Comparison Summary
This comparison report of Front vs. Follow Up Boss is based on a specific set of business needs and context. The comparison uses 5022 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Front and Follow Up Boss
Front, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform, whereas Follow Up Boss, Lasso CRM, Zurple, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Front covers Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.
Follow Up Boss focuses on Engagement Management, Generation Of New Leads with E-Mail, Lead Engagement, Collaboration with Phone Calls, etc.
"Front has helped us respond to customers twice as fast. It aligned all our customer communications in one place, so we can offer better support. " - Mike Rosenbaum
"Real estate isn't really service to transaction, it's service to relationship. Follow Up Boss makes that possible. " - Ron Howard
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Communication hub connecting all communication channels
Real Estate CRM and Lead Management Software to deliver an incredible customer experience
Age
2013
Financials
SERIES D
NA
Business Need
Total Processes
(we found evidences for)
68
54
Total Goals
(we found evidences for)
12
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve ROI
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Improve digital and social presence
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Launch new products
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Improve visibility
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Improve stakeholder relations
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Improve consistency
- See 9 more
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Improve ROI
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Improve efficiency
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Scale best practices
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Improve brand engagement
- See 4 more
Top Channels
Channels Used
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phone calls
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e-mail
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social media
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website
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mobile
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Facebook
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text SMS
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games
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mobile app
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video
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offline
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on premises
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chat
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Slack
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mass media
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Twitter
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out of home
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billboards
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Facebook page
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radio
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television
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promotions
- See 19 more
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phone calls
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e-mail
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social media
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website
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mobile
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Facebook
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text SMS
-
games
-
mobile app
-
video
-
offline
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on premises
-
chat
-
Slack
-
mass media
-
Twitter
-
out of home
-
billboards
-
Facebook page
-
radio
-
television
-
promotions
- See 19 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
