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SmartBots: Reviews, Testimonials and Expert Opinions
(641)Conversational AI for Enterprises
Top 7 SmartBots Alternatives
Wordsmith
Natural language generation platform that transforms data into insightful narrative.
Wordsmith is a Natural Language Generation platform that automatically creates a written narrative from data so that organizations can make informed decisions faster. It helps companies in data-driven industries, including financial services, e-commerce, real estate, business intelligence, media and many others, achieve content scale, efficiency and personalization. ...
Wordsmith gives companies complete control over transforming data into insightful narrative, all at an unprecedented speed and scale. It is a self-service platform that enables complete narrative customization, real-time content updates, and a powerful API for flexible publishing. It update with filter and selection changes as viewers explore the dashboard, providing a relevant narrative about the visualization at hand.
Mindsay
Customer Service Automation
"Thanks to the bot, we’ve been able to highlight the real value added by our customer service agents.
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- Josefien Essimel
Comm100
Omnichannel Customer Experience Platform | Live Chat ...
Comm100 is an enterprise omnichannel customer service software that enables businesses or organizations to communicate with their website visitors in real-time. It is designed to help businesses from all scales and industries improve customer satisfaction rates, and engage with their current and prospective customers in real time. It grows business and makes brands more reliable, and makes communication much more flexible. ...
It helps almost every sales team to track and identify potential buyers, and to address the concerns of the ones that are already on board. It stores communication records in a comprehensive database, and makes them accessible to all agents regardless of their location, communicate and assist each other, in order to deliver support, and seamlessly integrated with a variety of systems and applications, and priced reasonably to fit even the tightest budget and modest needs of businesses.
Key features include rule-based proactive chat, granular permission setting, team collaboration, surveys, chat histories, and more.
livepro
Customer Experience Knowledge Management
livepro is a knowledge management software designed for the companies to help enhance team learning, customer satisfaction and reduce cost on manual processes. The platform helps find answers ...
The data is collected across the processes to define KPIs like knowledge utilisation, customer behaviours and team behaviour. The tool allows publishing of knowledge in multiple locations directed towards different audiences ensuring right content reaches the right person.
inSided
All-in-one customer success engagement platform
inSided is a customer success community platform built to help B2B SaaS businesses improve customer success and retention. It helps to improve digital and social presence and enhance customer relationships. ...
It’s a self-service platform driving customer success, scaling support, increasing retention, and delivering the best product experience. inSided leverages the power of community to measurably improve customer engagement and self-service in Customer Success.
inSided features for efficient customer success include a community platform to scale support by letting users help each other, a knowledge base that provides users the answers to their questions and share the expert knowledge with the community, and in-product support to boost product adoption and reduce time to value new users and many more.
Panviva
Knowledge Management - Connect, Collaborate and Communicate
Panviva is an omnichannel Knowledge Management system designed for contact center, executives and digital evangelist to help improve employee performance and increase customer satisfaction. The ...
The built in knowledge ecosystem offers APIs to connect with all applications and channels. It offers Live APIs and content APIs to ensure right content is displayed to right user.
