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Front vs ActiveCollab: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Front vs. ActiveCollab is based on a specific set of business needs and context. The comparison uses 5350 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Front and ActiveCollab

Front, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform, whereas ActiveCollab, Freedcamp, MeisterTask, etc., belong to a category of solutions that help Project Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Front covers Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.

ActiveCollab focuses on Collaboration, Workflow Management, Training & Onboarding with Offline, Helpdesk Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Front

Focus area

Front is better than ActiveCollab for

Software Failure Risk

  • medium

logo ActiveCollab

Focus area

Software Failure Risk

  • medium

About

Customer Communication hub connecting all communication channels

Collaborative Project Management Software that gives complete control over your work

Age

2013

Financials

SERIES D

PRIVATE

Business Need

Total Processes
(we found evidences for)

68

42

Total Goals
(we found evidences for)

12

6

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications



engagement management

engaging and following up


training & onboarding


helpdesk management


sales document management

proposal & quote management

contract management


social media management

social media analytics

engaging on social media

managing social media account


customer feedback management

measuring customer satisfaction

measuring net promoter score


contact list management


conversion management




content management


knowledge management




rating and review management


lead qualification

lead qualification: technographic



sales call management



revenue cycle management



products & pricelist management



sales review & feedback



pipeline management


channel management


touchpoint management



generation of new leads


billing and invoice management




category management


campaign management


customer case management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Launch new products

  • Improve visibility

  • Improve stakeholder relations

  • Improve consistency

  • See 9 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Increase sales & revenue

  • Improve visibility

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • offline

  • mobile

  • on premises

  • promotions

  • point of sale

  • website

  • phone calls

  • events

  • trade shows

  • mobile app

  • user generated content

  • blogs

  • chat

  • Slack

  • newsletter

  • See 13 more
  • e-mail

  • offline

  • mobile

  • on premises

  • promotions

  • point of sale

  • website

  • phone calls

  • events

  • trade shows

  • mobile app

  • user generated content

  • blogs

  • chat

  • Slack

  • newsletter

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting