Yellow.ai Overview
Yellowai offers a comprehensive suite for ticketing, live chat, help centers, and voice support. Enterprises benefit from advanced AI solutions.
Use Cases
Customers recommend Engagement Management, Customer Feedback Management, Upselling, as the business use cases that they have been most satisfied with while using Yellow.ai.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Yellow.ai.
Yellow.ai Use-Cases and Business Priorities: Customer Satisfaction Data
Yellow.ai's features include Bot, and Conversation Intelligence.
Reviews
"Apart from the delighted customers, we've seen a drop in Customer Support Calls as well which is major evolution in new utility business." - Ramesh Nayak
Yellow.ai, belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Yellow.ai
Top Industries
- Transportation/Trucking/Railroad
Popular in
Yellow.ai is popular in Transportation/Trucking/Railroad, and is widely used by
Comprehensive Insights on Yellow.ai Use Cases
Why is Yellow.ai the best choice for Engagement Management?
How efficiently Does Yellow.ai manage your Customer Feedback Management?
How efficiently Does Yellow.ai manage your Conversion Management?
13+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Yellow.ai solved their Bot Platform needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Apart from the delighted customers, we've seen a drop in Customer Support Calls as well which is major evolution in new utility business. Testimonial By Ramesh Nayak |
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With Yellow Messenger, we have achieved 26% increase in the number of leads collected for our Smart Care Product Testimonial By Soumya Mishra |
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Maintaining a delightful and consistent customer experience revolves around customer empathy and it needs continuous investment in people, processes, and partners. Yellow Messenger has facilitated 77% of our customers to self-serve for queries like web check-in, flight status and more, enabling us ...to deliver an exceptional experience to our customers. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Ramesh Nayak Deputy General Manager Reliance Infrastructure Ltd |
Apart from the delighted customers, we've seen a drop in Customer Support Calls as well which is major evolution in new utility business. Testimonial By Ramesh Nayak |
|
Soumya Mishra Asian Paints |
With Yellow Messenger, we have achieved 26% increase in the number of leads collected for our Smart Care Product Testimonial By Soumya Mishra |
|
Nitin Sethi VP Digital Indigo Airlines |
Maintaining a delightful and consistent customer experience revolves around customer empathy and it needs continuous investment in people, processes, and partners. Yellow Messenger has facilitated 77% of our customers to self-serve for queries like web check-in, flight status and more, enabling us ...to deliver an exceptional experience to our customers. |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
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Case Study Bajaj FinservRead More |
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Case Study HELLO MGRead More |
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NA |
Case Study Asian PaintsRead More |
Peers used Yellow.ai for engagement management and customer feedback management
Yellow.ai Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (45) |
| Analytics | Read Reviews (20) |
| Custom Reports | Read Reviews (12) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (45) |
| Analytics | Read Reviews (20) |
| Custom Reports | Read Reviews (12) |
Software Failure Risk Guidance
?for Yellow.ai
Overall Risk Meter
Top Failure Risks for Yellow.ai
Yellow.ai News
Yellow.ai launches LLM-powered voice platform - FutureCIO
Yellow.ai introduces VoiceX, an LLM-powered voice platform to enhance AI agents' efficiency in managing customer queries with natural, context-aware responses.
Yellow Launches AI Character Generator | Animation World Network
Yellow launches AI Character Generator, a Daz Studio plug-in, to streamline 3D character creation, ensuring ethical use and high-quality results.
Yellow . ai launches VoiceX to support real - time customer conversations
Yellow.ai introduces VoiceX to facilitate real-time customer interactions and enhance communication efficiency.
Yellow.ai Profile
Company Name
Yellow.ai
Company Website
https://yellow.ai/HQ Location
1811 Silverside road, Wilmington City, Newcastle County, Delaware 19810-4345
Employees
251-500
Social
Financials
SERIES C
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