Customer stories

Product Business Settings

Xola is popular in Hospitality, Entertainment, and Sports industries and is widely used by Small Business, Enterprise, and Mid Market.

Integrations

Email Marketing
CRM
Marketing Automation
Project Management

Xola Product Overview

Xola serves as a pivotal tool for tour and activity providers, offering an online booking and distribution system. It aids businesses in reducing operational costs and expanding revenue streams. The platform's capabilities include streamlined booking processes and enhanced distribution channels, which directly support revenue growth. Xola is designed with mobility in mind, ensuring accessibility across mobile and tablet devices, which aligns with current industry trends towards mobile-first solutions. The system's adaptability is highlighted by over 100 upgrades, catering to various business needs. With 24/7 customer support, Xola ensures continuous assistance, addressing industry challenges related to customer service and operational downtime. This combination of features makes Xola a compelling choice for businesses seeking efficiency and growth in the competitive tour and activity sector.

How satisfied the customers are with Xola use-cases

Reviews

"...The pace in which new features are being added and the amount of interaction we as customers can have with the business...." Peer review by Matt Swulinski

Xola Customer Insights, Testimonials and Case Studies

How does Xola facilitate Helpdesk Management?

How does Xola address your Engagement Management Challenges?

How does Xola address your Sending & Publishing Communications Challenges?

What Are the key features of Xola for Rating And Review Management?

What makes Xola ideal for Social Media Analytics?

What is Xola used for?

Xola is a Meeting Management Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Helpdesk Management, Engagement Management and Sending & Publishing Communications .

What are the top features of Xola?

Personalization, Dashboard and Ticketing are some of the top features of Xola.

Who uses Xola?

Xola is used by Hospitality, Entertainment and Sports among other industries.

What are Xola alternatives?

Acuity Scheduling, BoardPAC, Appointlet and Skedda are popular alternatives for Xola.

Where is Xola located?

Xola is headquartered at San Francisco, California.

11 buyers and buying teams have used Cuspera to assess how well Xola solved their Meeting Management needs. Cuspera uses 2486 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Meeting Management needs.

Escape This Live Boise - Entertainment - Small

Xola booking system helped Escape This Live Boise automate 97% of their bookings. The business eliminated customer confusion and reduced manual work. Xola’s abandoned booking recovery program increas...ed sales. The company used Xola’s advanced features to add new revenue streams. Escape This Live Boise plans to open three new rooms after using Xola.

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Trapped RGV - Entertainment - Small

Xola helped Trapped RGV, an escape room business in South Texas, grow fast. The owner used Xola’s automated marketing and lightning deals to boost sales by 10% in one month. Xola’s dashboard made it ...easy to add new rooms and talk to customers. The Flex plan and capacity utilization report helped fill empty slots and increase revenue. Staff and customers found the booking and management process much easier.

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Tourscale - Entertainment

Xola helped Tourscale grow from one trolley pub to nearly 20 franchise locations. Tourscale needed booking software that was easy to use and could scale with their business. Xola provided simple onbo...arding, essential integrations, and responsive support. Tourscale streamlined daily operations and expanded quickly with Xola as a growth partner. The software supported both direct operations and franchisees.

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The Escape Game - Entertainment

Xola helped The Escape Game grow to 22 locations and launch virtual games. The Escape Game switched to Xola after outgrowing their old booking software. Xola gave them better tracking for bookings an...d advertising. The Escape Game used Xola to reduce booking friction for in-person and remote games. Xola became a key partner in their business growth.

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Black Hills Aerial Adventures - Entertainment

Xola helped Black Hills Aerial Adventures upgrade from a manual booking workaround to a modern online booking system. The company went live with Xola in just two weeks, including new websites. With X...ola, they saw a 25% increase in direct bookings and a 90% drop in no-shows. Revenue per flight increased by 40%. Customers found the booking process much easier and appreciated new features like split payments.

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United Escapes of America - Entertainment

Xola helped United Escapes of America grow from one to ten escape room locations after the COVID-19 pandemic. The owner, Danielle Tomerlin, used Xola to manage rapid booking changes and staff schedul...ing across multiple sites. Xola's booking and operations tools allowed her to run many businesses with a small team. The software made it easy to assign staff and handle spontaneous customer bookings. Xola supported the company's fast expansion and daily operations.

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lightning

Peers used Xola for helpdesk management and engagement management

Xola Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5

Read Reviews (2)
Analytics

4.11/5

Read Reviews (93)
Custom Reports

3.68/5

Read Reviews (318)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5

Read Reviews (2)
Analytics

4.11/5

Read Reviews (93)
Custom Reports

3.68/5

Read Reviews (318)

Software Failure Risk Guidance

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for Xola

Overall Risk Meter

Low Medium High

Top Failure Risks for Xola

Xola Profile

Company Name

Xola

Company Website

https://www.xola.com/

HQ Location

San Francisco, California

Employees

51-100

Social

Financials

SERIES A