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Verint Messaging: Reviews, Testimonials and Expert Opinions

4.57 5
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(1815)
(1815)

Customer Engagement on Private Messaging Channels

AI Powered

Top 32 Verint Messaging Alternatives : 2025

Opinion Stage

Create Quizzes & Surveys That Get Better Results

4.80

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Opinion Stage

4.80
★★★★★
★★★★★
Create Quizzes & Surveys That Get Better Results

Opinion stage is an interactive content creation platform that offers more engagement, leads, revenue and insights. It is suited for businesses looking to provide interactive customer experience that converts traffic to measure business growth. ...

It primarily features content marketing, lead generation, audience feedback & insights, ad revenue, online voting, assessment tool, product finder and quiz competitions. It offers deep insights on user engagement with powerful analytics dashboard that supports to increase revenue with ad visibility and click through rates.

It provides interactive content marketing campaigns that boosts engagement & social sharing, generates leads, increases lead conversion rate and extracts actionable insights. It offers both performance and result reports that show different visual displays and breakdown of the result.

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Qualified

Conversational sales and marketing platform to meet with VIPs in real time

4.76

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Qualified

4.76
★★★★★
★★★★★
Conversational sales and marketing platform to meet with VIPs in real time

Qualified is a Conversational Marketing platform that helps to meet with VIPs in real-time using live chat, chatbots, voice calls, and screen sharing. It allows buyers and sales reps to connect through real-time website conversations. ...

Qualified Live Chat and Chatbot platforms help companies capture more leads and grow their pipeline by taking action. It has influenced opportunities, pipeline, and deals won. It creates custom chatbots to engage visitors, qualifies prospects, and capture leads.

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Retently

Platform to Improve Customer Satisfaction with Net Promoter Score

4.70

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Retently

4.70
★★★★★
★★★★★
Platform to Improve Customer Satisfaction with Net Promoter Score

Retently NPS is a Customer Experience platform that provides a huge competitive edge to the business, allowing to understand the customer's love or hatred towards the product or service. This valuable feedback helps to retain more satisfied customers and also benefits from the positive word-of-mouth recommendations. ...

Satisfied clients help the company generate more leads and acquire more business which also increases the customer lifetime value, reduces the churn rate and finally generate more revenue.

Some of its features include cross-channel feedback with a greater response rate, automated follow-up and delivery of personalized experiences, creating personalized experiences using real-time data, capturing customers' feel about their product experience, understanding the customers across their product journey and more.

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Continually

Continually - Never miss a lead from your website. Convert more website visitors to customers by responding automatically.

4.68

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Continually

4.68
★★★★★
★★★★★
Continually - Never miss a lead from your website. Convert more website visitors to customers by responding automatically.

Continually offers a website chatbot builder and live chat to convert visitors into leads. The drag-and-drop builder requires no coding skills.

Ada

ADA X - eXperience Faster. More analytical Smartest.

4.64

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Ada

4.64
★★★★★
★★★★★
ADA X - eXperience Faster. More analytical Smartest.

Ada, ADA X, redefines content campaigns by streamlining creation, distribution, and measurement. The new version of the all-in-one marketing platform enhances efficiency and effectiveness.

Ambassify

Employee Engagement and Advocacy solution

4.59

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Ambassify

4.59
★★★★★
★★★★★
Employee Engagement and Advocacy solution

Ambassify is an employee engagement and advocacy solution that enables to manage and measure the employee engagement efforts. It helps to build brand awareness and improve ROI. Ambassify platform ...

Ambassify helps to increase workplace productivity through employee advocacy, boosts the social media reach and engagement, deal with negative comments and reviews, increase sales with a minimal investment in employee advocacy, and position the employees as thought leaders.

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SmartSurvey

Feedback Management Tool to create online surveys and forms

4.59

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SmartSurvey

4.59
★★★★★
★★★★★
Feedback Management Tool to create online surveys and forms

SmartSurvey is a feedback management platform that helps to create surveys, build questionnaires and analyze the results to gather the required information to make smart decisions. It helps to improve efficiency and build brand awareness. ...

SmartSurvey helps to get real-time feedback to retain business and build brand loyalty, increase employee productivity, engagement, and retention. It also identifies trends, validates research, and drives improvements.

Some of its features include providing customized features to create engaging smart surveys, delivering surveys across multiple platforms to engage with users anywhere, analyze data to reveal actionable insights to create opportunities and enable SSL encryption for safe and secure surveys.

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Zonka Feedback

Feedback Software & Survey App to collect feedback from customers and employees

4.55

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Zonka Feedback

4.55
★★★★★
★★★★★
Feedback Software & Survey App to collect feedback from customers and employees

Zonka Feedback is a Customer Feedback Software and Survey App that collects feedback from customers and employees with stunning CSAT, CES and NPS Surveys and actionable insights. It is designed for small businesses and enterprises to capture and analyze employee and customer feedback across all touchpoints, improve experiences, and accelerate business growth. ...

It captures experiences and feedback at all touchpoints including in-person, offline, online, email and SMS, and provides a space for active listening, real-time feedback reporting, insights and trends, and drive result-oriented actions to improve customer experience and close the Feedback Loop.

Some of its features include creating surveys, multilingual surveys, collecting feedback, closing feedback loops, reporting and analytics, NPS dashboard and reporting, alerts and notifications, multiple locations and chains, offline device tracking, APIs, and webhooks and integrations.

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Conversica

Conversica - Engage Prospects and Customers in Authentic Conversations over Email or SMS

4.52

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Conversica

4.52
★★★★★
★★★★★
Conversica - Engage Prospects and Customers in Authentic Conversations over Email or SMS

Conversica AI Assistants can be used to engage customers and prospects in conversations over email or SMS. This platform is used by companies to drive customer conversations at scale. AI ...

The system uses machine learning and training of responses to improve accuracy and quality of AI. Conversica integrates with all major CRM

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Bird (formerly MessageBird)

An omnichannel communications platform built for global scale

4.51

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Bird (formerly MessageBird)

4.51
★★★★★
★★★★★
An omnichannel communications platform built for global scale

MessageBird is an Omnichannel Communication platform to talk to the customers over any channel, for any use case, anywhere in the world. It helps to improve every interaction from personalized support and custom notifications to optimized authentications and video meetings. ...

It helps to improve the quality of existing channels like SMS, Voice or Email also adopts new ways of communicating through WhatsApp, Instagram or Google Maps and unifies all the communications into one shared inbox. It also helps with automated conversations and workflows to collect critical information upfront, reduce manual tasks, implement self-service flows, and route chats to the right agent.

Some of its features include marketing messages, push notifications, order updates, delivery alerts, two-way messaging, one-click video meetings, call-to-chat deflections, IVRs, chatbots and more.

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Sparkcentral

Customers service that fits their lifestyle

4.51

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Sparkcentral

4.51
★★★★★
★★★★★
Customers service that fits their lifestyle

Sparkcentral offers a SaaS platform for digital customer service to listen, support, and engage with the customers on channels they love. It provides a turnkey enterprise contact center solution integrating a wide range of asynchronous communication channels. It helps to establish thought leadership, enhance customer relationships and acquire customers. ...

Sparkcentral is a single platform with an Automated Message Distribution (AMD) engine that supports high-growth message volumes like the Automated Call Distribution (ACD). It integrates seamlessly into the enterprise contact center and also features a Virtual Agent Framework to let AI-powered chatbots collaborate with live agents in a way that yields the highest agent productivity and best customer experience.

Some of its features include managing all channels with one universal queue, move social conversations from public to private, bridge IVR and voice to messaging channels, take live chat to messaging during out-of-office hours and plenty more.

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Quiq Messaging

Quiq: Business SMS Text Messaging Solutions

4.50

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Quiq Messaging

4.50
★★★★★
★★★★★
Quiq: Business SMS Text Messaging Solutions

Quiq-messaging transforms CX with its AI-powered conversational platform. Schedule a demo or contact Quiq today.

Verloop

Verloop - Sign up now to boost your Customer Experience.

4.49

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Verloop

4.49
★★★★★
★★★★★
Verloop - Sign up now to boost your Customer Experience.

Verloop is an automation platform designed to offer customer support and engagement. It helps businesses deliver customer support, generate more leads, qualify leads, push relevant offers and more. ...

Verloop features include acquiring leads, engaging customers, extending support, create multilingual bots, be omnipresent, connect, sync data and automate workflows, a dashboard that will give detailed insights, lead generation, build better buying experiences, bid adieu to abandonment issues, improve marketing spend with efficiency, and more.

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Drift

Revenue Acceleration Platform for personalized customer experiences

4.47

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Drift

4.47
★★★★★
★★★★★
Revenue Acceleration Platform for personalized customer experiences

Drift is a Revenue Acceleration Platform that helps deliver personalized customer experiences in real time. The software combines Conversational Marketing and Conversational Sales, helping the marketing and sales teams to work together and deliver better customer experiences across the complete customer lifecycle. ...

Drift’s custom scripted chatbot, the AI-powered qualification bot, which is a self learning engine and continuously improves the answering experience for buyers, automatically qualifies the leads and sets up the next step in the engagement process. Drift Intel identifies the customer and collects past experience data, linking it with the current needs to give the customer conversation a personalized experience.

The Conversational Sales module helps build a healthy pipeline with the automatically qualified prospects, providing access to centralised data on the target customer behaviour and other insights. Real-time notifications to Sales reps helps them connect instantly with the target accounts, and saves time in setting up meetings. Drift Analytics and Insights provides website engagement metrics, and insights on what customers care for, helping in working out customer strategy, optimize engagement and ROI.

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Whisbi Platform

Whisbi: Conversational Sales & Marketing Platform

4.45

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Whisbi Platform

4.45
★★★★★
★★★★★
Whisbi: Conversational Sales & Marketing Platform

Whisbi Platform is a conversational commerce solution designed for live engagement and sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat. ...

Whisbi Platform allows users to embed a call-to-action button on the company's website. Whisbi Platform offers a reporting feature to track customer activity from the start to gain information in order to make more informed decisions about customer support and marketing activities. The conversational Chabot feature helps companies engage with leads and convert these leads into customers. Support is provided via a knowledge base.

By clicking the button initiates real-time video communication between customers and the service representative. At the end of the communication, the customers can share experiences regarding their purchases on social media. Users can also embed the live chat feature on their website to address customer queries more efficiently.

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Dashly

Dashly conversation platform

4.44

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Dashly

4.44
★★★★★
★★★★★
Dashly conversation platform

Dashly converts website visits into sales while retaining and reactivating users. The platform boosts engagement and customer retention effectively.

Zoho Survey

Survey Software to experience the craft of survey creation.

4.43

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Zoho Survey

4.43
★★★★★
★★★★★
Survey Software to experience the craft of survey creation.

Zoho Survey is a Survey Software - online survey and questionnaire creation software to collect data for customer satisfaction, feedback, business and research. Zoho Survey provides users with ...

Zoho Survey is designed to make survey creation and administration easy and painless. The system comes loaded with pre-built survey templates so you can create and conduct online surveys within minutes. You also have the option to produce a more custom template for more specific audiences and results

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Blue Platform

Blue | Experience Management | Software ...

4.40

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Blue Platform

4.40
★★★★★
★★★★★
Blue | Experience Management | Software ...

Blue-platform enhances key employee and student experiences through survey and evaluation automation. The Blue People Insight Platform supports organizational improvement.

Instabot

A Conversion Chatbot for Your Website

4.39

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Instabot

4.39
★★★★★
★★★★★
A Conversion Chatbot for Your Website

Instabot a Marketing Attribution platform is a conversion chatbot that understands the users, and then curates information, answers questions, captures contacts, and books meetings instantly. It helps to increase sales and revenue and improve ROI. ...

Instabot is a smart chatbot. Leveraging AI functionality and natural language processing (NLP), Instabot can gain knowledge quickly and answer hundreds of questions over time. It supports live chat with customers as well as see rich bot analytics, suggestions for optimization, and edit the bot on the fly.

Instabot features that increase conversions, understand the users and enhance lead generation include intuitive builder, schedule meetings directly in the bot, analyze and track popular bot flow, robust user-profiles, and many more.

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Maestro AI

Offer Online Natural & Autonomous Conversations at Scale

4.39

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Maestro AI

4.39
★★★★★
★★★★★
Offer Online Natural & Autonomous Conversations at Scale

Automat Conversational AI platform enables personalized one-to-one communications via conversational ads, messaging, web chat, and voice assistants. It helps to improve brand engagement and increase sales and revenue. ...

It brings the power of sales conversations to the website. It drives sales and builds trust at an unbelievable scale.

Automat Conversational AI technology platform enables brands to optimize and maximize their benefits at every possible turn. Its conversational experiences provides marketing and sales lift along with keeping the customers happier. Using AI technologies like conversation creator, automating conversation, product inventory management, and many more brings the power of sales conversations to eCommerce—at scale.

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Hustle

Peer to Peer Texting Platform

4.35

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Hustle

4.35
★★★★★
★★★★★
Peer to Peer Texting Platform

Hustle is the leading P2P text messaging platform for nonprofits, politics, labor, education, and government. It helps to improve internal communications and scale best practices. Hustle helps to ...

Hustle stays focused on the audience and goals, maximizes the value of real connection, one-to-one personal messaging making people more inclined to listen, and engage one-on-one with as many people and scale to success.

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Sprinklr Service

Leading digital-first, proactive customer service solution.

4.34

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Sprinklr Service

4.34
★★★★★
★★★★★
Leading digital-first, proactive customer service solution.

Sprinklr Service is a unified customer care platform for customer support and customer success teams to automate, resolve and measure customer support issues. It primarily helps with customer ...

It comes with automated technology focused on AI.

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Wufoo

Online Form Builder with Cloud Storage Database | Wufoo

4.33

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Wufoo

4.33
★★★★★
★★★★★
Online Form Builder with Cloud Storage Database | Wufoo

Wufoo's online form builder allows custom form creation in minutes. It supports registration, application, surveys, contact, and payment forms with cloud storage.

Spectrm

End-To-End Conversational Marketing For Enterprises & Startups

4.30

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Spectrm

4.30
★★★★★
★★★★★
End-To-End Conversational Marketing For Enterprises & Startups

Spectrm is a conversational marketing and intelligence platform that helps to unlock insights and revenue with smarter chatbots and automates the growth of the biggest messaging channels. It helps to scale best practices and improve ROI. ...

Spectrm helps to build a direct relationship with every customer at scale and provides superpowers to build a bot that the customers require by designing, measuring and optimizing the conversational marketing in one place. It even helps to design conversations, understand customers and also automates customer acquisition and customer experience with inbound chat funnels.

Some of its features include conversion designer, product feed integration, event tracking, lead lister audience segmentation, performance analytics, drip campaign builder, entrypoint generator, conversion mapper and many more.

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Customers.ai

B2C outbound marketing and sales automation for marketers and business owners

4.25

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Customers.ai

4.25
★★★★★
★★★★★
B2C outbound marketing and sales automation for marketers and business owners

Customers.ai is a B2C outbound marketing and sales automation tool to use and created with marketers and business owners in mind. Customers.ai offers simple solutions to big problems. Find more, ...

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SightMill Net Promoter Score Software

SightMill Helps You Measure Customer Satisfaction With Net ...

4.23

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SightMill Net Promoter Score Software

4.23
★★★★★
★★★★★
SightMill Helps You Measure Customer Satisfaction With Net ...

SightMill helps measure and improve customer satisfaction and employee engagement via email, SMS, website, and training events using Net Promoter Score software. Enhance feedback effortlessly.

Tall Bob

Better mobile experience with SMS and MMS

4.00

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Tall Bob

4.00
★★★★★
★★★★★
Better mobile experience with SMS and MMS

The complete mobile messaging platform, delivered with clever functionality, rich interactivity and unprecedented insights.

Saysimple

Customer Communication Management Software

4.00

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Saysimple

4.00
★★★★★
★★★★★
Customer Communication Management Software

Saysimple is a Customer Communication Platform bringing a wide range of different channels together into a single communication core. This helps resolve issues quickly with positive outcomes, such as streamlining customer journeys, increasing customer satisfaction and a better ROI for organizations building stronger relationships between companies and their customers. ...

Saysimple helps in answering the questions with ease on the channels they’re comfortable with. It analyzes the performance and productivity with deeper insights, securely integrated with customer contact software that helps manage customers and the team.

It helps in implementing WhatsApp business, enabling agent collaboration, reducing resolution times, transferring conversations into conversions, preferred customer communication channels and so on.

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DeskMoz

24x7 Live Chat Outsourcing service providing exemplary customer services

4.00

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DeskMoz

4.00
★★★★★
★★★★★
24x7 Live Chat Outsourcing service providing exemplary customer services

DeskMoz is a conversational marketing platform of 24x7 in-house operators for live chat, email management service and tickets management on the business website. DeskMoz helps to get the maximum out of the business with live chat support at the minimum cost and with minimum management. ...

DeskMoz’s in-house professional Outsource Chat Service live chat agents cost just a fraction of the in-house team budget. It helps with real-time sales lead notification via SMS and email, insightful dashboard, dedicated manager and a lot more. And every single message being sent to the invaluable website visitors results in more onsite conversion, lead generation and customer satisfaction.

Salient features of DeskMoz are 24x7 (350+ days) managed chat service, Committed uptime of more than 99%, Professional chat agents custom trained, Expert service methodology, White label chat software and services, Free set-up & customization of the free software and many more.

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ubisend

ubisend builds AI-driven enterprise grade chatbots for all ...

4.00

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ubisend

4.00
★★★★★
★★★★★
ubisend builds AI-driven enterprise grade chatbots for all ...

Ubisend provides enterprise chatbot infrastructure to scale chatbots and drive efficiency. Processes are automated, allowing employees to achieve more with fewer resources.

SkyStats

All-in-one Business Dashboard for WordPress

4.00

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SkyStats

4.00
★★★★★
★★★★★
All-in-one Business Dashboard for WordPress

Skystats provides analytics for social media. Insights are offered across multiple platforms.

JeffreyAI

Smart sales assistant - Jeffrey AI

4.00

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JeffreyAI

4.00
★★★★★
★★★★★
Smart sales assistant - Jeffrey AI

JeffreyAI offers AI-driven lead generation and management, as well as marketing automation and conversational support. Newsletters and other marketing tools are streamlined by this technology.