Comparison Summary
Introducing Front and Litmus
Front, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform, whereas Litmus, Salesforce Email Studio, Kit (formerly ConvertKit), etc., belong to a category of solutions that help Email Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Front covers Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.
Litmus focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Workflow Management with E-Mail, Collaboration with E-Mail, etc.
"You're always limited by the information that comes up on the screen. Front gives you the information you need to continue and improve that customer experience. " - Zach Smith
"Litmus has helped us automate and transform our pre-send testing process, saving us 3 hours on every email and boosting our email accuracy rate to 99%. " - Matt Lucas
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Communication hub connecting all communication channels
Litmus: Email Marketing, Email Design & Email Testing Tools
Age
2013
Financials
SERIES D
SERIES A
Business Need
Total Processes
(we found evidences for)
68
98
Total Goals
(we found evidences for)
12
19
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve ROI
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Improve digital and social presence
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Launch new products
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Improve visibility
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Improve stakeholder relations
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Improve consistency
- See 9 more
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Improve ROI
-
Scale best practices
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Grow market share
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Acquire customers
-
Improve efficiency
-
Enhance customer relationships
-
Launch new products
-
Enter new markets internationally or locally
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Increase customer life time value
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Increase sales & revenue
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Improve stakeholder relations
-
Improve digital and social presence
-
Improve brand engagement
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Build brand awareness
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Establish thought leadership
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Improve internal communications
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Improve consistency
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Improve visibility
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Increase average basket value
- See 16 more
Top Channels
Channels Used
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e-mail
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social media
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user generated content
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blogs
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newsletter
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mobile
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offline
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promotions
-
website
-
chat
-
Slack
-
trade shows
-
phone calls
-
Instagram
-
events
-
mobile app
-
video
-
Twitter
-
games
-
point of sale
-
on premises
-
causes and charity
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coupons
-
mass media
-
television
-
support groups
-
Pinterest
-
Facebook
-
display advertisement
-
print media
-
magazine
- See 28 more
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e-mail
-
social media
-
user generated content
-
blogs
-
newsletter
-
mobile
-
offline
-
promotions
-
website
-
chat
-
Slack
-
trade shows
-
phone calls
-
Instagram
-
events
-
mobile app
-
video
-
Twitter
-
games
-
point of sale
-
on premises
-
causes and charity
-
coupons
-
mass media
-
television
-
support groups
-
Pinterest
-
Facebook
-
display advertisement
-
print media
-
magazine
- See 28 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High