Comparison Summary

Brand24: Brand24 is the #1 AI social listening tool providing instant access to mentions and insights across various platforms. Social media, news, blogs, videos, forums, podcasts, and reviews are monitored.

Verint: Verint leads in CX automation, with iconic brands relying on its AI-powered platform. Tangible business outcomes are created through Verint Customer Engagement.

logo Brand24

Focus area

Brand24 is better than Verint for

Software Failure Risk

  • medium

logo Verint

Focus area

Verint is better than Brand24 for

Software Failure Risk

  • low

Brand24 and Verint: Customer Satisfaction Data


Brand24 in Action: Unique Use Cases

How efficiently Does Brand24 manage your Social Media Management?

How does Brand24 address your Helpdesk Management Challenges?

What makes Brand24 ideal for Public Relations?


Verint in Action: Unique Use Cases

How can Verint enhance your Engagement Management process?

How efficiently Does Verint manage your Customer Feedback Management?

How does Verint address your Workforce Scheduling & Forecasting Challenges?

How efficiently Does Verint manage your Knowledge Management?

About

Brand24 - Social Media Monitoring Tool

Verint | Innovating in digital, cloud and customer engagement transformation

Age

2011

Financials

SEED

IPO

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

high

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting