Comparison Summary
This comparison report of Calabrio Call Recording vs. Toky is based on a specific set of business needs and context. The comparison uses 2127 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Calabrio Call Recording and Toky
Calabrio Call Recording belong to a category of solutions that help Conversation Intelligence, whereas Toky belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Calabrio Call Recording covers Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Helpdesk Management with Phone Calls, Contact List Management with Phone Calls, etc.
Toky focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Contact List Management with Phone Calls, etc.
"To get the best from your employees, think about the culture that supports them. " - Daniel Acosta
"The integrations offered as well as the amazing support are some of the best parts for sure. The team were always quick to work on the resolution of any issues that we ran into and provided feedback on the progress made. It was also great that they ...were willing to add some tiny custom features for us even though it was not something that was initially offered. It also seems like the team is always working on adding new features which is always appreciated. " - Mitchell W
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Call Recording Software Designed for the Digital Business
Toky | Business Phone System & Integrated VoIP Service
Financials
M&A
SEED
Business Need
Total Processes
(we found evidences for)
15
35
Total Goals
(we found evidences for)
3
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Increase sales & revenue
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Improve digital and social presence
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Build brand awareness
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Improve consistency
- See 4 more
Top Channels
Channels Used
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phone calls
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text SMS
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website
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e-mail
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chat
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Whatsapp
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user generated content
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blogs
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mobile
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offline
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Slack
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point of sale
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video
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events
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trade shows
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on premises
- See 13 more
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phone calls
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text SMS
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website
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e-mail
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chat
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Whatsapp
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user generated content
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blogs
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mobile
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offline
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Slack
-
point of sale
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video
-
events
-
trade shows
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on premises
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
