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Crystal vs Nutshell CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Crystal vs. Nutshell CRM is based on a specific set of business needs and context. The comparison uses 5987 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Crystal and Nutshell CRM

Crystal, and Nutshell CRM belong to a category of solutions that help Social CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Crystal covers Communication Management with E-Mail, Coaching, Knowledge Management with Offline, Social Media Management with Social Media, etc.

Nutshell CRM focuses on Contact List Management with Phone Calls, Engagement Management with E-Mail, Lead Tracking, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Crystal

Focus area

Software Failure Risk

  • medium

logo Nutshell CRM

Focus area

Nutshell CRM is better than Crystal for

Software Failure Risk

  • medium

About

The app that tells you anyone's personality.

Nutshell | Sales Automation CRM & Pipeline Management for B2B ...

Age

2014

2010

Financials

SERIES B

SERIES A

Business Need

Total Processes
(we found evidences for)

33

101

Total Goals
(we found evidences for)

9

14

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications



social media management

social media analytics

managing social media account

engaging on social media

scheduling post to social media


knowledge management

creating knowledge base


lead qualification


training & onboarding


engagement management

engaging and following up


generation of new leads


competitive intelligence


workflow management


sales document management

contract management

proposal & quote management


personalized marketing



sales call management


relationship management




business development





creating contact list


enriching contact list


contact list management

creating contact list

enriching contact list




pipeline management



helpdesk management


conversion management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


account management


campaign management




rating and review management



content management


products & pricelist management


motivation management


performance management



trade show marketing


lifetime value management





billing and invoice management


discount management


promotion management


identify target customers


loyalty management

identify target customers




sales commission management


sales quota management


sales review & feedback



follower management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Improve brand engagement

  • Establish thought leadership

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • Build brand awareness

  • Improve digital and social presence

  • Improve brand engagement

  • Establish thought leadership

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Launch new products

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • offline

  • website

  • point of sale

  • on premises

  • chat

  • user generated content

  • blogs

  • mobile

  • Slack

  • games

  • trade shows

  • Twitter

  • mobile app

  • video

  • support groups

  • causes and charity

  • newsletter

  • LinkedIn

  • print media

  • magazine

  • promotions

  • display advertisement

  • See 22 more
  • e-mail

  • phone calls

  • social media

  • offline

  • website

  • point of sale

  • on premises

  • chat

  • user generated content

  • blogs

  • mobile

  • Slack

  • games

  • trade shows

  • Twitter

  • mobile app

  • video

  • support groups

  • causes and charity

  • newsletter

  • LinkedIn

  • print media

  • magazine

  • promotions

  • display advertisement

  • See 22 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting