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Engati vs kore.ai: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Engati vs. kore.ai is based on a specific set of business needs and context. The comparison uses 2355 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Engati and kore.ai

Engati, and kore.ai belong to a category of solutions that help Bot Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Engati covers Engagement Management with Chat, Communication Management, Workflow Management with Chat, Advertisement with Social Media, etc.

kore.ai focuses on Engagement Management, Customer Feedback Management with Promotions, Collaboration with Video, Helpdesk Management with Support Groups, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Engati

Focus area

Software Failure Risk

  • medium

logo kore.ai

Focus area

kore.ai is better than Engati for

Software Failure Risk

  • low

About

A better, faster, stronger way to connect with customers

Virtual Assistant Platform offers a unique blend of Conversational AI chat interface and Digital UX.

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

10

50

Total Goals
(we found evidences for)

1

12

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications


workflow management



knowledge management


generation of new leads


contact list management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction



helpdesk management


training & onboarding


social media analytics


social media management

social media analytics


conversion management


content management


proposal & quote management


sales document management

proposal & quote management


competitive intelligence




create learning path


courses & assessment

create learning path


business development


touchpoint management



loyalty management


rating and review management


products & pricelist management


Top Goals

Goals Achieved

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Improve brand engagement

  • Improve efficiency

  • Increase sales & revenue

  • Improve internal communications

  • Launch new products

  • Scale best practices

  • Improve digital and social presence

  • Improve ROI

  • Build brand awareness

  • Increase customer life time value

  • See 9 more

Top Channels

Channels Used

  • promotions

  • phone calls

  • social media

  • website

  • chat

  • mobile

  • support groups

  • e-mail

  • video

  • omnichannel

  • mobile app

  • Twitter

  • Skype

  • display advertisement

  • coupons

  • Facebook

  • offline

  • point of sale

  • text SMS

  • Slack

  • See 17 more
  • promotions

  • phone calls

  • social media

  • website

  • chat

  • mobile

  • support groups

  • e-mail

  • video

  • omnichannel

  • mobile app

  • Twitter

  • Skype

  • display advertisement

  • coupons

  • Facebook

  • offline

  • point of sale

  • text SMS

  • Slack

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

No Data

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low

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Integration Risk

medium

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low

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Migration Risk

low

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low

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Business Setting