Calabrio Call Recording vs Voyc: 2024 Ultimate Comparison Guide

Introducing Calabrio Call Recording and Voyc

Calabrio Call Recording, and Voyc belong to a category of solutions that help Conversation Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Calabrio Call Recording covers Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Helpdesk Management with Phone Calls, Contact List Management with Phone Calls, etc.

Voyc focuses on Sales Call Management with Phone Calls, Coaching with Phone Calls, Engagement Management with Phone Calls, Customer Feedback Management with Promotions, etc.

"We now have reliable call recording, which results in fewer IT tickets and happier contact center managers. " - Tom McEnteggart

"Up until now, insurance businesses had only two choices: (1) Hire larger QA teams and accept significantly higher salaries and office costs, or (2) listen to a fraction of calls, while accepting higher risk and usually lower customer satisfaction. W...ith Voyc, there is a third option: Scale your QA without increasing costs. " - Stanley Kumalo

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.