Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve ROI
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Improve internal communications
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Launch new products
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Increase sales & revenue
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Improve stakeholder relations
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Improve efficiency
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Increase customer life time value
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Improve consistency
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Improve digital and social presence
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Enter new markets internationally or locally
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Manage risk
- See 11 more
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Enhance customer relationships
-
Acquire customers
-
Enter new markets internationally or locally
-
Increase sales & revenue
-
Scale best practices
-
Improve ROI
-
Improve internal communications
-
Build brand awareness
-
Improve brand engagement
-
Reduce bounce
-
Improve digital and social presence
-
Increase customer life time value
- See 9 more
Top Channels
Channels Used
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text SMS
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chat
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phone calls
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mobile
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e-mail
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Whatsapp
-
promotions
-
offline
-
omnichannel
-
mobile app
-
on premises
-
events
-
social media
-
Facebook
-
games
- See 12 more
-
text SMS
-
chat
-
phone calls
-
mobile
-
e-mail
-
Whatsapp
-
promotions
-
offline
-
omnichannel
-
mobile app
-
on premises
-
events
-
social media
-
Facebook
-
games
- See 12 more
