Guiding you to choose between Falcon.io (now Brandwatch Social Media Management) vs. Sprinklr Core: 2024

Comparison Summary

Falcon.io (now Brandwatch Social Media Management): Falconio-Now-Brandwatch's Social Media Management offers tools for discovering, attracting, and engaging customers. It supports teams and regions in effective social media management.

Sprinklr Core: Sprinklr-core offers enterprise-grade customer experience management through a unified AI platform. It integrates products, capabilities, functions, and channels on a single codebase.

Falcon.io (now Brandwatch Social Media Management)

Focus area

Falcon.io (now Brandwatch Social Media Management) is better than Sprinklr Core for

helpdesk management

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

Sprinklr Core

Focus area

Sprinklr Core is better than Falcon.io (now Brandwatch Social Media Management) for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Falcon.io (now Brandwatch Social Media Management) and Sprinklr Core: Customer Satisfaction Data

Most deployed common Use Cases for Falcon.io (now Brandwatch Social Media Management) and Sprinklr Core

Why is Falcon.io (now Brandwatch Social Media Management) and Sprinklr Core the best choice for Social Media Management?

Both Falconio Now Brandwatch and Sprinklr Core help manage social media content and engagement. Falconio Now Brandwatch offers robust scheduling features for social media posts, while Sprinklr Core excels in its social listening and reporting capabilities. Both tools enable users to manage multiple social media accounts from a single location. However, limitations in global analysis and reporting exist for Falconio Now Brandwatch, while Sprinklr Core can require significant setup and maintenance.

"...If you are wanting to ease your social media management, this program is for you!..." Peer review by Tyler R., Automotive

"...This is a great tool for managing different social accounts across the client access...." Peer review by Linda Q. S., Internet

What benefits does Falcon.io (now Brandwatch Social Media Management) and Sprinklr Core offer for Communication Management?

Falconio Now Brandwatch Social Media Management and Sprinklr Core both allow users to publish content to multiple social media channels. Sprinklr Core offers the ability to manage social accounts across different countries, while Falconio Now Brandwatch Social Media Management emphasizes ease of use and features tools for social listening and analytics. However, both platforms have limitations. Sprinklr Core users find it difficult to remove previously published posts, while Falconio Now Brandwatch Social Media Management does not offer scheduled publishing to Instagram and Pinterest.

"...Falcon makes it incredibly easy to schedule, edit, preview and publish all social media posts including Instagram Stories and campaigns...." Peer review by Andre Fulczyk, Social Media Manager, DFB

"...Social media community management, publishing, and reporting...." Peer review by User in Marketing and Advertising, Marketing and Advertising

Why is Falcon.io (now Brandwatch Social Media Management) and Sprinklr Core the best choice for Engagement Management?

Both Falconio Now Brandwatch Social Media Management and Sprinklr Core offer tools for social media engagement and analysis. Falconio Now Brandwatch Social Media Management emphasizes user engagement through tools like social listening and campaign tracking, while Sprinklr Core focuses on analyzing customer activity and engagement with the brand. Falconio Now Brandwatch Social Media Management excels in identifying and engaging with users, but its mobile app lacks some features. Sprinklr Core struggles with customization and engagement metrics, requiring significant effort for individual interactions.

"...Falcon.io has been comprehensive in providing a user friendly platform on which I can engage my customers and publish campaigns...." Peer review by Angelica M., Telecommunications

"...The tool allowed us to tag issues and send them to customer support while also engaging with users in a positive way...." Peer review by Allison Jordan, Account Executive, Global Prairie

What solutions does Falcon.io (now Brandwatch Social Media Management) and Sprinklr Core provide for Content Management?

Falconio Now Brandwatch Social Media Management and Sprinklr Core both allow users to schedule and manage content across multiple social media platforms. Falconio Now Brandwatch Social Media Management offers features to track content performance and share content across international branches, while Sprinklr Core focuses on content curation, identifying top-performing content, and managing advertisements. Falconio Now Brandwatch Social Media Management may encounter issues with content pulling from external systems, while Sprinklr Core can have an unclear interface and difficulty searching for content.

"...Falcon Social is essential in our process of creating a workflow for our local platforms to allow them publishing their own content to their local communities...." Peer review by Andreas R.

"...If you're just interested in posting content, Sprinklr isn't for you...." Peer review by Madalyn Muncy, Corporate Communications Intern, RGBSI

Falcon.io (now Brandwatch Social Media Management) in Action: Unique Use Cases

How does Falcon.io (now Brandwatch Social Media Management) facilitate Collaboration?

Sprinklr Core in Action: Unique Use Cases

Why is Sprinklr Core the best choice for Advertisement?

Falcon.io (now Brandwatch Social Media Management)

About

The Platform for Every Kind of Social Media Marketer - Falcon

SMMS: Social Media Marketing & Management Software | Sprinklr

Age

2005

2009

Financials

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

Guiding you to choose between Falcon.io (now Brandwatch Social Media Management) vs. Sprinklr Core: 2024

Comparison Summary

Falcon.io (now Brandwatch Social Media Management)

Focus area

Falcon.io (now Brandwatch Social Media Management) is better than Sprinklr Core for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Sprinklr Core

Focus area

Sprinklr Core is better than Falcon.io (now Brandwatch Social Media Management) for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Falcon.io (now Brandwatch Social Media Management) and Sprinklr Core: Customer Satisfaction Data

Most deployed common Use Cases for Falcon.io (now Brandwatch Social Media Management) and Sprinklr Core

Why is Falcon.io (now Brandwatch Social Media Management) and Sprinklr Core the best choice for Social Media Management?

What benefits does Falcon.io (now Brandwatch Social Media Management) and Sprinklr Core offer for Communication Management?

Why is Falcon.io (now Brandwatch Social Media Management) and Sprinklr Core the best choice for Engagement Management?

What solutions does Falcon.io (now Brandwatch Social Media Management) and Sprinklr Core provide for Content Management?

Falcon.io (now Brandwatch Social Media Management) in Action: Unique Use Cases

How does Falcon.io (now Brandwatch Social Media Management) facilitate Collaboration?

Sprinklr Core in Action: Unique Use Cases

Why is Sprinklr Core the best choice for Advertisement?

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for Falcon.io (now Brandwatch Social Media Management)

Get a personalised risk report for Sprinklr Core

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.