Nutshell CRM Overview

Nutshell CRM offers an all-in-one growth software including CRM, email marketing, and contact management. Sales teams are helped to close more deals efficiently.

Use Cases

Customers recommend Contact List Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Nutshell CRM.

Other use cases:

  • Lead Tracking
  • Call Recording
  • Lead Management
  • Generation Of New Leads
  • Workflow Management
  • Collaboration
  • Pipeline Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Nutshell CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Internal Communications
  • Scale Best Practices
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Establish Thought Leadership
  • Increase Customer Life Time Value
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Launch New Products
See all business priorities See less business priorities

Nutshell CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Nutshell CRM works with different mediums / channels such as Phone Calls. and E-Mail.

Nutshell CRM's features include Personalization, Recording, Dashboard, etc. and Nutshell CRM support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Nutshell CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"Now, our end goal is to track our vendors, our authors, our subscribers, our email newsletter lists, and our donors, and having it all easily searchable in one place where we can quickly look back and see, ‘Oh, we last contacted this person in Janua...ry.’ We eventually hope to track everything in this tool." - Eric Cromie

Nutshell CRM, Nimble CRM, Salesforce Social Studio, Zendesk Sell, Pipeline CRM, etc., all belong to a category of solutions that help Social CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Nutshell CRM

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Computer & Network Security

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Nutshell CRM is popular in Marketing And Advertising, Information Technology And Services, and Computer & Network Security and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Nutshell CRM Use Cases

How efficiently Does Nutshell CRM manage your Contact List Management?

How can Nutshell CRM optimize your Engagement Management Workflow?

How does Nutshell CRM facilitate Communication Management?

How does Nutshell CRM address your Lead Tracking Challenges?

How efficiently Does Nutshell CRM manage your Call Recording?

68+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Nutshell CRM solved their Social CRM needs. Cuspera uses 5730 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Nutshell CRM testimonial

Eric Cromie

Publishing Associate

McSweeney’s

Now, our end goal is to track our vendors, our authors, our subscribers, our email newsletter lists, and our donors, and having it all easily searchable in one place where we can quickly look back and see, ‘Oh, we last contacted this person in January.’ We eventually hope to track everything in thi...s tool.

Testimonial By Eric Cromie
Nutshell CRM testimonial

James Miille

co-founded

Superfine! Art Fair

On a qualitative level, our fairs are more fun than traditional fairs, There are night-time parties, live music, artist Q&As, and other features that augment the experience for the fairgoer. Everything we add to the events is designed to get people interested and excited to collect art. Testimonial By James Miille
Nutshell CRM testimonial

Jay Love

Founder & CEO

Bloomerang

We don’t have large budgets for technology or training, so finding a CRM that was intuitive and simple for anyone to learn on their own was vital for us. Testimonial By Jay Love
CUSTOMERS TESTIMONIALS
Nutshell CRM testimonial

Eric Cromie

Publishing Associate

McSweeney’s

Now, our end goal is to track our vendors, our authors, our subscribers, our email newsletter lists, and our donors, and having it all easily searchable in one place where we can quickly look back and see, ‘Oh, we last contacted this person in January.’ We eventually hope to track everything in thi...s tool.

Testimonial By Eric Cromie
Nutshell CRM testimonial

James Miille

co-founded

Superfine! Art Fair

On a qualitative level, our fairs are more fun than traditional fairs, There are night-time parties, live music, artist Q&As, and other features that augment the experience for the fairgoer. Everything we add to the events is designed to get people interested and excited to collect art. Testimonial By James Miille
Nutshell CRM testimonial

Jay Love

Founder & CEO

Bloomerang

We don’t have large budgets for technology or training, so finding a CRM that was intuitive and simple for anyone to learn on their own was vital for us. Testimonial By Jay Love

Case Studies

COMPANY INDUSTRY CASE STUDIES
Nutshell CRM case study
Information Technology and Services
Information Technology and Services
Case Study Bloomerang

Learn How Bloomerang relies on Nutshell to help nonprofits grow.

Read More
Nutshell CRM case study
Food & Beverages
Food & Beverages
Case Study Caffè Umbria

Learn how Caffè Umbria serves customers with Nutshell.

Read More
Nutshell CRM case study
Publishing
Publishing
Case Study McSweeney’s

Discover How Nutshell helps McSweeney’s to track everything and having it all easily searchable in one place.

Read More

Video

Enterprise CRM for Growing Businesses | Nutshell Enterprise

Video Thumbnail

Frequently Asked Questions(FAQ)

for Nutshell CRM

What is Nutshell CRM?

Nutshell CRM is customer relationship management and sales automation tool designed for marketing professionals to help identify the right sales model which facilitates customer relationship building and boosting sales performance.

The primary features of the tool includes sales automation, reporting & performance tracking, team collaboration, pipeline management and contact management.

Nutshell offers integration with tool like with G Suite, Microsoft Office email and calendars. It helps design and execute sales processes. The platform allows to specify the actions and follow-ups through final negotiations, and accurately measures the impact of efforts.

What is Nutshell CRM used for?

Nutshell CRM is a Social CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Contact List Management, Engagement Management and Communication Management .

What are the top features of Nutshell CRM?

Personalization, Recording and Dashboard are some of the top features of Nutshell CRM.

Who uses Nutshell CRM?

Nutshell CRM is used by Marketing And Advertising, Information Technology And Services and Computer & Network Security among other industries.

What are Nutshell CRM alternatives?

Nimble CRM, Salesforce Social Studio, Zendesk Sell and Pipeline CRM are popular alternatives for Nutshell CRM.

Where is Nutshell CRM located?

Nutshell CRM is headquartered at Ann Arbor, Michigan.
lightning

Peers used Nutshell CRM for contact list management and engagement management

Nutshell CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.30/5 ★

Read Reviews (13)
Analytics

4.34/5 ★

Read Reviews (105)
Custom Reports

3.33/5 ★

Read Reviews (823)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.30/5 ★

Read Reviews (13)
Analytics

4.34/5 ★

Read Reviews (105)
Custom Reports

3.33/5 ★

Read Reviews (823)

Software Failure Risk Guidance

?

for Nutshell CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Nutshell CRM

Nutshell Feeds

Increase Lead Engagement With Nutshell SMS

Nutshell.com introduces Nutshell SMS, enabling seamless text communication with leads via CRM, enhancing sales engagement and tracking without additional integration.

22/10/2024 - source

Announcing Our New Integration with KrispCall: Capabilities, Benefits, and Getting Started

Nutshell announces a new integration with KrispCall, enhancing CRM capabilities by automating call tracking and syncing contact information.

17/09/2024 - source

Nutshell Launches New REST API

In a nutshell, Nutshell launches a new REST API, enhancing data access, integration, and control for users with comprehensive documentation and testing tools.

16/09/2024 - source

Nutshell Profile

Company Name

Nutshell

Company Website

https://www.nutshell.com/

Year Founded

2010

HQ Location

Ann Arbor, Michigan

Employees

11-50

Social

Financials

SERIES A