Comparison Summary
Introducing Coveo and Certain
Coveo, CSG Xponent, RichRelevance, etc., belong to a category of solutions that help Personalization, whereas Certain belong to a category of solutions that help Event Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Coveo covers Content Management, Engagement Management with Website, Knowledge Management with User Generated Content, Helpdesk Management with Phone Calls, etc.
Certain focuses on Event Management, Engagement Management with Offline, Account Management, Communication Management with User Generated Content, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Coveo | Make Business Personal
Certain Platform | Certain, Inc. - Event Automation Software
Age
2005
1994
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
43
35
Total Goals
(we found evidences for)
13
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Enter new markets internationally or locally
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Improve brand engagement
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Scale best practices
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Build brand awareness
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Improve efficiency
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Improve stakeholder relations
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Improve digital and social presence
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Launch new products
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Improve ROI
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Establish thought leadership
- See 10 more
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Acquire customers
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Improve ROI
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Increase sales & revenue
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Enter new markets internationally or locally
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Improve brand engagement
-
Build brand awareness
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Grow market share
-
Scale best practices
- See 5 more
Top Channels
Channels Used
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offline
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mobile
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user generated content
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blogs
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events
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trade shows
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promotions
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website
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e-mail
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social media
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on premises
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mass media
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mobile app
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phone calls
-
games
-
video
-
text SMS
- See 14 more
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offline
-
mobile
-
user generated content
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blogs
-
events
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trade shows
-
promotions
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website
-
e-mail
-
social media
-
on premises
-
mass media
-
mobile app
-
phone calls
-
games
-
video
-
text SMS
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
