Yellow.ai Overview
Yellowai offers a comprehensive suite for ticketing, live chat, help centers, and voice support. Enterprises benefit from advanced AI solutions.
Use Cases
Customers recommend Engagement Management, Customer Feedback Management, Upselling, as the business use cases that they have been most satisfied with while using Yellow.ai.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Yellow.ai.
Yellow.ai Use-Cases and Business Priorities: Customer Satisfaction Data
Yellow.ai's features include Bot, and Conversation Intelligence. and Yellow.ai support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Yellow.ai analytics capabilities include Analytics, and Custom Reports.
Reviews
"Thanks for bringing up something like SIA and providing a new experience to employees. I'm sure employees are going to love it. It has made the job easy in lot of ways. Major highlight which I want to point out - 1. Applying leave has become so easy... now. I just have to tell SIA the kind of leave and date and the job is done. 2. The policies, now I can see all the policies at one place. I just have to ask SIA about the policy and she gives all the details. This will help the onboarding employees very well.Other than this, are the holiday lists, Applaud Cards, raising genie tickets for different concerns and many more, SIA does it all." - Tumul Shyam Varma
Yellow.ai, belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Yellow.ai
Top Industries
- Transportation/Trucking/Railroad
Popular in
Yellow.ai is popular in Transportation/Trucking/Railroad, and is widely used by
Comprehensive Insights on Yellow.ai Use Cases
How does Yellow.ai facilitate Engagement Management?
How can Yellow.ai enhance your Customer Feedback Management process?
What makes Yellow.ai ideal for Conversion Management?
13+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Yellow.ai solved their Bot Platform needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Thanks for bringing up something like SIA and providing a new experience to employees. I'm sure employees are going to love it. It has made the job easy in lot of ways. Major highlight which I want to point out - 1. Applying leave has become so easy now. I just have to tell SIA the kind of leave an...d date and the job is done. 2. The policies, now I can see all the policies at one place. I just have to ask SIA about the policy and she gives all the details. This will help the onboarding employees very well.Other than this, are the holiday lists, Applaud Cards, raising genie tickets for different concerns and many more, SIA does it all. |
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Maintaining a delightful and consistent customer experience revolves around customer empathy and it needs continuous investment in people, processes, and partners. Yellow Messenger has facilitated 77% of our customers to self-serve for queries like web check-in, flight status and more, enabling us ...to deliver an exceptional experience to our customers. |
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Apart from the delighted customers, we've seen a drop in Customer Support Calls as well which is major evolution in new utility business. Testimonial By Ramesh Nayak |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Tumul Shyam Varma Employee Flipkart |
Thanks for bringing up something like SIA and providing a new experience to employees. I'm sure employees are going to love it. It has made the job easy in lot of ways. Major highlight which I want to point out - 1. Applying leave has become so easy now. I just have to tell SIA the kind of leave an...d date and the job is done. 2. The policies, now I can see all the policies at one place. I just have to ask SIA about the policy and she gives all the details. This will help the onboarding employees very well.Other than this, are the holiday lists, Applaud Cards, raising genie tickets for different concerns and many more, SIA does it all. |
|
Nitin Sethi VP Digital Indigo Airlines |
Maintaining a delightful and consistent customer experience revolves around customer empathy and it needs continuous investment in people, processes, and partners. Yellow Messenger has facilitated 77% of our customers to self-serve for queries like web check-in, flight status and more, enabling us ...to deliver an exceptional experience to our customers. |
|
Ramesh Nayak Deputy General Manager Reliance Infrastructure Ltd |
Apart from the delighted customers, we've seen a drop in Customer Support Calls as well which is major evolution in new utility business. Testimonial By Ramesh Nayak |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
|
NA |
Case Study Leading passenger airlineRead More |
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NA |
Case Study Bajaj FinservRead More |
Transportation/Trucking/Railroad
|
Transportation/Trucking/Railroad |
Case Study SayurboxRead More |
Peers used Yellow.ai for engagement management and customer feedback management
Yellow.ai Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (45) |
| Analytics | Read Reviews (20) |
| Custom Reports | Read Reviews (12) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (45) |
| Analytics | Read Reviews (20) |
| Custom Reports | Read Reviews (12) |
Yellow.ai Integrations
Yellow.ai integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Yellow.ai
Overall Risk Meter
Top Failure Risks for Yellow.ai
Yellow.ai News
Yellow.ai Ranked Number 156 Fastest-Growing Company in North America on the 2024 Deloitte Technology Fast 500 - Yahoo Finance
Yellow.ai is ranked as the 156th fastest-growing company in North America in the 2024 Deloitte Technology Fast 500 list.
Yellow.ai launches LLM-powered voice platform - FutureCIO
Yellow.ai introduces VoiceX, an LLM-powered voice platform to enhance AI agents' efficiency in managing customer queries with natural, context-aware responses.
Yellow Launches AI Character Generator | Animation World Network
Yellow launches AI Character Generator, a Daz Studio plug-in, to streamline 3D character creation, ensuring ethical use and high-quality results.
Yellow.ai Profile
Company Name
Yellow.ai
Company Website
https://yellow.ai/HQ Location
1811 Silverside road, Wilmington City, Newcastle County, Delaware 19810-4345
Employees
251-500
Social
Financials
SERIES C
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