Comparison Summary
Introducing Certainly and Sendbird
Certainly, and Sendbird belong to a category of solutions that help Chatbot. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Certainly covers Customer Feedback Management, Engagement Management, Communication Management, Training & Onboarding, etc.
Sendbird focuses on Engagement Management with Chat, Communication Management with Games, Advertisement with Mobile, Channel Marketing with Mobile, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Ecommerce chatbot builder
A Complete Chat Platform, In-App Chat and Messaging
Age
2013
Financials
SEED
SERIES C
Business Need
Total Processes
(we found evidences for)
14
37
Total Goals
(we found evidences for)
7
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Improve digital and social presence
-
Scale best practices
-
Increase sales & revenue
-
Improve ROI
-
Increase customer life time value
-
Improve efficiency
- See 4 more
-
Enhance customer relationships
-
Increase sales & revenue
-
Acquire customers
-
Build brand awareness
-
Increase customer life time value
-
Improve internal communications
-
Improve digital and social presence
- See 4 more
Top Channels
Channels Used
-
chat
-
games
-
video
-
mobile
-
phone calls
-
website
-
social media
-
mobile app
-
mass media
-
offline
-
on premises
- See 8 more
-
chat
-
games
-
video
-
mobile
-
phone calls
-
website
-
social media
-
mobile app
-
mass media
-
offline
-
on premises
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
