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SmartBots: Reviews, Testimonials and Expert Opinions
(641)Conversational AI for Enterprises
Top 19 SmartBots Alternatives
Wordsmith
Natural language generation platform that transforms data into insightful narrative.
Wordsmith is a Natural Language Generation platform that automatically creates a written narrative from data so that organizations can make informed decisions faster. It helps companies in data-driven industries, including financial services, e-commerce, real estate, business intelligence, media and many others, achieve content scale, efficiency and personalization. ...
Wordsmith gives companies complete control over transforming data into insightful narrative, all at an unprecedented speed and scale. It is a self-service platform that enables complete narrative customization, real-time content updates, and a powerful API for flexible publishing. It update with filter and selection changes as viewers explore the dashboard, providing a relevant narrative about the visualization at hand.
Mindsay
Customer Service Automation
"The chatbot is a great tool in the context of COVID-19 when airlines need to be flexible for their customers. Mindsay’s speed and implementation of additional features are excellent. The platform is smooth, agile, and lean, making it very user-frien...dly.
"
- Rémi Vanbroeckhoven
Comm100
Omnichannel Customer Experience Platform | Live Chat ...
Comm100 is an enterprise omnichannel customer service software that enables businesses or organizations to communicate with their website visitors in real-time. It is designed to help businesses from all scales and industries improve customer satisfaction rates, and engage with their current and prospective customers in real time. It grows business and makes brands more reliable, and makes communication much more flexible. ...
It helps almost every sales team to track and identify potential buyers, and to address the concerns of the ones that are already on board. It stores communication records in a comprehensive database, and makes them accessible to all agents regardless of their location, communicate and assist each other, in order to deliver support, and seamlessly integrated with a variety of systems and applications, and priced reasonably to fit even the tightest budget and modest needs of businesses.
Key features include rule-based proactive chat, granular permission setting, team collaboration, surveys, chat histories, and more.
livepro
Customer Experience Knowledge Management
livepro is a knowledge management software designed for the companies to help enhance team learning, customer satisfaction and reduce cost on manual processes. The platform helps find answers ...
The data is collected across the processes to define KPIs like knowledge utilisation, customer behaviours and team behaviour. The tool allows publishing of knowledge in multiple locations directed towards different audiences ensuring right content reaches the right person.
inSided
All-in-one customer success engagement platform
inSided is a customer success community platform built to help B2B SaaS businesses improve customer success and retention. It helps to improve digital and social presence and enhance customer relationships. ...
It’s a self-service platform driving customer success, scaling support, increasing retention, and delivering the best product experience. inSided leverages the power of community to measurably improve customer engagement and self-service in Customer Success.
inSided features for efficient customer success include a community platform to scale support by letting users help each other, a knowledge base that provides users the answers to their questions and share the expert knowledge with the community, and in-product support to boost product adoption and reduce time to value new users and many more.
Panviva
Knowledge Management - Connect, Collaborate and Communicate
Panviva is an omnichannel Knowledge Management system designed for contact center, executives and digital evangelist to help improve employee performance and increase customer satisfaction. The ...
The built in knowledge ecosystem offers APIs to connect with all applications and channels. It offers Live APIs and content APIs to ensure right content is displayed to right user.
Wordsmith
Natural language generation platform that transforms data into insightful narrative.
Wordsmith excels in social media management and competitive intelligence, attracting mid to large enterprises in tech and media. SmartBots focuses on engagement and helpdesk management, offering robust AI features and 24/7 support for diverse user needs. Wordsmith suits tech-savvy marketing teams needing custom analytics, while SmartBots appeals to firms seeking consistent customer engagement solutions. ...
Mindsay
Customer Service Automation
"The chatbot is a great tool in the context of COVID-19 when airlines need to be flexible for their customers. Mindsay’s speed and implementation of additional features are excellent. The platform is smooth, agile, and lean, making it very user-frien...dly.
"
- Rémi Vanbroeckhoven
AX Semantics
Generate text from data with Natural Language Generation platform
AX Semantics is an AI-Powered Natural Language Generation Content Writing Software that generates text from data. It is widely used within the e-commerce, business, finance and media publishing sectors. Its SaaS-based software makes automated content generation accessible to customers of all sizes. ...
It effortlessly creates content that can populate an entire website, fill a news section with earnings reports, generate descriptions for retail items in e-commerce catalogs, produce social media content, and even create easy-to-read weather reports. It empowers writers and creative agencies to produce new, interesting material for brands that are easily and rapidly updated.
Some of its features include multi- and cross-language text generation, NLG output based on structured data, intuitive inline editor, easy-to-use interface, robust grammar UI, and interactive tutorials and live support.
Arria NLG Studio
Advanced configurable, self-use NLG authoring platform
Arria NLG Studio is a Natural Language Generation platform that extracts insights from complex data sources and communicates that information in natural language. Arria NLG Studio empowers ...
Through algorithms and modeling, it replicates the human process of expertly analyzing and communicating data insights, dynamically turning data into written or spoken narrative, at machine speed and on a massive scale.
ServisBOT
An AI Bot Platform for the Enterprise
ServisBOT is an AI Bot Platform that is designed to automate conversations and workflows through digital assistants. It helps businesses automate interactions across customer and employee journeys using AI. It simplifies key processes, achieves higher efficiencies and streamline operational costs, while driving growth and loyalty. ...
It offers an artificial intelligence engine to power virtual assistants and robotic process automation tools that manage an army of robots to respond to customers' request like scheduling appointments, providing quotations, renewing policies, managing accounts, and more, enabling companies to handle multiple customer or employee engagements, inbound requests, and proactive campaigns, on any digital channel.
Airim
Personalized Customer Education At Scale
Airim is a cloud-based customer engagement solution that has been created to close the information gap between a business and its consumers. It delivers targeted messages to visitors at the right time. ...
It is created to engage website visitors and provide them with the right responses based on webpage, intent and past behavior. The solution speeds up the visitors’ search for the right content and information, facilitating their purchase decision and helping them convert from visitors into actual buyers. It uses autonomous artificial intelligence to show the perfect content to users based on their in-app or on-site behavior, preferred language, demographics or acquisition channel, enabling users to get access to extremely personalized content and delivering stellar customer experience.
Key features include smart FAQs, ElasticSearch + Airim Magic, multiple contact options, embed forms and surveys, leave intent triggers, strong call to action, tooltips, customizable colors, and more. The platform integrates with various third-party applications such as Zendesk, Intercom, tawk.to, MailChimp, Zapier, Salesforce, Pipedrive, WhatsApp, and Facebook Messenger.
Article Forge
High quality, AI-powered article creation
Article Forge is an artificial intelligence-powered content writer that automatically generates complete high-quality, unique, SEO-friendly articles in less than 60 seconds. Its deep ...
Some of its features include AI-powered writer, human quality content, content passes Copyscape, one-click article generation, 60 second article turnaround, automatically posts to blogs and so on.
Floatbot
AI Chatbot and Voicebot platform that helps to Increase Customer Experience
Floatbot is a hybrid platform, that allows the development of both Chatbot and Voicebot within hours without coding. It allows rapid development and deployment with advanced bot builder also Increase the Customer Experience and CSAT score. ...
It helps to develop the multilingual Voicebot, integrated with the contact center, in hours without any coding with Floatbot’s bot builder and speech technologies, speech to text (ASR), text to speech (TTS). Enables to create comprehensive chatbots, using advanced workflow builder and conversational AI tools and Engages the customers where they spend most of their time. Bots build with the Floatbot platform are truly omnichannel, Chatbots on chat channels and Voicebot on voice channels.
Its features include NLP Engine to build a knowledge base, self-learning AI, voice biometric, speech to text and text to speech, and supervised learning to continuously improve bot performance.
7Targets AI Sales Assistant
Copy AI Assistant in email for automatic followup
7Targets is an AI assistant that significantly reduces follow-up efforts by auto-generating human-like follow-up messages and auto-scheduling them. Simply have to CC the AI assistant and she starts following up right away. Moreover, get incredible customer insights for the documents and brochures making the sales call - highly impactful and leave no leads behind! ...
