Comparison Summary
Introducing Front and OKTA
Front, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform, whereas OKTA belong to a category of solutions that help Digital Signature. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Front covers Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.
OKTA focuses on Workflow Management, Helpdesk Management with Phone Calls, Engagement Management, Training & Onboarding, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Communication hub connecting all communication channels
Okta | The Identity Standard
Age
2013
Financials
SERIES D
IPO
Business Need
Total Processes
(we found evidences for)
68
89
Total Goals
(we found evidences for)
12
17
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve ROI
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Improve digital and social presence
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Launch new products
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Improve visibility
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Improve stakeholder relations
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Improve consistency
- See 9 more
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Acquire customers
-
Scale best practices
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Grow market share
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Enhance customer relationships
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Launch new products
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Enter new markets internationally or locally
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Improve ROI
-
Increase sales & revenue
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Improve stakeholder relations
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Establish thought leadership
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Improve internal communications
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Increase customer life time value
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Improve brand engagement
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Improve efficiency
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Improve visibility
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Manage risk
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Build brand awareness
- See 14 more
Top Channels
Channels Used
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user generated content
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blogs
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social media
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phone calls
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offline
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website
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e-mail
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mobile
-
point of sale
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chat
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video
-
mobile app
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on premises
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trade shows
-
Twitter
-
events
-
omnichannel
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Slack
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text SMS
-
causes and charity
-
channel partners
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promotions
-
print media
-
magazine
-
review sites
-
Amazon
- See 23 more
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user generated content
-
blogs
-
social media
-
phone calls
-
offline
-
website
-
e-mail
-
mobile
-
point of sale
-
chat
-
video
-
mobile app
-
on premises
-
trade shows
-
Twitter
-
events
-
omnichannel
-
Slack
-
text SMS
-
causes and charity
-
channel partners
-
promotions
-
print media
-
magazine
-
review sites
-
Amazon
- See 23 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
