Nutshell CRM Overview
Nutshell is a versatile growth software that integrates CRM, email marketing, and contact management, tailored for sales teams aiming to increase deal closures. It consolidates essential sales and marketing tools into a single platform, streamlining operations and enhancing team efficiency. Sales teams benefit from features like AI email reply starters, which expedite communication, and single sign-on (SSO) for secure, convenient access. Nutshell's ability to import products seamlessly into the CRM setup further simplifies the user experience. This all-in-one solution is ideal for businesses looking to unify their sales and marketing efforts, ensuring a cohesive strategy that drives growth.
Use Cases
Customers recommend Contact List Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Nutshell CRM.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Nutshell CRM.
Nutshell CRM Use-Cases and Business Priorities: Customer Satisfaction Data
Nutshell CRM works with different mediums / channels such as Phone Calls. and E-Mail.
Nutshell CRM's features include Personalization, Recording, Dashboard, etc. and Nutshell CRM support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Nutshell CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"There was no formal way to track our leads. We didn’t have a shared database. Everyone had individual contacts in their phone or on their computer." - Marie Franklin
Nutshell CRM, Salesflare, Horizon, Teramind, Copper, etc., all belong to a category of solutions that help Social CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Nutshell CRM offers an all-in-one growth software including CRM, email marketing, and contact management. Sales teams are helped to close more deals efficiently.
Popular Business Setting
for Nutshell CRM
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Computer & Network Security
Popular in
- Small Business
- Mid Market
- Enterprise
Nutshell CRM is popular in Marketing And Advertising, Information Technology And Services, and Computer & Network Security and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Nutshell CRM Use Cases
Why is Nutshell CRM the best choice for Contact List Management?
How efficiently Does Nutshell CRM manage your Engagement Management?
What makes Nutshell CRM ideal for Communication Management?
How can Nutshell CRM enhance your Lead Tracking process?
How can Nutshell CRM enhance your Call Recording process?
11 buyers and buying teams have used Cuspera to assess how well Nutshell CRM solved their Social CRM needs. Cuspera uses 5730 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social CRM needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
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There was no formal way to track our leads. We didn’t have a shared database. Everyone had individual contacts in their phone or on their computer. Testimonial By Marie Franklin |
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What we do is very consultative and requires a lot of customer interaction. We’re providing something for which people didn’t have a solution before, so we have to understand what they’re trying to achieve. Testimonial By Eric Merle |
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Now, our end goal is to track our vendors, our authors, our subscribers, our email newsletter lists, and our donors, and having it all easily searchable in one place where we can quickly look back and see, ‘Oh, we last contacted this person in January.’ We eventually hope to track everything in thi...s tool. |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Marie Franklin Director of Strategic Development Caffè Umbria |
There was no formal way to track our leads. We didn’t have a shared database. Everyone had individual contacts in their phone or on their computer. Testimonial By Marie Franklin |
![]() Eric Merle Chief Commercial Officer Genoskin |
What we do is very consultative and requires a lot of customer interaction. We’re providing something for which people didn’t have a solution before, so we have to understand what they’re trying to achieve. Testimonial By Eric Merle |
Eric Cromie Publishing Associate McSweeney’s |
Now, our end goal is to track our vendors, our authors, our subscribers, our email newsletter lists, and our donors, and having it all easily searchable in one place where we can quickly look back and see, ‘Oh, we last contacted this person in January.’ We eventually hope to track everything in thi...s tool. |
Case Studies
CASE STUDY NEW
CASE STUDY Wayne McFarland
CASE STUDY MERCHtender
CASE STUDY McSweeney’s
CASE STUDY Eclectic Music
CASE STUDY Taste the Local Difference
Video
Enterprise CRM for Growing Businesses | Nutshell Enterprise

Frequently Asked Questions(FAQ)
for Nutshell CRM
What is Nutshell CRM?
Nutshell CRM is customer relationship management and sales automation tool designed for marketing professionals to help identify the right sales model which facilitates customer relationship building and boosting sales performance.
The primary features of the tool includes sales automation, reporting & performance tracking, team collaboration, pipeline management and contact management.
Nutshell offers integration with tool like with G Suite, Microsoft Office email and calendars. It helps design and execute sales processes. The platform allows to specify the actions and follow-ups through final negotiations, and accurately measures the impact of efforts.
What is Nutshell CRM used for?
What are the top features of Nutshell CRM?
Who uses Nutshell CRM?
What are Nutshell CRM alternatives?
Where is Nutshell CRM located?
Nutshell CRM Competitors
Nutshell CRM Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (13) |
Analytics | Read Reviews (105) |
Custom Reports | Read Reviews (823) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (13) |
Analytics | Read Reviews (105) |
Custom Reports | Read Reviews (823) |
Nutshell CRM Integrations
Nutshell CRM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Nutshell CRM
Software Failure Risk Guidance
?for Nutshell CRM
Overall Risk Meter
Top Failure Risks for Nutshell CRM
Nutshell News
Generate Leads From Your Website With Nutshells AI Chatbot
Nutshell has introduced an AI chatbot as part of its Nutshell Chat feature, designed to enhance lead generation on websites. The chatbot uses generative AI to provide accurate, brand-aligned responses, schedule meetings, and capture leads 24/7. It integrates with the Nutshell Engagement suite, allowing users to customize its appearance and functionality without coding.
Nutshell Launches AI Lead Researcher as Part of AI Agents Lineup - PRWeb
Nutshell has launched the AI Lead Researcher, a new addition to its AI Agents lineup, designed to streamline lead research for sales teams. This tool provides instant insights by scanning public sources and CRM data, helping sales reps personalize outreach and save time. The AI Lead Researcher is integrated into Nutshell's platform, requiring no additional setup.
Gain Deeper Activity Data Insights That Boost Revenue with Nutshells Enhanced Activity Report
Nutshell CRM has enhanced its Activity report to provide clearer data insights and richer metrics, helping sales managers link activities to revenue outcomes. The update includes smarter filters, new activity categories, and improved visualization of calls, meetings, and emails. Available to users on the Sales Growth plan and above, these upgrades aim to optimize sales processes and coaching opportunities.
Maximize Google Meet Call Impact With AI in Nutshell
Nutshell CRM has enhanced its integration with Google Meet by introducing AI-driven features that automatically log, transcribe, and summarize calls. These updates allow users to efficiently capture meeting details, share insights, and maintain a comprehensive view of customer interactions. The new features are available for Sales Business and Sales Enterprise plan users, offering improved team workflows and collaboration.
Nutshell Profile
HQ Location
Ann Arbor, Michigan
Employees
11-50
Social
Financials
SERIES A