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Product Business Settings
Sendbird is popular in Financial Services, Computer Software, and Internet industries and is widely used by Small Business, Mid Market.
Integrations
Sendbird Product Overview
Sendbird's AI customer service solution delivers reliable omnichannel support, empowering businesses to enhance customer interactions through scalable AI agents. These agents maintain consistent performance across various communication channels, ensuring timely resolutions and reduced response times. By integrating seamlessly with existing support software, teams can leverage AI to handle increased demand without compromising service quality. This enterprise-grade solution is designed to operate tirelessly, continually learning and improving to meet evolving customer needs. With Sendbird, organizations can elevate their customer service strategy, offering dependable support that adapts to any scale or complexity.
How satisfied the customers are with Sendbird use-cases
Reviews
"...It helps implement live chat feature within a mobile application, a game or a website, creating more advertising and marketing channels...." Peer review
Sendbird Customer Insights, Testimonials and Case Studies
How can Sendbird enhance your Engagement Management process?
What benefits does Sendbird offer for Communication Management?
What is Sendbird?
Sendbird is a user engagement platform to build connections in a digital world trusted by modern digital apps like Reddit, Delivery Hero, Dream 11, Carousell, Teladoc, and Hinge with the help of real-time chat, voice, and video experiences into their app to build connections with users and between users. It helps to build experiences that drive engagement and increases transactions.
The API-based chat service lets to build in-app chat with all the features of a modern messenger without sacrificing control over the data or user experience. Boosts social and customer engagement with voice and video interactions that create deeper and more personal connections, also embed live chat support at the point of need so customers can get answers without leaving the app.
Its features are In-app chat support, Multi-channel support, Agent interface, Admin dashboard, Advanced analytics, Desk platform APIs and more.
What is Sendbird used for?
What are the top features of Sendbird?
Who uses Sendbird?
What are Sendbird alternatives?
Where is Sendbird located?
11 buyers and buying teams have used Cuspera to assess how well Sendbird solved their Chatbot needs. Cuspera uses 761 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.
Maximize Your Use of AI Chatbot : A Sendbird Webinar Guide
Peers used Sendbird for engagement management and communication management
Sendbird Competitors
Sendbird Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (35) |
| Analytics | Read Reviews (17) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (35) |
| Analytics | Read Reviews (17) |
Sendbird Integrations
Sendbird integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Sendbird
Software Failure Risk Guidance
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Overall Risk Meter
Top Failure Risks for Sendbird
Sendbird, Inc Profile
HQ Location
400 1st Ave, San Mateo, California 94401, US
Employees
101-250
Social
Financials
SERIES C
