Comparison Summary
This comparison report of Front vs. BetterCloud is based on a specific set of business needs and context. The comparison uses 4013 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Front and BetterCloud
Front, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform, whereas BetterCloud, JumpCloud, Ping Identity (formerly ForgeRock Identity Platform), etc., belong to a category of solutions that help Security. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Front covers Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.
BetterCloud focuses on Workflow Management, Sales Document Management with E-Mail, Training & Onboarding, Helpdesk Management, etc.
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About
Customer Communication hub connecting all communication channels
SaaS Management Platform (SMP)
Age
2013
Financials
SERIES D
SERIES F
Business Need
Total Processes
(we found evidences for)
68
26
Total Goals
(we found evidences for)
12
2
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve ROI
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Improve digital and social presence
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Launch new products
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Improve visibility
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Improve stakeholder relations
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Improve consistency
- See 9 more
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Improve digital and social presence
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Scale best practices
Top Channels
Channels Used
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e-mail
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offline
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on premises
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phone calls
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review sites
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Amazon
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chat
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Slack
- See 5 more
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e-mail
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offline
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on premises
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phone calls
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review sites
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Amazon
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chat
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Slack
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
