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Front vs Litmus: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Front vs. Litmus is based on a specific set of business needs and context. The comparison uses 7819 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Front and Litmus

Front, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform, whereas Litmus, Salesforce Email Studio, ConvertKit, etc., belong to a category of solutions that help Email Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Front covers Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.

Litmus focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Workflow Management with E-Mail, Collaboration with E-Mail, etc.

"Our loan officers are 1200% more productive than your average industry loan officer. Our technology and our mission-driven ethos, we believe, have been able to drive productivity without having commissions. " - Sarah Pierce

"Litmus has saved us from sending broken emails many times. We just recently had a rendering issue with a key call-to-action for a big campaign. Without Litmus, we wouldn't have caught the error and would have sent a broken email to millions of subsc...ribers. Litmus is a must for every email marketer. If you don't use it, you won't know what you're sending. It's a necessity, not an option. " - Audra Evans

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Front

Focus area

Front is better than Litmus for

Software Failure Risk

  • medium

logo Litmus

Focus area

Litmus is better than Front for

Software Failure Risk

  • medium

About

Customer Communication hub connecting all communication channels

Litmus: Email Marketing, Email Design & Email Testing Tools

Age

2013

Financials

SERIES D

SERIES A

Business Need

Total Processes
(we found evidences for)

68

98

Total Goals
(we found evidences for)

12

19

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications



engagement management

engaging and following up


training & onboarding


helpdesk management


sales document management

proposal & quote management

contract management


social media management

social media analytics

engaging on social media

managing social media account


customer feedback management

measuring customer satisfaction

measuring net promoter score


contact list management


conversion management




content management

searching for content


knowledge management




rating and review management


lead qualification

lead qualification: technographic



sales call management



revenue cycle management



products & pricelist management



sales review & feedback



pipeline management


channel management


touchpoint management




competitive intelligence


account management



generation of new leads


loyalty management


campaign monitoring


campaign analytics


campaign management

campaign monitoring

campaign analytics


segmentation and targeting





lifetime value management







customer case management


personalized marketing


trade show marketing




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Launch new products

  • Improve visibility

  • Improve stakeholder relations

  • Improve consistency

  • See 9 more
  • Improve ROI

  • Scale best practices

  • Grow market share

  • Acquire customers

  • Improve efficiency

  • Enhance customer relationships

  • Launch new products

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve digital and social presence

  • Improve brand engagement

  • Build brand awareness

  • Establish thought leadership

  • Improve internal communications

  • Improve consistency

  • Improve visibility

  • Increase average basket value

  • See 16 more

Top Channels

Channels Used

  • e-mail

  • social media

  • user generated content

  • blogs

  • newsletter

  • mobile

  • offline

  • promotions

  • website

  • chat

  • Slack

  • trade shows

  • phone calls

  • Instagram

  • events

  • mobile app

  • video

  • Twitter

  • games

  • point of sale

  • on premises

  • causes and charity

  • coupons

  • mass media

  • television

  • support groups

  • Pinterest

  • Facebook

  • display advertisement

  • print media

  • magazine

  • See 28 more
  • e-mail

  • social media

  • user generated content

  • blogs

  • newsletter

  • mobile

  • offline

  • promotions

  • website

  • chat

  • Slack

  • trade shows

  • phone calls

  • Instagram

  • events

  • mobile app

  • video

  • Twitter

  • games

  • point of sale

  • on premises

  • causes and charity

  • coupons

  • mass media

  • television

  • support groups

  • Pinterest

  • Facebook

  • display advertisement

  • print media

  • magazine

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting