, Enterprise, and Mid Market.
Comprehensive Insights on Siebel CRM Use Cases
How does Siebel CRM address your Engagement Management Challenges?
Why is Siebel CRM the best choice for Helpdesk Management?
How does Siebel CRM address your Sales Document Management Challenges?
What makes Siebel CRM ideal for Workflow Management?
What Are the key features of Siebel CRM for Campaign Management?
47+ more Business Use Cases
8 buyers and buying teams have used Cuspera to assess how well Siebel CRM solved their CRM needs. Cuspera uses 1836 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Frequently Asked Questions(FAQ)
for Siebel CRM
What is Siebel CRM?
Siebel CRM is a comprehensive customer relationship management (CRM) solution and a pioneer in the sales force automation. It is designed to assist enterprises to manage their customer experiences. It includes a range of sales, marketing and customer service applications tailored to various industries.
Siebel CRM enables businesses to maximize the growth of their top and bottom line and deliver exceptional experiences to their customers across all channels, touchpoints, and devices. It provides users with a vast range of sales, marketing and customer service capabilities and tools that are designed to fit the best practices.
Siebel CRM provides transactional, analytical, and engagement tools and capabilities to help users get the job done. Its capabilities are rooted in sales force automation, it is also able to support conventional processes including managing marketing campaigns and tickets, performing sales collaboration, capturing quotes and orders, rolling out loyalty programs, handling events, setting up a help desk, and offering customers self-service, to name some.
What is Siebel CRM used for?
What are the top features of Siebel CRM?
Who uses Siebel CRM?
What are Siebel CRM alternatives?
Where is Siebel CRM located?
Peers used Siebel CRM for engagement management and helpdesk management
Siebel CRM Competitors
Siebel CRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (21) |
| Analytics | Read Reviews (136) |
| Custom Reports | Read Reviews (202) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (21) |
| Analytics | Read Reviews (136) |
| Custom Reports | Read Reviews (202) |
Software Failure Risk Guidance
?for Siebel CRM
Overall Risk Meter
Top Failure Risks for Siebel CRM
Oracle Corporation News
Nashville Metro Government Selects Oracle Fusion Cloud Applications to Support Growing Population and Fiscal Responsibility - Quantisnow
Nashville Metro Government chooses Oracle Fusion Cloud Applications to manage population growth and fiscal responsibility.
Essex NHS trusts to deploy Oracle Health EPR system - UKAuthority.com
Essex NHS trusts will use Oracle Health's EPR system.
Nashville Metro Government Selects Oracle Fusion Cloud Applications to Support Growing Population and Fiscal Responsibility - Oracle
Nashville Metro Government chooses Oracle Fusion Cloud Applications to manage its growing population and fiscal responsibilities.
Oracle Corporation Feeds
Oracle Sets the Date for its Second Quarter Fiscal Year 2025 Earnings Announcement
Oracle announced the date for its second quarter fiscal year 2025 earnings release.
Oracle Corporation Profile
HQ Location
500 Oracle Parkway Redwood Shores, CA 94065
Employees
10001+
Social
Financials
IPO
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