Comparison Summary
Introducing Front and Commence
Front, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform, whereas Commence, workbooks.com, MarketSharp, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Front covers Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.
Commence focuses on Generation Of New Leads with E-Mail, Contact List Management, Campaign Management, Engagement Management with Phone Calls, etc.
"Front fulfilled more of our wishlist than any other product and enabled us to custom build the rest. " - John Erickson
"I would like to convey just how much I appreciate the Commence product and how valuable it is in my day-to-day activities. I have used Commence for contact and project management my personal finances, calendar activities, as a software/hardware reso...urce management tool, for software license maintenance and many other work related tasks. Commence is a critical software product that I use daily in my work for a leading petroleum software company. Thanks again for a fine product " - Steve Mann
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Communication hub connecting all communication channels
Customer Relationship Management (CRM) Software
Age
2013
Financials
SERIES D
PRIVATE
Business Need
Total Processes
(we found evidences for)
68
69
Total Goals
(we found evidences for)
12
15
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve ROI
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Improve digital and social presence
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Launch new products
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Improve visibility
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Improve stakeholder relations
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Improve consistency
- See 9 more
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Improve stakeholder relations
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Improve efficiency
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Launch new products
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Scale best practices
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Build brand awareness
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Improve brand engagement
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Improve ROI
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Improve consistency
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Grow market share
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Increase customer life time value
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Enter new markets internationally or locally
- See 12 more
Top Channels
Channels Used
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phone calls
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e-mail
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social media
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offline
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point of sale
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website
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user generated content
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blogs
- See 5 more
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phone calls
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e-mail
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social media
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offline
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point of sale
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website
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user generated content
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blogs
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
