kore.ai Overview

Koreai offers a no-code platform to create conversational assistants for enhancing customer and employee experiences. Interactions are intelligently automated across multiple languages and channels.

Use Cases

Customers recommend Engagement Management, Customer Feedback Management, Collaboration, as the business use cases that they have been most satisfied with while using kore.ai.

Other use cases:

  • Helpdesk Management
  • Onboarding
  • Communication Management
  • Generation Of New Leads
  • Workflow Management
  • Social Media Analytics
  • Conversion Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using kore.ai.

Other priorities:

  • Improve Brand Engagement
  • Improve Efficiency
  • Increase Sales & Revenue
  • Improve Internal Communications
  • Launch New Products
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve ROI
  • Build Brand Awareness
  • Increase Customer Life Time Value
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kore.ai Use-Cases and Business Priorities: Customer Satisfaction Data

kore.ai works with different mediums / channels such as Promotions. Video. Chat etc.

kore.ai's features include Bot, Personalization, Alerts: Popups & Notifications, etc. and kore.ai support capabilities include Chat Support, 24/7 Support, AI Powered, etc. also kore.ai analytics capabilities include Custom Reports, and Analytics.

kore.ai, Dialogflow, Cognigy.AI, Vymo, Avaamo, etc., all belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for kore.ai

Top Industries

  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

kore.ai is popular in Computer Software, and Information Technology And Services, and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on kore.ai Use Cases

How can kore.ai enhance your Engagement Management process?

How can kore.ai optimize your Customer Feedback Management Workflow?

Why is kore.ai the best choice for Collaboration?

How does kore.ai address your Helpdesk Management Challenges?

How does kore.ai facilitate Onboarding?

34+ more Business Use Cases

41 buyers and buying teams have used Cuspera to assess how well kore.ai solved their Bot Platform needs. Cuspera uses 2117 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
kore.ai case study
Insurance
Insurance
CASE STUDY Florida Blue

Visual Ivr Assistance Leading To A 64% Increase In Customer Satisfaction

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kore.ai case study
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Case Study Leading Lighting company

Find out how Kore.ai helped enhance employee productivity and achieve a reduction in cost and time to market.

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kore.ai case study
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Case Study Global Bank

Find out how a Global Bank enhances customer experience and reduces cost through Kore.ai Virtual Assistant Platform

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Video

Kore.ai Generative AI and Large Language Model (LLM) Capabilities

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Frequently Asked Questions(FAQ)

for kore.ai

What is kore.ai?

Kore.ai is a Virtual assistant platform that builds intelligent virtual solutions to enhance enterprise-employee experience, customer satisfaction, and drive ROI for enterprises. It helps to enhance customer relations, improve brand engagement, and increase sales and revenue.

Kore.ai offers a unique blend of Conversational AI chat interface and Digital UX that helps enterprises design, build, test and deploy AI-powered virtual assistants. It provides all the components and capabilities needed to build sophisticated virtual assistants that satisfy complex enterprise use cases, accelerate time to market, and exceed customer expectations.

Key traits include reducing reliance on tickets, callbacks, and queues which provides users with responses in seconds, eliminating frustrating wait times, delivers timely, accurate, and personalized experiences to users at scale, enables self-service across popular digital and voice-based channels and many more.

What is kore.ai used for?

kore.ai is a Bot Platform Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Customer Feedback Management and Collaboration .

What are the top features of kore.ai?

bot, Personalization and Alerts: popups & Notifications are some of the top features of kore.ai.

Who uses kore.ai?

kore.ai is used by Computer Software, Information Technology And Services among other industries.

What are kore.ai alternatives?

Dialogflow, Cognigy.AI, Vymo and Avaamo are popular alternatives for kore.ai.

Where is kore.ai located?

kore.ai is headquartered at 7380, West Sand Lake Road, Suite 390, Orlando, FL 32819.
lightning

Peers used kore.ai for engagement management and customer feedback management

kore.ai Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.60/5 ★

Read Reviews (106)
Custom Reports

4.64/5 ★

Read Reviews (165)
Analytics

4.63/5 ★

Read Reviews (139)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.60/5 ★

Read Reviews (106)
Custom Reports

4.64/5 ★

Read Reviews (165)
Analytics

4.63/5 ★

Read Reviews (139)

Software Failure Risk Guidance

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for kore.ai

Overall Risk Meter

Low Medium High

Top Failure Risks for kore.ai

Kore.ai Inc News

Kore.ai unveils agent platform for scalable enterprise AI - SecurityBrief Australia

Kore.ai has launched the Kore.ai Agent Platform, designed for scalable enterprise AI, enabling businesses to develop and manage AI agents with varying autonomy levels. The platform features advanced agentic AI, multi-agent orchestration, and enterprise-grade infrastructure for AI transformation.

16/03/2025 - source

Kore.ai Announces Agent Platform for Building, Deploying, and Orchestrating Agentic Applications

Kore.ai has launched the Kore.ai Agent Platform, a comprehensive infrastructure for creating and managing AI agents, enhancing customer experiences, and automating business processes with customizable autonomy.

16/03/2025 - source

Kore.ai Unveils AI for Process with Agentic AI | IDM Magazine

Kore.ai has launched AI for Process, a no-code platform to help enterprises automate and optimize knowledge-intensive operations with custom AI agents and workflows.

26/02/2025 - source

Kore.ai Inc Profile

Company Name

Kore.ai Inc

Company Website

https://kore.ai/

HQ Location

7380, West Sand Lake Road, Suite 390, Orlando, FL 32819

Employees

251-500

Social

Financials

SERIES B