Comparison Summary
This comparison report of Brandwatch vs. Verint is based on a specific set of business needs and context. The comparison uses 7075 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Brandwatch and Verint
Brandwatch, Verint, Mention, Keyhole, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Brandwatch covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Campaign Management with Social Media, etc.
Verint focuses on Engagement Management, Service Automation with Phone Calls, Customer Feedback Management with Promotions, Workforce Scheduling & Forecasting, etc.
"Brandwatch has enabled PEC to understand – and react to – how Science Moms is perceived in the digital world. " - Zander Sebenius
"Thanks to the [Verint] Community, our clients are being heard. They know it because they see community feedback being incorporated into our products. " - Lauri Travis
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Brandwatch | Digital Consumer Intelligence
Verint | Innovating in digital, cloud and customer engagement transformation
Age
2005
Financials
SERIES C
IPO
Business Need
Total Processes
(we found evidences for)
91
56
Total Goals
(we found evidences for)
16
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve digital and social presence
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Improve brand engagement
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Build brand awareness
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Enhance customer relationships
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Improve ROI
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Acquire customers
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Launch new products
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Establish thought leadership
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Increase sales & revenue
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Enter new markets internationally or locally
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Improve stakeholder relations
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Grow market share
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Scale best practices
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Improve internal communications
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Improve efficiency
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Manage risk
- See 13 more
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Improve efficiency
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Improve consistency
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Improve internal communications
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Improve brand engagement
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Manage risk
- See 2 more
Top Channels
Channels Used
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phone calls
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chat
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promotions
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offline
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video
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e-mail
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point of sale
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games
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events
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trade shows
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mobile
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omnichannel
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print media
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magazine
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mobile app
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website
- See 13 more
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phone calls
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chat
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promotions
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offline
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video
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e-mail
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point of sale
-
games
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events
-
trade shows
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mobile
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omnichannel
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print media
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magazine
-
mobile app
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website
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
