Comparison Summary
Introducing CallRail and Voyc
CallRail, Voyc, Chorus by ZoomInfo, Salesken, etc., belong to a category of solutions that help Conversation Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
CallRail covers Communication Management with Phone Calls, Sales Call Management with Phone Calls, Advertisement with Phone Calls, Campaign Management with Phone Calls, etc.
Voyc focuses on Sales Call Management with Phone Calls, Coaching with Phone Calls, Engagement Management with Phone Calls, Customer Feedback Management with Promotions, etc.
"CallRail makes things easier for our team, and we're able to provide even more comprehensive reporting for our clients. " - Megan VanDerSnick
"Voyc was fast and painless to set up, configure, assess risks, and ultimately resulted in happy business users. " - Paul Steyn
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
CallRail | Tracking and analytics for phone calls and web forms
Speech Analytics QM Solution
Age
2011
2018
Financials
SERIES A
PRE-SEED
Business Need
Total Processes
(we found evidences for)
81
29
Total Goals
(we found evidences for)
14
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve ROI
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Enter new markets internationally or locally
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Grow market share
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Improve visibility
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Improve efficiency
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Improve digital and social presence
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Improve brand engagement
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Build brand awareness
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Scale best practices
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Improve consistency
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Improve internal communications
- See 11 more
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Enhance customer relationships
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Improve efficiency
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Manage risk
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Acquire customers
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Increase sales & revenue
- See 2 more
Top Channels
Channels Used
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phone calls
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offline
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point of sale
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social media
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promotions
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omnichannel
- See 3 more
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phone calls
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offline
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point of sale
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social media
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promotions
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omnichannel
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
