Comparison Summary
Introducing Certainly and Yellow.ai
Certainly belong to a category of solutions that help Chatbot, whereas Yellow.ai belong to a category of solutions that help Bot Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Certainly covers Customer Feedback Management, Engagement Management, Communication Management, Training & Onboarding, etc.
Yellow.ai focuses on Engagement Management, Customer Feedback Management, Upselling, Social Media Management, etc.
"The ability to embrace a great number of variations in the way different people communicate is one of the primary strengths of the BotXO platform. The chatbot has proven to have a success rate where it can understand a lot, and that is very importan...t for our customers and us as well. " - Katrine Marcussen Baumann
"Apart from the delighted customers, we've seen a drop in Customer Support Calls as well which is major evolution in new utility business. " - Ramesh Nayak
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Ecommerce chatbot builder
Dynamic Automation Platform, built on multi-LLMs to deliver personalized conversational experiences
Financials
SEED
SERIES C
Business Need
Total Processes
(we found evidences for)
14
22
Total Goals
(we found evidences for)
7
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve digital and social presence
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Increase customer life time value
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Improve efficiency
- See 4 more
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Increase sales & revenue
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Enhance customer relationships
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Improve brand engagement
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Increase customer life time value
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Improve stakeholder relations
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Acquire customers
- See 3 more
Top Channels
Channels Used
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phone calls
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promotions
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chat
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Whatsapp
- See 1 more
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phone calls
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promotions
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chat
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Whatsapp
- See 1 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
