Comparison Summary
Introducing ABSTRAKT and Voyc
ABSTRAKT, and Voyc belong to a category of solutions that help Conversation Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
ABSTRAKT covers Sales Call Management with Phone Calls, Coaching with Phone Calls, Communication Management with Phone Calls, Engagement Management, etc.
Voyc focuses on Sales Call Management with Phone Calls, Coaching with Phone Calls, Engagement Management with Phone Calls, Customer Feedback Management with Promotions, etc.
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About
Real-Time Conversational Intelligence, Improving Call Outcomes
Speech Analytics QM Solution
Age
2020
2018
Financials
PRE-SEED
Business Need
Total Processes
(we found evidences for)
14
29
Total Goals
(we found evidences for)
2
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Shorten ramp up time
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Enhance customer relationships
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Improve efficiency
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Manage risk
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Acquire customers
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Increase sales & revenue
- See 2 more
Top Channels
Channels Used
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phone calls
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offline
-
point of sale
-
social media
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promotions
-
omnichannel
- See 3 more
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phone calls
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offline
-
point of sale
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social media
-
promotions
-
omnichannel
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
