Comparison Summary
Introducing Bluecore and Coveo
Bluecore, and Coveo belong to a category of solutions that help Personalization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Bluecore covers Engagement Management with E-Mail, Campaign Management with E-Mail, Lifetime Value Management, Loyalty Management with E-Mail, etc.
Coveo focuses on Content Management, Engagement Management with Website, Knowledge Management with User Generated Content, Helpdesk Management with Phone Calls, etc.
"Bluecore's promise of a speedy launch is real. From the implementation and beyond, Bluecore’s customer service is to die for. It's one of the reasons I've implemented them so many times. Their team is smart, easy to work with and all about customer ...success. " - Tommy Lamb
"Our site is set up like a B2C site although we’re B2B. Our customers are consumers. They’re on the internet all day long, so we want to make sure that we give that same experience, even though they’re searching our site for their jobs. " - Kathryn Wendorf
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About
The personalization solution of choice for the world's fastest growing retailers
Coveo | Make Business Personal
Age
2013
2005
Financials
SERIES E
PRIVATE
Business Need
Total Processes
(we found evidences for)
45
43
Total Goals
(we found evidences for)
14
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enter new markets internationally or locally
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Increase customer life time value
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve ROI
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Improve consistency
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Improve digital and social presence
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Launch new products
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Improve stakeholder relations
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Scale best practices
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Improve efficiency
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Grow market share
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Build brand awareness
- See 11 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Enter new markets internationally or locally
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Improve brand engagement
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Scale best practices
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Build brand awareness
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Improve efficiency
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Improve stakeholder relations
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Improve digital and social presence
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Launch new products
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Improve ROI
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Establish thought leadership
- See 10 more
Top Channels
Channels Used
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website
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user generated content
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blogs
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phone calls
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offline
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trade shows
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games
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review sites
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Amazon
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events
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chat
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Slack
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text SMS
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print media
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magazine
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social media
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Twitter
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mobile
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mobile app
- See 16 more
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website
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user generated content
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blogs
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phone calls
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offline
-
trade shows
-
games
-
review sites
-
Amazon
-
events
-
chat
-
Slack
-
text SMS
-
print media
-
magazine
-
social media
-
Twitter
-
mobile
-
mobile app
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
